Health Center 21: Health Care Systems Test
Hospital care is covered by which part of Medicare? Part B Part A
part A
Why is geriatric care in high demand? People are living longer. People forget to exercise. People are getting sick more often.
people are living longer
In health insurance, what is the amount that must be paid by the patient to an insurance agency for a health insurance policy? Indemnity Premium Co-payment Deductible
premium
Which type of hospital earns a profit from the services that are provided? Government hospital Proprietary hospital Voluntary hospital
proprietary hospital
Which of the following is NOT a method of cost containment? Preventive care Reduced quality of care Energy conservation Outpatient services
reduced quality of care
According to this chart, who should licensed practical nurses report to? Director of nursing Head nurse Unit clerks Registered nurses
registered nurses
What is the purpose of the Food and Drug Administration? Identify standards for treatment in health care facilities Research the cause of infectious diseases Disperse tax money worldwide to research drugs for epidemics Regulate food and drug products that are sold in the United States
regulate food and drug products that are sold in the united states
What is the name of the time period in which many Europeans began to reject their commitments to religion and form new ideas about art and science? Regeneration Restitution Renewal Renaissance
renaissance
What is the name of the time period in which many Europeans began to reject their commitments to religion and form new ideas about art and science? Renaissance Renewal Regeneration Restitution
renaissance
Which age is known for an attitude of intellect and reason? Ancient Times Modern Era Renaissance Industrial Revolution
renaissance
An epidemiologist is likely to do which of the following? Raise money for heart disease treatments Market a new drug to physicians Research the cause of cancer Visit with patients and share information on staying healthy
research the cause of cancer
Which of the following should be a result of using practice-management software? Decreased patient satisfaction Allows office staff to access patient records without having to remember a password Saved time Increases the time required to submit an insurance claim
saved time
Lab testing is an example of what component of the health care delivery system? Health Care Personnel Services Payment for Services Consumers
services
What are the four basic components of all health care delivery systems? Products, Services, Customers, Clients Input, Output, Goals, and Missions Services, Consumers, Personnel, and Payment
services, consumers, personnel, and payment
What is the study of how economics is affected by society, culture, and politics? Political science Sociology Socio-economics Ecology
socio-economics
Medicaid is run by the ____ government. local state federal
state
Who is in charge of Medicaid? State government Local government Federal government
state government
Although epidemiologists are spending less time overall studying communicable diseases, which communicable disease remains a priority? HIV/AIDS Measles Ebola Polio
HIV/AIDS
Who was believed to be the first physician? Hippocrates Imhotep Caesar Galilee
Imhotep
What is a group of individual parts that work together to form a unified whole? Organization System Structure Method
system
How is a public health care system primarily funded? Out-of-pocket payments Tax dollars Insurance agencies
tax dollars
What is the goal of the World Health Organization (WHO)? That world peace is established That all people obtain the highest possible level of health That all diseases are eliminated All of the above
that all people obtain the highest possible level of health
What is a health insurance premium? The amount paid by the insurance agency to the health care facility The amount paid to the doctor during each visit The amount paid to an insurance agency for an insurance policy
the amount paid to an agency for an insurance policy
What is one positive result of the Black Death? The population became smaller and easier to manage. People questioned the belief that religion was the cure for disease. People developed healthier eating habits.
People questioned the belief that religion was the cure for disease.
What major medical breakthrough was made during the Industrial Revolution? Superstition and religion are embraced. The first human corpse is dissected. Doctors become formally educated. The connection between structure and function is realized.
the connection between structure and function is realized
What major medical breakthrough was made during the Industrial Revolution? The first human corpse is dissected. Superstition and religion are embraced. The connection between structure and function is realized. Doctors become formally educated.
the connection between structure and function is realized
Who is the primary supervisor of a medical facility? The head nurse The office manager The doctor The business office
the doctor
Which of the following would be an example of an input at a surgical center? The online follow-up survey The expertise of the surgeon The bill for services Removing a patient's gallbladder
the expertise of the surgeon
"To provide our diverse urban community with quality, affordable care," could best be described as what? The input of a health care facility The success of a health care facility The output of a health care facility The mission of a health care facility
the mission of a health care facility
Which of the following is true about a PPO? The insured person must select a primary care physician. The insured person does not need to choose a primary care physician to coordinate care. The PPO selects providers that an insured person must choose from.
The insured person does not need to choose a primary care physician to coordinate care.
What is the Hippocratic Oath? A document stating that disease is the result of natural causes A list of guidelines for hospitals in Greece A code of behavior which physicians must follow
a code of behavior which physicians must follows
Tanya sees a psychologist to help her heal the trauma she endured as a victim of abuse. Tanya is considered to be what? A line of authority A consumer Health care personnel A service
a consumer
Which of the following describes a system? The process of creating goals for a health care facility The patients that a health care facility cares for A group of individual parts that work together to form a unified whole An area of the health care system with a record of success
a group of individual parts that work together to form a unified whole
What is the main type of health care system currently used in the United States? A private system funded by insurance and out-of-pocket payments A public system funded by tax dollars A private system funded by tax dollars A public system funded by insurance and out-of-pocket payments
a private system funded by insurence and out of pocket payments
What is the likely purpose of the non-profit organization Mental Health America? Conduct clinical research on the effectiveness of specific drugs Regulate mental health facilities in the United States Advocate for mental health awareness and related services Monitor the worldwide occurrence of substance use
advocate for mental health awareness and related services
What is the goal of the U.S. Department of Health and Human Services? To protect the health of American citizens To provide essential human services To provide services to those who cannot help themselves All of the above
all of the above
Which of the following could affect the environment of a system? Location Weather Time of year All of the above
all of the above
Which of the following tasks can be completed electronically using practice-management software? Billing patients for service Scheduling appointments Managing electronic medical records Storing patient information All of the above
all of the above
Why is organizational structure important? Helps a facility run smoothly. Outlines the responsibilities of employees. Shows the functions of every division. All of the above.
all of the above
Which of the following is a non-profit organization? World Health Organization American Cancer Society National Institute of Health Center for Disease Control and Prevention
american cancer society
In the Middle Ages, most common people received medical treatment from ____.
barbers
What is the name of the world's first pandemic, which occurred during the Dark Ages? Barbarian Fever Great Depression Dark Death Bubonic Plague
bubonic plague
What is the name of the world's first pandemic, which occurred during the Dark Ages? Barbarian Fever Great Depression Dark Death Bubonic Plague
bubonic plague
Which of the following would be an example of a throughput at a family practice facility? A consultation with a physician The availability of parking at the facility A prescription The joint pain the patient is experiencing
consultation with a physician
You ordered a prescription through a mail-order company, and two weeks later you still have not received your order. Which measure of success for the company is NOT affected by this delay in delivery? Efficiency Productivity Cost effectiveness Patient satisfaction
cost effectiveness
Which of the following could be an example of a quality control measure for a lab testing center? Count the customers that come to the lab center Stock more gloves and masks for employees Create a process for verifying test results Make customers pay prior to taking their test
create a process for verifying test results
In health insurance, what is the amount of money that must be paid by the patient each year before the insurance agency begins to make payments? Premium Co-payment Deductible
deductible
What is the key to evaluating a system? Calculate how much money is made Determine if the mission is fulfilled Identify the roles of each component
determine if the mission is fulfilled
In ancient times, which of the following helped to slow the spread of disease? Use of witchcraft and medicine men Increased population in cities Development of sewer systems The Bubonic Plague
development of sewer systems
Which of the following is true about organizational structures in health care facilities? Employees can talk to only those below them in the line of authority. Employees must respect the roles of other team members. Team members do not expect new employees to follow the line of authority. Facilities develop a line of authority to show the pay scale of team members.
employees must respect the roles of the other team members.
What is the study of diseases? Cardiology Epidemiology Oncology
epidemiology
Which of the following is true about health care facilities? Facilities do not have to try to meet their goals Tax payers have input on the goals of health care facilities The United States government sets goals for each health care facility Facilities should have a mission and measurable goals
facilities should have a mission and measurable goals
All long-term care facilities provide the same level of care. true or false
false
Every low-income person is guaranteed medical assistance from Medicaid. true or false
false
Health care workers should report to the highest level of authority when they have a problem. True or False
false
Public health care systems are always better than private health care systems. true or false
false
The Food and Drug Administration is an example of a nonprofit agency. true or false
false
The ancient Romans contributed a lot to medical advancement. true or false
false
The cause of disease was understood in the Middle Ages and the Renaissance. true or false
false
The first medical school practiced human dissection. true or false
false
The structure of a medical office is very similar to the structure of a large medical facility. true or false
false
insurance agencies must reimburse doctors for the full amount that was charged to the patient true or false
false
mental health is less important than physical health true or false
false
As a result of people living longer, which of the following is true? They are using computers to get medical advice Geriatric care is in high-demand The organizational structure of facilities cannot handle the need for services They are getting sick more often
getiatric care is in high-demand
In which type of insurance policy is the premium split between an employer and the person being insured? individual or groups
group
Who is known as the "Father of Medicine"? Rhazes Claudius Galen Hippocrates Aristotle
hippocrates
Who is known as the "Father of Medicine"? Hippocrates Imhotep Aristotle
hippocrates
What type of care does Medicare Type A provide? Outpatient services Preventive care Hospital care
hospital care
In which type of insurance do patients pay for medical expenses out-of-pocket and then receive reimbursement from the insurance agency afterward? Managed care insurance Indemnity insurance
indemnity insurance
In which type of insurance policy does the person being insured pay the entire premium? individual or group
individual
What is the name of the time period in which curiosity and experimentation lead to a dramatic increase in discoveries and inventions? Middle Ages Industrial Revolution Renaissance New Era
industrial revolution
In a system, what are money, materials, and effort examples of? Input Output Throughput
input
What was the general attitude of those living in the Middle Ages and the Renaissance? Apathetic Religious Intellect and reason Superstitious
intellect and reason
What is the connection among all levels of health care workers called? Dependence Independence Interdependence
interdependence
A lab technician has a backlog of tests to run. As a result, the physician cannot analyze test results and prescribe treatment. What does this example show? Cost containment method Interdependence of the health care team Line of authority violation Type of delivery system
interdependence of the health care team
What is the reason for using the systems theory to study a health care facility? It helps the facility to ignore minor flaws in its operation. It helps the facility to define its mission It allows patients to compare facilities It helps the facility to focus on its mission
it helps the facility to focus on its mission
Why do HMOs encourage healthy lifestyle practices? It is cheaper to prevent illness than to treat an illness. Your doctor reports unhealthy practices to your HMO. The HMO is concerned about your quality of life. They know what is best for your health.
its cheaper to prevent illness than to treat an illness
Who identified microorganisms as the cause of infection in people? Elias Metnikoff Joseph Lister Edward Jenner Sir Alexander Fleming
joseph lister
Lena's doctor charges $100 for a yearly check-up. Her insurance agency will only pay $75 for a yearly check-up. Who must pay the remaining $25? Lena The insurance agency The doctor
lena
According to this chart, who should the volunteer workers report to? The director of nursing Licensed practical nurses Medical assistants The head nurse
licensed practical nurses
Which of the following is NOT a way to improve patient satisfaction? Talk to the patients before they leave the facility Make assumptions about what patients want Call recent patients and ask for verbal feedback on their experience Mail a survey to patients asking for their ideas
make assumptions about what patients wants
In which type of insurance are medical services offered at a reduced rate through a network of health care providers? Managed care insurance Indemnity insurance
managed care insurance
Patient satisfaction, productivity, cost effectiveness and efficiency are known as what? Measures of success in a health care system The mission of a health care system The reason health care facilities exist The quality of service
measures of success in a healthcare system
What did Joseph Lister identify as the cause of infection in people? Microorganisms Poor nutrition Vaccinations Blood cells
microorganisms
Which invention allowed scientists to discover cells? Pasteurization X-ray machine Microscope Vaccination
microscope
Which invention allowed scientists to discover cells? Microscope Telescope Stethoscope
microscope
What is the specific, stated purpose of a system? Product Operation Output Mission
mission
Which of the following is true about Medicaid? An unemployed, 25-year-old male is likely to be approved for Medicaid. Medicaid is guaranteed to all low-income individuals. Not all low-income individuals will qualify for Medicaid.
not all low-income individual will qualify for medicaid
Which of Hippocrates' teachings did Claudius Galen ignore? Cleanliness and proper diet Observation and note-taking Disease is the result of natural causes
observation and note-taking
Which medicine was used during the Primitive Era to treat pain? Opium Aspirin Ibuprofen
opium
Which medicine was used in the Primitive Era to treat pain? Penicillin Ibuprofen Opium Anesthetics
opium
How is a private health care system primarily funded? Out-of-pocket payments and private insurance agencies Government programs and tax dollars
out of pocket payments and private insurence agencies
What is the final product or service provided by a system? Input Output Throughput
output
In the systems theory, what is the feedback loop? The process of adding new inputs The process of monitoring outputs The process of converting inputs to outputs
the process of monitoring outputs
What is socio-economics? The study of how society neglects the economy The study of how government spending affects the economy The study of how economics is affected by society, culture, and politics
the study of how economics is affected by society, culture, and politics
The availability of the Internet and access to medical information has had what impact on health care consumers? They have a lesser understanding of their personal health. They are more-likely to become involved in non-profit agencies They are spending less on health care They are more frequently taking responsibility for their own health.
they are more frequently taking responsibility for their own health
What is common to both a nursing home and an independent living facility? They are both proprietary agencies They are both very large agencies that employ thousands of employees They both care for elderly, disabled, or rehabilitation patients They both care for patients who need help with the most basic of needs
they both care elderly, disabled, or rehabilitation patients
Why did disease spread quickly among the ancient Egyptians and Babylonians? They thought medicine was a waste of time. They had poor sanitation and hygiene. They did not keep accurate health records. The physicians experimented too much. All of the above.
they had poor sanitation adn hygiene
What is one purpose of the line of authority? To verify salary rates To determine the importance of an employee To establish levels of supervision
to establish levels of supervision
What is the purpose of wellness centers? To treat people with colds To fill prescriptions To help people make healthy decisions
to help people make healthy decisions
What is the purpose of the feedback loop? To create new goals To improve future outputs To assess quality of inputs
to improve future outputs
What is the goal of managed care insurance? To reduce medical expenses by maintaining healthy lifestyles To promote alternative medical treatments To create more medical facilities
to reduce medical expenses by maintaining healthy lifestyles
Which of the following is an example of cost containment? Increasing the length of hospital stays Shift from preventing disease to treating disease Treatment in outpatient settings Ordering more tests than is necessary
treatment in outpatient settings
A deductible is paid on a yearly basis. true or false
true
A system must have several measurable goals. true or false
true
AIDS is a primary focus of today's medical researchers. true or false
true
Advanced technology is one reason that the cost of health care is rising. true or false
true
Controls identify problems in a system before the output is complete. true or false
true
Doctors may charge any amount for the services they provide. true or false
true
Family doctors examine a wide range of patients and conditions. true or false
true
Hospitals vary in size, ownership, and types of services. true or false
true
In the Middle Ages, the Arabs expanded the field of pharmacology. true or false
true
Many countries have mixed health care systems. true or false
true
Medical insurance is an important benefit of employment. true or false
true
One role of a nonprofit agency is to promote public awareness of a disease. true or false
true
People receiving Medicare are required to pay a yearly deductible. true or false
true
People who cannot afford health care services are more likely to become sick than those who can afford health care services. true or false
true
Telemedicine allows patients to communicate with health care providers from their own homes. true or false
true
The 20th century was filled with technological advances. true or false
true
The ancient Hindus were trained in many types of surgery, including cataracts and plastic surgery. true or false
true
The development of sewer drains and water pipes helped to slow the spread of disease. true or false
true
With indemnity insurance, patients are reimbursed for medical expenses after out-of-pocket payments are made. true or false
true
