Funeral Service Administration DEAD
A Veteran's Application for Burial Benefits is: A) Form 21-530 B) Form 40--0247 C) SSA 721 D) Form 86-75309
a
A commemorative inscription on a tomb or monument is: A) an epitaph B) an elegy C) a cenotaph D) a eulogy
a
A crepe badge or floral design placed on the door of a home where a death has occurred is referred to as a: A) door badge B) door piece C) door veil D) door sway
a
An application for Lump Sum death Benefit-Claimant's Form: A) Form S.S.A. 8 B) Form S.S.A. 721 C) DD 214 D) DD 1375
a
Application for Headstone or Marker: A) Form 40-1330 B) S.S.A. 8 C) Form 21-530 D) Form 90-2008
a
Application for lump sum death benefit: A) SSA 8 B) Form 21-530 C) Form 40-1330 D) SSA 721
a
A contract which may be terminated by the purchaser at any time prior to the death of the beneficiary: A) Guaranteed contract B) Revocable contract C) Non-guaranteed contract D) Irrevocable contract
b
A time set aside for family and friends to pay respects to the deceased and greet the family before the funeral. A) visitation B) all of these C) calling hours D) wake
b
For shipment of remains it is necessary to have one of these to attach the papers to the shipping case: A) Mass cards B) Envelopes to contain transportation papers C) Christian Burial Permits D) None of these
b
The Orthodox Jewish funeral is generally held: A) with flowers present B) in the funeral home chapel C) on Saturday afternoon D) in the Synagogue
b
Which of the following is information NOT needed to complete the Death Certificate: A) cause of death B) religious affiliation C) age of the deceased D) doctor's signature
b
Which of the following religions places restrictions on the removal of their dead? A) Orthodox B) Orthodox Jewish C) Mormon D) Catholic
b
Who is next in the order of who receives the flag of a deceased veteran if there is no surviving spouse? A) mother of the deceased B) child of the deceased C) father of the deceased D) brother of the deceased
b
Words that sound alike, whether they are spelled the same way or not, but have a different meaning are called: A) antonyms B) homonyms C) synonyms D) hyphenations
b
A monument erected to the memory of the dead, with the dead human body not present is A) an elegy B) an epitaph C) a cenotaph D) a grave marker
c
Caskets prepared for burial at sea must have: A) a total of 12, 3/4 inch holes drilled in them. B) a total of 6, 1 inch holes drilled in them. C) a total of 20, 2 inch holes drilled in them. D) none of these
c
External communication includes: 1- personal letters 2- congratulatory notes 3- memos 4- letters of reference A) 1 and 2 B) 1 and 4 C) 1, 2 and 4 D) 3 and 4
c
Of the following, who could not be buried in a national cemetery? A) minor children of any member of the armed forces B) any active duty officer/ member of the armed forces C) parents of any member of the armed forces D) spouse or widow of a member of the armed forces
c
The Social Security Administration document titled Statement of Death by Funeral Director is also known as: A) DD 214 B) Form S.S.A.8 C) Form S.S.A 721 D) Yes he's Dead
c
What do we call business communications that are sent to receivers within a company? A) Frontal Communication B) Channel Communication C) Internal communication D) External Communication
c
When preparing for a burial at sea, to meet EPA Regulations, the casket and body plus any ballast added must weigh a minimum of ___ pounds. A) 150 lbs. B) 200 lbs. C) 300 lbs. D) 175 lbs.
c
Which of the following religions uses temple clothing? A) Protestant B) Christian Science C) Church of Jesus Christ Latter Day Saints D) Roman Catholic
c
A symbol of grief that is a tear in the upper corner of the garment or a symbolic ribbon worn by the survivors is known as ________ in the Jewish faith: A) levaya B) hesped C) kever D) kriah
d
All honorably discharged veterans are entitled to: A) a plot interment allowance B) burial in Arlington National Cemetery C) the basic burial benefit D) a flag
d
External communication is: A) all communication B) business communication with customers C) communication among employees D) any communication that goes beyond the doors of your business
d
Physical location and personal history surrounding the communication: A) articulation B) channel C) climate D) environment
d
Places where an arrangement conference may be held, besides the funeral home: A) hospital B) hospice C) family home D) all are correct
d
Social Security application for lump sum death benefit (claimant's form): A) Form 27-2008 B) S.S.A. 721 C) DD 214 D) S.S.A. 8
d
The Eastern Orthodox funeral is held: A) in the funeral home B) at the deceased's home C) at the cemetery D) with the casket open during the service
d
The ceremony of washing the deceased before burial by the Chevra Kaddisha is the: A) tallith B) tehilim C) tachrichim D) taharah
d
The time limit for the V.A. "application for burial benefits" is: A) 1 year from the date of death B) 2 years from the date of death C) 1 year from the date of cremation or permanent burial D) 2 years from the date of cremation or permanent burial
d
Which of the following is an example of a grave liner? A) top seal vault B) combination case C) air seal vault D) sectional box
d
Which of the following would NOT be provided for a deceased Catholic's rosary service? A) prie dieu B) candles C) crucifix D) prayer shawl
d
Which of the following would lead a liturgical Protestant funeral procession? A) funeral director B) officiant C) cantor D) crucifer
d
College Mortuary is very concerned with the way families who telephone the funeral home are treated by answering service personnel as well as the secretary's arrangers and attendants who might answer the Funeral Home Telephone. The Mortuary trains all new employees on the proper etiquette of answering the phone, keeping in mind that the phone is often the first contract a family has with a funeral home. They cover tone of voice, diction pronunciation, necessary information as well as sensitivity and compassion. What is the best way to answer the phone at College Mortuary? A) College Mortuary, this is Donna Backhaus, may I help you? B) College Mortuary- Good Morning How may we help you? C) Good evening College Mortuary D) Happy Holidays College Mortuary, how may I help you?
a
Death certificates must be reviewed and signed by the Office of the Medical Examiner under what circumstances? A) cremation B) entombment C) removal D) burial
a
Eligibility for the social security lump-sum death benefit is measured by: A) marital status of the deceased B) the age of the deceased C) how many quarters of coverage the deceased has accumulated D) the income of the deceased over the last year prior to death
a
How many holes must be drilled into a casket to prepare it for burial at sea? A) 20 holes, 2 inch diameter B) 20 holes, 3 inch diameter C) 25 holes, 1.5 inch diameter D) 15 holes, 2 inch diameter
a
If the family of a military veteran wants to order an upright head stone for his grave at Mountain View Cemetery, what form must the funeral director and family complete. A) Form 40-1330 B) Form 40-0247 C) Form 27-2008 D) none of these
a
Intact burials at sea must take place at least ___________ nautical miles offshore in water that is at least ________________ft. deep. A) 3 600 B) 10 800 C) 20 1000 D) 5 250
a
Linda was attending an Optimist Club luncheon and upon her arrival was asked to give a speech regarding her vocation at the meeting that would follow the meal. This type of speech, where the speaker has a short time to prepare, is an example of: A) an extemporaneous speech B) an impromptu speech C) a manuscript speech D) a memorized speech
a
May require release from Medical Examiner or Justice of the Peace or Coroner: A) Cremation Permit B) Christian Burial Permit C) Disinterment Permit D) All of these
a
The banding requirement for caskets for intact burial at sea (at least ¾ inch bands): A) 6 B) 8 C) 3 D) 2
a
The focal point of worship in the strict liturgical church is: A) symbolized by the cross B) represented by a statue of Jesus Christ C) identified in the Bible D) the pulpit
a
What does VSIMS stand for: A) Vital Statistics Information Management System B) Vital Statistics Information Mortuary System C) Vital Statistics Important for Mortuary Science D) Very Specific Information for Mortuary Standards
a
Which of the following has no time limit for filing the appropriate Veteran's Administration application for benefits? A) marker B) plot interment allowance C) basic burial benefit
a
Which type of Death Certificate contains the widest range of information about the deceased including the specific cause of death? A) Standard Adult B) Fetal C) Emergency Death Certificate or I.O.U. D) All of these
a
Who must be notified within 30 days of any disposition at sea: A) EPA B) NOAA C) OSHA D) NASA
a
Words that gain their meaning through comparison: A) relative terms B) homonyms C) syntax D) semantics
a
