GC 448 Exam

Morals are A. personal beliefs B. how you treat people C. standards of an organization D. based on rules set by a manager

A

What country is the least corrupt A. China B. South Korea C. USA D. Denmark

A

Which of these is the most common workflow layouts? A. Straight-line B. U-shaped C. S-shaped/circle D. Combination

A

Evolution of Management Thought: Science, ________, Behavior, ________, Organization

Administration, Management

The three levels of organizational culture include:

Artifacts, Values, Assumptions

An organizational culture that encourages confidence and risk taking among employees, has a leadership that produces change, and focuses on the changing needs of customers is A. Fit Perspective B. Adaptive Culture C. Strong Culture D. Reactive Culture

B

Ethics are A. personal beliefs B. how you treat people C. standards of an organization D. cause and effect

B

Levels of ethical reflection? A. Normative and descriptive B. Individual, organizational, professional C. Meditation, enlightenment, evaluation D. Structural and contextual

B

What country is the most corrupt A. New Zealand B. Sweden C. Russia D. Canada

B

What is the main difference between the X theory and Y Theory? A. The letters in the name B. Optimism vs. Pessimism C. They were developed by different people D. They aren't related

B

Which of the following descriptions fit the "Principles approach" to resolving ethical conflict? A. Based on how the average person views business ethics, and on common sense B. Based on the use of ethics principles to justify and direct behavior, actions, and policies C. Based on short, practical questions to guide ethical decision making and behavior and practices

B

A ________ is a way in which we organize human activity and systematic processes order to main order, eliminate favoritism and maximize efficiency

Bureaucracy

What are the three essential principles of a plant's layout A. Direct product flow, expansion, cost efficiency B.Physical separation,cost efficiency, surrounding environment C.Direct product flow, physical separation, expansion D.Physical separation, expansion,cost efficiency

C

Which is not an example of basic workflow layouts? A. straight-line B. U-shaped or circle C. L-shaped D. Combination

C

Which of the following describes a characteristic of a passive defensive organization? A. Goal and achievement oriented B. Win-lose approach is used C. Negative reward system D. Value self development

C

Company ________ form when companies in similar industries are located close to one another

Clusters

Complete the sequence of what managers actually do: Planning > Organizing > Leading > ________

Controlling

Location decisions based ________ alone can create difficult ethical situations

Costs

________ proves a sense of identity to members and increases their commitment to the organization

Culture

Amoral leadership is characterized as being: a)conforming to the highest standard b)intentionally doing wrong c)being self-centered d)being ambiguous

D

What is a risk of going locating a company to other countries? A. Environmental laws B. Ethics C. Corruptioin D. All the above

D

Which of the following is not a goal of a good layout? A. Optimize quality B. Control project costs C. Minimize costs D. Make people work harder

D

Which of the following is not one of the goals of bureaucracy A. Organizing hierarchies B. Maintain order C. Eliminate favoritism D. Finding the best suitable candidate

D

Which of the following is not one of the purposes of company culture? A. Culture provides a sense of identity to members B. Culture is a sense-making device for organization members. C. Culture serves as a control mechanism for shaping behavior. D. Culture help minimize the workload by attaching motivated employees

D

What are the two key branches of ethics?

Descriptive and normative

What do managers actually do? A. planning B. organizing C. leading D. controlling E. all of the above

E

A ________ helps you to visualize what is important when planning a layout for your business

Flow Chat

________ ethics are what you believe is morally right or wrong, influenced by culture and upbringing

Individual/Personal Ethics

Labor Costs per day / Productivity (units per day) = ________

Labor costs per unit

The objective of ________ is to maximize the benefit of location of the company

Location Strategy

Room to expand, prolixity to a skilled workforce and costs associated with an area are all factors to consider when determining a ________

Location strategy

________ was a pioneer in the fields of organization theory and behavior; highlighted strengths and weakness was placing people in job roles, talked about people as more than just "machinery"

Mary Parker Follett

The object of location strategy is to ________ the benefit of location to the company

Maximize

The objective of location strategy is to ________ the benefit of ________ for the company

Maximize, location

Fill in the blanks to complete the evolution of management thought: ________ > Administration > ________ > Managerial > ________

Science, Behavior, Organization

________ planet layout applies best to a manufacturing firm

Straight Line

Personal Ethics stem from your ________

Upbringing

Theory ________ states that people are lazy and won't work more than they have to; theory ________ states that people like the challenges of work

X and Y

An ________ culture is an organizational culture that encourages confidence and risk taking among employees, has leadership that produces change, and focuses on the changing needs of customers

adaptive

Organization culture is a system of shared ________, ________, and ________, which governs how people behave in organizations

assumptions, values, beliefs

The ________ the organization, the harder it is to change the culture

bigger

The 4 functions that managers implement are planning, organizing, leading, and ________

controlling

The two key branches of ethics are ________ ethics and ________ ethics

descriptive and normative

a man should never be appointed to a managerial position of his vision focuses on people's weaknesses rather than on their strengths. The man who always knows what people cannot do, but never sees what they can do, will undermine the spirit of the organization is an example of ________

function of the executive

the objective of ________ strategy is to maximize the benefit of location to the company location

location

Mary Parker Follet defined ________ as "the art of getting things through others"

management

Organization theory helps us understand what happened in the ________

past

The basic workflow layouts are a ________, ________, ________, or a combination

straight line, U-shaped, S-shaped

An organization culture with a consensus on the values that drive the company and with an intensity that is recognizable is known as ________

strong culture

The two dimensions of organization discussed in class are ________ and ________

structural and contextual