Google Project Management Coursera

Suppose that as a project manager, you speak with stakeholders to determine which tasks the team should complete first. What project management value does this represent? A. Delegation B. Prioritization C. Optimism D. Effective communication

B

What is the main advantage of the Agile approach over the Waterfall methodology? A. Agile has clearly defined expectations and helps teams avoid expensive changes to a project once it has started. B. Agile takes a flexible approach, letting teams make adjustments as they go. C. Agile allows the project manager to make centralized decisions and assign tasks. D. Agile focuses on reducing waste within an operation.

B

What is the main advantage of the Waterfall methodology over the Agile approach? A. Waterfall takes a flexible approach, letting teams make adjustments as they go. B. Waterfall has clearly defined expectations and helps teams avoid expensive changes to a project once it has started. C. Waterfall allows for easy reorganization of tasks as the project progresses. D. Waterfall focuses on reducing waste within an operation.

B

Which of the following is necessary to be an effective project manager? A. You must have a college degree in management. B. You must trust team members on the technical aspects of a project. C. You must have been in the project's industry for at least two years. D. You must know all of the technical details of a project before starting.

B

Which project management approach includes the following phases: define, measure, analyze, improve, control. A. Linear methodology B. Lean Six Sigma methodology C. Waterfall methodology D. Agile methodology

B

What can a project manager do to manage changes effectively and encourage project adoption? Select all that apply. A. Avoid having team members as advocates because they may be too enthusiastic about the project B. Create a sense of ownership and urgency around the project C. Communicate clearly by being transparent and upfront with their ideas D. Encourage supervisors to use their authority to force employee adoption

BC

Which of the following are examples of external customers? Select all that apply. A. Team members B. Suppliers C. Contractors D. Consumers

BCD

Which of the following are project manager responsibilities during the closing phase? Select all that apply. A. Complete the project proposal B. Confirm acceptance of the project outcome C. Ensure all tasks are complete D. Reflect on lessons learned

BCD

Which of the following explains how a project manager best accomplishes their responsibilities? Select all that apply. A. Establishes the budget after the project begins B. Knows what the project team needs to accomplish and when C. Communicates key project milestones to stay on task D. Helps the team get what they need to keep the project going E. Assigns project tasks to the appropriately-skilled stakeholders

BCD

Which of the following statements is true of the change management process? Select all that apply. A. It follows Waterfall methodology principles. B. It requires effective communication from the project manager. C. It is the sole responsibility of the project manager. D. It includes the successful delivery and adoption of a completed project.

BD

As a project manager on a product team, your stakeholders ask you to help the marketing team come up with a strategy to attract customers. What project management responsibility does this represent? A. Hold all team members accountable for their assigned tasks. B. Ensure that issues and risks are tracked and visible. C. Help teammates adopt the right workflows and project management styles. D. Collaborate with other teams at the organization.

D

A project manager forgets to assess how national holidays and team member vacations will affect the project's completion date. Now, because of team member time off, the project delivery will be two weeks late. What flexible planning strategy could the project manager have used to avoid the delay? A. Use collaboration tools B. Escalate to stakeholders C. Enable decision-making D. Assessing external constraints

D

As a project manager, you believe limited access to the necessary people and equipment could cause the project to go past deadline. Which organizational topic could you discuss with your key stakeholder to get the project back on track? A. Stakeholder availability B. Meeting availability C. Report availability D. Resource availability

D

As a project manager, you direct the activities your team needs to accomplish within a set period of time. You also control the team's workload to ensure the activities are getting done on time. Which project management responsibility does this represent? A. Managing the budget B. Removing unforeseen barriers C. Utilizing productivity tools D. Managing tasks

D

As a project manager, you choose the best project management methodology for your team and ensure they adhere to it throughout the project. What project management responsibility does this represent? A. Help teammates adopt the right workflows and project management styles. B. Collaborate with other teams at the organization. C. Hold all team members accountable for their assigned tasks. D. Ensure that issues and risks are tracked and visible.

A

As a project manager, you want to integrate change management into your project. You do this by ensuring stakeholders are aware of the upcoming changes. You introduce the deliverable to stakeholders by hosting a demonstration and a question and answer forum. These actions represent which change management best practice? A. Be proactive B. Follow a consistent process C. Use tools D. Practice empathy

A

As someone seeking a project management role, you occasionally meet people in a professional setting to share knowledge and create new business connections. This is an example of what strategy to get a job? A. Attend local or online networking events B. Join LinkedIn C. Update resume D. Get an internship

A

Define organizational structure. A. How a company is arranged, how job tasks are divided and coordinated, and how members of the organization relate to one another B. How a company defines its values, how it retains employees, and how teams maintain productivity C. How a company's corporate governance functions, how it prioritizes clear and sustainable goals, and how it implements changes D. How a company sets budgets, documents expenses, and tracks income

A

Fill in the blank: A project manager becomes a _____ at a company—someone who helps an organization transform by focusing on organizational effectiveness. A. change agent B. traditionalist C. contrarian D. competitor

A

Fill in the blank: In project management, a _____ is a person or an organization that defines the project requirements. They also may set important guidelines, such as the budget and deadlines. A. customer B. competitor C. teammate D. vendor

A

Fill in the blank: It's likely that you have used project management skills in the past, and these skills are _____ in professional project management. A. transferable B. uncommon C. inapplicable D. impracticable

A

Fill in the blank: Project management is _____. A. the application of knowledge, skills, tools, and techniques to meet the project requirements and achieve the desired outcome B. the use of applications that can help you deliver your project on time, and with a successful outcome C. the series of tasks that need to be completed to reach a desired outcome D. the practice of decision-making that is carefully planned and designed to meet the project requirements

A

Once the project is underway, project managers help manage tasks for the team members and communicate key milestones to stakeholders. What is this project management responsibility called? A. Managing tasks B. Budgeting and controlling costs C. Selecting tools D. Networking

A

Suppose you are trying to figure out how a team member prefers to receive positive recognition. Which interpersonal skill can you use to make this determination? A. Understanding motivations B. Conflict mediation C. Negotiation D. Work ethic

A

To be an effective project manager, what important actions/steps should you take? A. Ensure team members understand the team's objectives and their individual tasks B. Confirm team members handle the documentation and organization necessary to finish the project C. Gain mastery over every detail of a project at all times D. Limit communication between team members so they can complete their work

A

Which answer best describes a Matrix organizational structure? A. It involves reporting to stakeholders across teams in addition to direct managers. B. It follows a traditional, top-down reporting structure with a clear chain of command. C. It has a linear reporting, which is similar to the structure of a military branch. D. It includes an internal group that defines and maintains project management standards across the organization.

A

Which answer best describes the Agile project management methodology? A. Created in the nineties, the Agile methodology refers to being able to move quickly and easily through a project by working on many tasks at once. B. Created in the seventies, the Agile methodology refers to the sequential ordering of phases, including initiating, planning, executing, and closing. C. Created in the eighties, the Agile methodology refers to the sequential ordering of phases, including defining, measuring, analyzing, improving, and controlling. D. Created in the eighties, the Agile methodology refers to being able to move quickly and easily through a project by combining and eliminating tasks.

A

Which of the following best describes organizational structure? A. How members of the organization relate to and interact with one another B. How changes are implemented within the organization C. How the organization's identity and personality is demonstrated D. How leadership creates operational processes within the organization

A

Which project management approach is an Agile framework that delivers products through an iterative process? A. Scrum B. Lean C. Six Sigma D. Waterfall

A

Which project management methodology is organized in sequential phases (including initiating, planning, executing, and closing)? A. Waterfall methodology B. Lean Six Sigma methodology C. Agile methodology D. DMAIC methodology

A

Why is it important to initiate a project (phase one) before making a plan (phase two)? A. Because understanding scope, cost, and timeline is crucial to creating a budget, setting a schedule, and determining roles and responsibilities B. Because establishing your team is crucial to have in place before understanding scope, cost, and timeline C. Because creating a budget, setting a schedule, and determining roles and responsibilities is crucial to understanding scope, cost, and timeline D. Because executing and completing tasks is crucial to understanding scope, cost, and timeline

A

As a project manager impacting an organization, you want to build a great team. Which of the following would a project manager do to build a great team? Select all that apply. A. Understand the customer's requirements to better shape the skills needed for the team. B. Take the time to understand each team member's motivations, strengths, and weaknesses. C. Allow the team members to have input and ask questions. D. Address the team's needs whenever it's most convenient for the project manager's schedule.

ABC

What tools can a project manager incorporate to assist in project adoption? Select all that apply. A. Flowcharts to illustrate the project's development process B. Feedback mechanisms, such as surveys, to capture stakeholder input C. Culture mapping to illustrate how the company's values, norms, and employees behavior may be affected by the project D. Reporting charts to show the relationships among people and groups within the organization

ABC

Which of the following are project manager responsibilities during the execution phase? Select all that apply. A. Manage the project's progress B. Make adjustments to the schedule, budget, and resources C. Handle communication for the team D. Do the majority of the work

ABC

Which of the following are project manager responsibilities during the planning phase? Select all that apply. A. Set the schedule B. Create a budget C. Establish the team D. Get project approval

ABC

As a project manager, how can you protect the team from changes to the project? Select all that apply. A. Document initial expectations of the project. B. Clearly identify any project changes. C. Limit communication outside the team once the project begins. D. Let the stakeholders know how changes impact the budget and schedule.

ABD

Why should project managers learn about organizational culture? Select all that apply. A. So they can communicate more effectively with teams B. So they can demonstrate how a project supports the company's mission and values C. So they can assign the right number of people to a project D. So they can manage change effectively

ABD

As a project manager impacting an organization, you want to effectively manage the project. Which of the following would a project manager do to effectively manage the project? Select all that apply. A. Understand the impact of each process within the project. B. Change the project end goal to meet the needs of project tasks. C. Frequently communicate the larger project goal to the team. D. Check in with the team as little as possible to increase productivity.

AC

Which of the following accurately describe how organizational structure impacts project management? Select all that apply. A. It affects the availability of resources that can be devoted to a project. B. It affects the client's project satisfaction. C. It affects the project manager's level of authority and their ability to make decisions that impact the larger organization. D. It affects the client's criteria for success.

AC

How can project managers navigate organizational culture while working on projects? Select all that apply. A. By making observations B. By creating a Project Management Office (PMO) C. By asking questions D. By understanding their impact

ACD

Which of the following are examples of how a project manager empowers their team? Select all that apply. A. Uses team members' input in project planning and execution B. Asks team members to get approval before communicating directly with stakeholders C. Allows team members to make some decisions for the project D. Delegates project responsibilities

ACD

Which of the following are phases of the project life cycle? Select all that apply. A. Execute and complete tasks B. Improve and control C. Initiate the project D. Close the project

ACD

Which of the following concepts are part of organizational culture? Select all that apply. A. A company's shared values B. A company's stock price C. A company's mission D. A company's history

ACD

As a project manager, your team is improving one of your client's current sales conversion processes. This is a complex project with many steps. It's also high-risk. One missed step could cost your client significant potential revenue. Which project management methodology is best for this project? A. Linear methodology B. Lean Six Sigma methodology C. Sequential methodology D. Waterfall methodology

B

Fill in the blank: A/An _____ allows you to work for a company on a project-by-project basis but not as a full-time employee. A. mentor B. contract C. internship D. salary

B

Fill in the blank: There are _____ job titles a project manager can have. A. only a few B. many and varied C. a decreasing number of D. very specific

B

How does a company's organizational structure impact project management? A. It affects the project manager's authority and the success of change management. B. It affects the project manager's authority and the availability of resources. C. It affects the success of change management and the availability of resources. D. It affects the project's success rate and a team's ability to improve.

B

In business, what is the management framework within which decisions are made and accountability is determined? A. Agile B. Governance C. Change management D. Organizational culture

B

As a project manager, you learn that a teammate will be out sick for at least a week. They will be unable to complete their tasks, potentially causing the project to go past its deadline. Which work reallocation strategy can keep the project on schedule? A. Have teammates work longer hours to get their tasks done and then do the out-sick teammate's tasks. B. Distribute all of the out-sick teammate's tasks evenly among team members. C. Review the out-sick teammate's tasks to determine which tasks have "float" and figure out where the order of tasks can be changed or resources can be juggled. D. Get leadership to approve overtime so the teammate can catch up on work when they return.

C

As someone interviewing for a project management role, you ask questions about how team members provide feedback, how the company celebrates success, and expectations of risk-taking. Which part of a company's culture do these questions help you learn more about? A. Vision B. Policies C. Atmosphere D. Processes

C

Fill in the blank: Before moving into the planning phase, a project manager needs to receive _____ from the decision maker(s). A. budgetary funds B. resources C. project approval D. a project schedule

C

Fill in the blank: Project governance covers _____. A. phases such as the initiating, planning, executing, and closing of a project B. documents such as the project charter, project proposal, RACI chart, and project communication plan C. decisions such as policies, regulations, functions, processes, and procedures D. roles such as sponsor, stakeholder, project manager, client, and team members

C

Fill in the blank: Project management is valuable to businesses because it _____. A. helps ensure that a project centralizes communication—both in real time and all at once B. helps ensure that a project sticks to long-term and short-term deadlines C. helps ensure that a project delivers the expected outcomes on time and within budget D. helps ensure that a project delivers goods or services that meet the customer's needs

C

In which project plan phase does the project manager celebrate successes and release the team to support other projects within the company? A. Execute the project B. Make a plan C. Close the project D. Initiate the project

C

What can a project manager do to recognize individuals' efforts on a team? A. Define key items and encourage team members to ask questions. B. Set up effective tools so the team can easily work together. C. Learn what makes team members feel supported and provide positive feedback. D. Ensure team members have the correct skill sets for each project function.

C

Which of the following refers to an internal group that defines and maintains project standards across the organization? A. Classic organizational structure B. Project Planning Office (PPO) C. Project Management Office (PMO) D. Matrix organizational structure

C

Which term refers to the process of initiating a project, making a plan, executing and completing tasks, and closing a project? A. Project management methodology B. Agile methodology C. Project life cycle D. Waterfall methodology

C

You're a project manager on a team that is improving a product. When inspecting the project, you discover a defect. What action can you take that will simultaneously communicate and escalate the newly-found problem? A. Implement more functional tools so the issue doesn't occur again. B. Track daily product improvement tasks of team members in a spreadsheet. C. Have a meeting with stakeholders to make them aware of product problems. D. Ask team members about how customers interact with the product.

C

As a project manager, you establish "escalation paths." These allow you to quickly communicate task hindrances, also called roadblocks, to the right people. When escalating a roadblock, you document it and make sure everyone that needs to know is aware of the challenge. What project management responsibility does this represent? A. Collaborate with other teams at the organization. B. Help teammates adopt the right workflows and project management styles. C. Hold all team members accountable for their assigned tasks. D. Ensure that issues and risks are tracked and visible.

D

As a project manager, you learn that the stakeholders are changing the nature of the project and the team's deliverables will change as a result. You aren't sure how this will affect the team's tasks. How will you handle this ambiguity and deliver the news to the team? A. Tell them the vague updates from stakeholders so they know all the information that you do B. Tell them you're upset with the changes and you didn't make the decision C. Tell them there's nothing you can do because the stakeholders fund the project D. Tell them you care about the challenges they are facing and are there to support them

D

As a project manager, your team is creating a product that will require flexibility—changes are likely to occur. Also, tasks will overlap or happen at the same time as other tasks. Which project management methodology is the best for your project? A. Waterfall methodology B. Circular methodology C. Linear methodology D. Iterative methodology

D

Define organizational culture. A. A company's income and expenses B. A company's schedule and plans C. A company's structure, hierarchy, and goals D. A company's shared values, mission, and history

D

Fill in the blank: A project is a temporary pursuit, and usually includes a set of _____. A. strategic risks B. rules for accountability C. team members D. unique deliverables

D

Fill in the blank: According to a 2017 Project Management Institute study, industries like manufacturing, construction, information technology, publishing, finance, and oil and gas are experiencing _____ with project management jobs. A. the least amount of growth compared to other industries B. the same amount of growth compared to other industries C. no growth compared to other industries D. the most amount of growth compared to other industries

D

Fill in the blank: _____ is when a project manager supports each individual on their team to meet expectations and exceed their own sense of personal potential. A. Promoting B. Planning C. Communicating D. Mentoring

D

How can a project manager better communicate and clarify goals for a cross-functional team? A. Learn what makes team members feel supported and provide positive feedback. B. Ensure team members have the correct skill sets for each project task. C. Record meeting notes and document how much work the team has completed. D. Define key items and encourage team members to ask questions.

D

In which project phase does it help to ask questions such as: "Who are the stakeholders?", "What skills and resources will the project require?", and "What are the client's or customer's goals?" A. Execute the project B. Close the project C. Make a plan D. Initiate the project

D

Suppose you have two teammates who disagree on the best way to complete a task. Which interpersonal skill can you use to help them resolve their disagreement? A. Understanding motivations B. Negotiation C. Positive attitude D. Conflict mediation

D

What are the phases of the project life cycle? A. Initiate the project, make a plan, communicate progress, close the project B. Make a plan, initiate the project, communicate progress, close the project C. Initiate the project, make a plan, measure and analyze tasks, close the project D. Initiate the project, make a plan, execute and complete tasks, close the project

D

What is an example of measuring progress for a cross-functional team? A. Learning what makes team members feel supported and giving positive feedback B. Setting up effective tools so the team can easily work together C. Defining key items and encouraging team members to ask questions D. Recording milestones and documenting when tasks are completed

D

What is the term for a set of guiding principles and processes for owning a project through its life cycle? A. Waterfall methodology B. Life cycle methodology C. Project life cycle D. Project management methodology

D

When budgeting a project, what is the responsibility of a project manager? A. Setting a period of time for a team member to complete an activity B. Creating a schedule so team members know when their task should be complete C. Using a productivity tool to share information across the team D. Controlling costs to ensure more money isn't spent than what key stakeholders approved

D

When closing a project, in what meeting does the team reflect on what went well and didn't go well in the project? A. Positives and negatives B. Stakeholder acceptance C. Agile perspective D. Retrospective

D

Which project management approach uses the 5S quality tool, the DMAIC process, and Kanban boards? A. Waterfall B. Agile C. Scrum D. Lean Six Sigma

D

Which term refers to the delivery of a completed project and its successful adoption by an organization? A. Project governance B. Change governance C. Project management D. Change management

D

Why should project managers always make a plan (phase two) before executing and completing tasks (phase three)? A. Because executing and completing tasks is crucial to understanding scope, cost, and timeline B. Because creating a budget, setting a schedule, and determining roles and responsibilities is crucial to developing the project charter C. Because executing and completing tasks is crucial to creating a budget, setting a schedule, and determining roles and responsibilities D. Because creating a budget, setting a schedule, and determining roles and responsibilities is crucial to executing and completing tasks

D

You're a project manager on a team that is improving a product. How can you enable your teammates to make decisions? A. Limit communication with stakeholders to avoid their input until product launch. B. Require teammates to include stakeholders during brainstorming sessions. C. Keep the task schedule vague and allow flexibility on deadlines. D. Provide data and feedback about how customers interact with the product.

D