History of ISM Connect Activity

In which three of the following situations would data analytics be most helpful?

A healthcare firm has received a vast amount of information from drug companies and research entities and must finalize their policies and communication concerning several controversial treatments. An international automaker is producing a new line of vehicles in several locations and the production lines must run uniformly and smoothly. A search engine continually adjusts its algorithms as more data enter its servers. Need help? Review these concept resources. Feedback Continue

For what two reasons might a large organization choose to use remote desktop software rather than employee monitoring software?

Employee privacy concerns must be balanced with organizational needs. Detailed oversight of a large number of employees moment-by-moment may be problematic due to capacity.

Select three options that describe advancements made in point-of-sale (POS) system software in the 1990s (in addition to in-store sales and tax tracking).

Stronger connection with customers Immediate communication with internal financial teams Across-chain sales and inventory tracking

Select three options that describe advancements made in point-of-sale (POS) system software in the 1990s (in addition to in-store sales and tax tracking).

cross-chain sales and inventory tracking Stronger connection with customers Immediate communication with internal financial teams

In his text, "The Human Side of Enterprise," Douglas McGregor focused on ________.

manager attitudes toward their employees

Which two of the following problems may be solved with the capabilities of an ERP system?

An apparel firm needs to know how directly its marketing and advertising efforts effect sales. A manufacturer must coordinate its new production line with elements of its supply chain.

Select three options that describe benefits of cloud computing.

Flexibility of user devices Affordability for business use Access to applications software

A _____ is a computer connected to a network that relies on a server to provide access to resources.

client

In his theories of management, Peter Drucker placed special emphasis on ______.

the importance of involving employees in the decision-making process Reason: Correct. Drucker stressed the importance of decentralization and management by objectives.

Select three circumstances that describe when one might use mainframe computers.

A company seeking better operational efficiency. A warehouse restocking a recently published book. An airline taking reservations.

What are two advantages that made mainframe-based POS stations among the first commercially available local area networks?

Communication between POS stations within a store Ongoing backup of data generated by each POS station

Which three of the following are key benefits of electronic point-of-sales (POS) stations?

Decreased customer wait time Increased accuracy Increased information available to managers

Who is quoted as saying "Do what you do best and outsource the rest"?

Peter Drucker Reason: Correct. Drucker believed that most corporations performed best when they focused on the work at which they excelled and had a comparative advantage, and outsourced the rest.

In which two of the following situations would an executive support system (ESS) be most helpful?

R&D must provide sales with clear information about a new product. Vice-presidents require detailed reports from all divisions for a merger decision.

According to Mary Parker Follett, a successful business depends on ______.

competence and expertise

Which three of the following are examples of a business that would benefit from scheduling software?

when working from home. Correct Answer A daycare center that is open Monday through Saturday from 7:00 am until 6:00 pm. There are six classrooms and each must have two teachers present at all times. No employee may work more than 40 hours per week. A national drugstore chain whose policy is that there must be two cashiers, one stock person, and one manager or assistant manager working per shift. A restaurant that is open for lunch and dinner and has a full bar staffed with a bartender. There are 50 tables in the restaurant and each server is responsible for no more than five tables at a time.

How do managers use personal computers for their business needs? More than one answer may be correct.

Creating and using databases and spreadsheets Communicating via e-mail

Which three of the following are components of supply chain management systems?

Manage inventory in real time Forecast future inventory needs Ability to create and process purchase orders

What are the advantages of videoconferencing in today's business environment?

The ability to observe nonverbal cues improves the accuracy of communication. Organizations can save on travel time and expenses.

The primary advantage of mainframes computers is that they ______.

allow modifications to system capacity while the system is in use

A business uses enterprise resource planning (ERP) systems to achieve ______.

an integrated MIS system that will strengthen its position in a competitive marketplace Reason: Correct. ERP combines many of the organization's separate systems into a unified tool that allows the business to be more agile.

In which of the following scenarios is a learning management system (LMS) being used to document student activity?

Students have a semester-long project that they are required to submit in stages through their LMS.

Which two of the following are examples of managers using a decision support system?

A sales manager wants to know how customer responses to a large, multistate sales promotion affect each of his reps' sales in real time. A doctor evaluating a patient with complex, unusual symptoms tracks the patient's symptoms in the electronic health record (EHR) during the exam. The EHR analyzes the symptoms, suggesting possible illnesses related to the symptoms.

Which three of the following scenarios depict an employment situation that Elton Mayo believed would result in an employee becoming more engaged and productive?

At a software company, project managers working on bringing new products to the market receive monthly updates on how past products are selling and helping the company achieve its goals. A sales tracking report at a furniture store shows how each salesperson's daily sales help the store reach its quarterly quota. Managers at a software company have weekly meetings with their customer service staff. As a regular part of the agenda, managers report the number of customers who continued to use their product after the customer service department helped with a software malfunction or error. Need help? Review these concept resources.

What are three advantages of using personal computers in business?

Efficiency Improved team communications Flexibility of use

What is the main purpose of a decision support system?

Help manage processes involving a variety of quickly changing inputs Reason: Correct. Decision support systems are used to help with organizational processes when many inputs are changing rapidly.

Meera loves her job, especially the fact that she can work both from home and in the office. Lately, however, being available and accountable 24/7 is starting to crowd her, and she feels her personal life slipping away. To improve her work-life balance, what are two strategies Meera should try?

Meera should plan her day according to priorities that she's reasonably sure are achievable. The first step of her plan may include scheduling a specific time for responding to e-mails and calls. During the day, she can take a break for informal chats with colleagues in person when she's in the office or over the phone when she's home. At the end of the day, Meera should give herself time to wind down and get the rest she needs.

A manager receives word that a large portion of inventory is missing from a shipment to a channel partner. She analyzes the RFID tracking data and determines that this part of the shipment was delivered to the wrong channel partner. Which component of supply chain management experienced a breakdown in this scenario?

Supply chain logistics Reason: Correct. Supply chain logistics is the moving items from one part of the chain to the next. The delivery of the shipment to the wrong channel partner represents a breakdown in logistics.

Max Weber believed that organizations were best supported by which of the following strategies?

The use of rules and organizational regulations.

According to the Hawthorne effect, when do employees become more productive?

When they know their work is being monitored.

How did Henri Fayol factor the welfare of employees into his guiding principles of management? More than one answer may be correct.

By requiring managers to be fair and kind to employees By requiring clear lines of authority and communication By requiring managers to encourage people to take initiative By requiring that all employees be fairly compensated

A sales manager receives weekly reports on each of the sales representatives they manage. Included in these reports are weekly sales by product, what percentage of the monthly quota the rep has achieved, and the sales ranking of reps compared to other reps in the company. These reports represent what function of a marketing information system (MKIS)?

Distributing sales and marketing information

An electrical company is considering opening a new location in North Idaho. In order to determine the size of the new location, it uses its HR management system to determine the number of employees to transfer from other locations, how many new employees it would like to hire for that location, and what each employees' role would be. What function is this HR management system helping the company perform?

Forecasting Reason: Correct. Forecasting is used to determine future needs, so it would be appropriate to use in this scenario.

Which two of the following are reasons why employee scheduling software was originally developed?

Improve the quality of employee performance Make the execution of management policies more consistent

Select three circumstances that describe when one might use mainframe computers.

A warehouse restocking a recently published book. An airline taking reservations. A company seeking better operational efficiency.

An advertising campaign for a hair removal product placed ads on different websites. The ad on each website listed a unique URL where customers could go to buy the product; otherwise the content was the same. A marketing manager needs to place ad buys for the next quarter and wants to focus all of his advertising dollars on the previous quarter's top revenue-generating websites. He uses the company's marketing information system (MKIS) to determine which URLs generated the most revenue. This is an example of using an MKIS to ______.

evaluate the return on investment for each ad placement in a marketing

In which of the following scenarios is a learning management system (LMS) being used to administer assignments?

Before the semester begins, a professor aligns the syllabus with the LMS so that students receive automated reminders about required readings and when essays are due.

Select three options that are examples of how client-server networks are used.

Data storage Printing from a shared computer Data backup

What are two advantages that made mainframe-based POS stations among the first commercially available local area networks?

Ongoing backup of data generated by each POS station Communication between POS stations within a store