hm 384 midterm
Peter is generally supportive, dependable, loyal and easy going. He hates dealing with impersonal details and cold hard facts. He is quick to make a decision and is a warm person. What do you think is his behavioral type?
Amiable
Amy is a well-organized planner and tends to take notes for everything. What do you think her personality type might be?
Anal-Retentive
Noah has a technical aptitude and holds a great deal of emotional control. He is systematic and well organized. He appreciates his team when they present information in a logical manner. What do you think is his behavioral type?
Analytical
The first step to planning the event's design and flow is:
Assessment and evaluation
One of the most important things to remember about galas is ______________.
Balance
While planning for the event, Keisha created an environment to have the customer sample a product or service in order to drive awareness. What type of event do you think she is organizing?
Brand-To-Customer event
_______________are/is a small but mighty marketing tool and should be carried by an event planner as much as possible.
Business cards
You are planning an indoor event for your client. What is the most important thing to keep in mind about the pre-function area and public space?
Check if the space will be shared with any other events.
You have planned an outdoor, employee-appreciation event to take place on the grounds of the organization's headquarters. Just as the awards for years of service are being presented, you hear the sound "click, click, click" and the drops of the sprinklers coming on. What should you have done to help prevent this?
Checked with the maintenance person to ensure the sprinklers were turned off prior to the event starting.
This principle considers the needs of the guests, your plans and the client's goals to achieve the best results.
Collaboration
Josh wants to organize a large event that is open to the public for his hunting and fishing association. Which of the following spaces would suit him the best?
Convention/civic center
_____________________can provide a relaxed environment in which attendees feel removed from day-to-day pressures.
Country clubs
John generally has the ability to see things others do not, can think outside the box, and may have a challenge with punctuality. He also is not great with details. What do you think his personality type might be?
Creative
______________applies to anything that can be used to enhance the look or feel of an event space.
Decor
When an event involves training or classes, timing of the learning modules is an important consideration. Time to rest, eat and mingle should be included.
Distributed Learning
Jonah always works on remaining objective and in control of the situation. He is great at making sure his team knows what needs to be done. He is very practical and his focus is on getting results. What do you think is his behavioral style?
Driver
Learning material is essential for what type of event?
Educational
Deciding what type or type of act(s) to provide is part of the__________________ planning process.
Entertainment
Deciding what type or type of act(s) to provide, booking talent, and managing budgets are all part of the__________________ planning process.
Entertainment
This principle asks you to consider the event from the perspective of the attendee.
Experience
What are the key areas needed for event planning success?
Experience and proper training
Sarah is more interested in her relationship with people than on the task itself. She always has great ideas but finds it a challenge to see the idea through to completion. She enjoys helping others and socializing. What do you think is her behavioral type?
Expressive
T/F? "Amiables" are data-oriented and slow to make decisions. They are naturally suspicious and extremely cautious. They read and study everything.
F
T/F? "Expressives" are visionaries and dreamers.
F
T/F? As an event planner, you are the expert and you know what the best is.
F
T/F? Events vary in size, nature and type, so all events do not require assessment, control and monitoring.
F
T/F? Experiential marketing is a form of marketing that does not focus on helping consumers experience a brand.
F
T/F? Great indoor spaces cannot be found in metropolitan cities.
F
T/F? If there are not enough restrooms you must choose a different venue.
F
T/F? Impressing your clients happens only after the event takes place.
F
T/F? Mail is a small but mighty marketing tool and should be carried by an event planner as much as possible.
F
T/F? Measuring elevators is not required during a site inspection.
F
T/F? Measuring the ceiling is not important during site inspections if the venue confirmed the ceiling height.
F
T/F? Today, every event produced requires a computer-aided design (CAD), showing the location of every item that is going into the event space.
F
T/F? One characteristic that is key, whether learned or instinctual, is the ability to employ spontaneous decision making under pressure.
False
What are the factors that can affect acoustics of a space?
Flooring and wall structure/coverings
The most popular type of centerpieces used are:
Floral arrangements
When it comes to kid's parties, the main concern for you, the event planner, is the ____________.
Fun factor
A __________ is an event that is executed in an environmentally and socially responsible manner.
Green event
Robert has planned an event and does not want to have a bunch of no shows. What do you think he should do?
He should follow up with a personal phone call or email to each guest on the RSVP list at least a week before the event.
Which of the following is not considered an entertainment venue?
Hotel
___________________can provide simple and easy catering solutions and onsite rooming for corporate events.
Hotels
What is a possible downside of an indoor event?
Limited Space
This principle gives you the opportunity to connect with the guests in the event that will produce the desired effect?
Meaningful engagement
When you are staring into the face of adversity at an event, never let ____ cloud your decision to implement the fix.
Money
One of the biggest mistakes when hosting an event is not having any _______.
Music
For most planners, _____________should be at the top of the list in terms of developing a strong client base.
Networking
Which of the following can be an unexpected expensive surprise cost while planning an indoor event?
Power and rigging
Involves all the elements and staff required to execute the event, from lighting to special effects.
Production
_________________ involves all the elements and staff required to execute the event, from lighting to special effects.
Production
A ___________________is the structure and sequence of all event components and aligning these components with the client's vision.
Program design and content
The __________is a sales document that you create for the client.
Proposal
After understanding the Purpose of the event, what is the next factor you must concentrate on?
ROI
When sending a paper invite through the mail, it is always suggested that you include a_______________ card for the sender to return to you. Placing a stamp on it makes it an even nicer gesture.
RSVP
ROI stands for __________.
Return on investment
The term "production" for an event is the all-encompassing equipment and staff required to support entertainment acts, meetings, and large-scale special events. This includes elements such as:
Rigging, power, staging, lighting, video and audio
____________ are typically day events; they can last a couple of hours, half a day, or the entire day.
Seminars
T/F? "Analyticals" must be convinced that you are authentic and have their best interests at heart. They have a difficult time saying yes.
T
T/F? "Drivers" do not care as much about developing a personal relationship with you.
T
T/F? "Eco-chic," is focused on simplistic, earth-friendly design.
T
T/F? Always get bids from companies other than the in-house provider for the venue.
T
T/F? Any of the three event types can plan an event, but it takes a skilled planner to recover from disaster effectively and gracefully.
T
T/F? Being creative and confident are two of the traits found in a successful event planner.
T
T/F? Carpeted floors, carpeted walls, and insulated ceilings make for good acoustics.
T
T/F? Don't underestimate a venue's power costs. They can blow your budget big time.
T
T/F? Goals are clearly defined statements of what you want to achieve with the event.
T
T/F? Identifying your "event planning personality type" is important because knowing your own personality will help you determine your event planning strengths and find people to help you that are strong in the areas you are weak.
T
T/F? If someone drinks too much, you could be held liable as an event planner.
T
T/F? It can be difficult to find indoor spaces at the last minute in the late fall or winter.
T
T/F? It is a good idea to see if you can visit the venue when another event is taking place and observe the surroundings for a few minutes to get a clear picture.
T
T/F? It's important to get electrical needs from all vendors early in the planning process to estimate charges.
T
T/F? No matter what environment you choose, prior to selecting or working inside any venue, it is highly recommended that you perform a thorough site inspection.
T
T/F? Planning for every contingency from weather to injuries is an essential part of the job.
T
T/F? Pre-event marketing is a great way to help ensure success of the trade show.
T
T/F? Pre-planning gives you the ability to PLAN TO SUCCEED!
T
T/F? Self-motivation is what gives you a strong inner desire to achieve great success in your career.
T
T/F? Sending pictures of the linens to the florist before they design any floral arrangements is a good idea.
T
T/F? The key factor in deciding entertainment for the event is to make sure the entertainment is appropriate to the goal, and that you match the entertainment to the audience.
T
T/F? The vibe is also known as the mood or feel of the event.
T
T/F? With an indoor event, it's much easier to control the comfort of your guests.
T
T/F? You must always evaluate the restrooms for both genders during your site inspection.
T
T/F? You should consider restroom trailers instead of port-a-potties if you will have female guests.
T
After Shirley prepares her goals for the event, what is the next step she should follow according to the 7 steps to a successful event?
The budget
What are the two types of ROI?
The guest's ROI and your client's ROI
Being able to ____________________ is a must in the event world.
Think on your feet
_________________ can prove challenging for vendors trying to load in equipment and décor for your events.
Timing restrictions
T/F? An anal-retentive planner is always punctual, if not early. They also tend to be a rule follower.
True
T/F? The ability to think critically and resolve conflict is a trait all great event planners possess.
True
You have planned an event in a downtown location for a major bank. When you contracted the event space several months before, you also made arrangements for your guests to park in the lot across the street and for them to provide free parking. Upon arrival to set-up your event, you see that the free parking is now a major construction site and no longer available to your guests. The only other parking option is the hotel valet parking, which is $45.00 per car. What should you have done to prevent this?
Visited the site prior to the event and confirmed all event details including parking.
The most important part of any event is the __________.
Why
An ideal component for good acoustics would be: a. Carpeted floors, carpeted walls and insulated ceiling b. Tall ceilings c. Rooms with hard floors and hard walls d. Large spaces like airplane hangars
a. Carpeted floors, carpeted walls and insulated ceiling
Before determining the location, which one of the following questions must you answer? a. Does it fit the goal and budget? b. Does it fit the food and goal? c. Does it fit the food and budget? d. Does it fit the vibe and entertainment?
a. Does it fit the goal and budget?
Which of the following questions do you think must be asked during your inspection? a. Is the surrounding area safe at night? b. Are there any issues with the plumbing? Are all restrooms in working order and regularly cleaned? c. What events do you currently have booked? d. If it is an outdoor event, are there lots of bugs at night at this location?
a. Is the surrounding area safe at night? b. Are there any issues with the plumbing? Are all restrooms in working order and regularly cleaned? d. If it is an outdoor event, are there lots of bugs at night at this location?
Which one of the following is not a characteristic of a creative personality type? a. Very organized b. Visionary c. Bubbly, sassy or vibrant personality d. An out-of-the-box thinker
a. Very organized
Which of the following statements are true about indoor events? a. You cannot control the temperature of the space. b. They are safe from mother nature. c. There will be bugs, paparazzi, and protestors. d. They have low success rates.
b. They are safe from mother nature.
Which of the following is the least important when considering restrooms at a venue? a. Number of male/female restrooms available b. Proper number of stalls c. If the restroom décor matches your event color scheme d. Location of the restrooms
c. If the restroom décor matches your event color scheme
Which of the following does not fall into the 4 types of behavior? a. Amiable b. Driver c. Judgement d. Expressive
c. Judgement
Which of the following options does not fall in the Million Dollar Personal Success Plan? Select one: a. Crystalized thinking b. Sincere desire c. Networking d. A plan of action with deadlines
c. Networking
Which of the following holds true when it comes to parking space for an event? a. Hiring a valet is not required. b. It is always free. c. Parking facilities can be negotiated for discounts with the venue owners. d. Budgeting for parking is not important.
c. Parking facilities can be negotiated for discounts with the venue owners.
Which of the following is not a bar payment option? a. Cash or ticketed b. Host or open bar c. Premium d. Consumption
c. Premium
What is the first step when you go for a site inspection? a. Measure the room b. Measure the ceiling c. Take pictures d. Measure the doors
c. Take pictures
Which of the following elements is not included in a proposal? Select one: a. the price b. the blurb c. the guest list d. the event title
c. the guest list
Esther is in the process of preparing a proposal for her clients. What do you think are the key aspects that need to be included while drafting the proposal? a. It should include an exciting blurb. b. It should have a catchy and descriptive event title. c. The body of the proposal filled with real photos. d. All of the answers listed
d. All of the answers listed
Rachel starts working on Step 2 - The budget for her client. What do you think she must pay attention to while working on the budget plan? a. She must be aware that budgets can fluctuate, be prepared to explain them to the client b. She should separate the need-to-have's from the nice-to-have's c. She should create a line item budget of expenses and revenue d. All of the answers listed
d. All of the answers listed
Ruth wants to ensure she does her best in providing exceptional client service.What do you think she should/can do to accomplish this? a. Invest in new courses as they become available b. Take an industry professional/mentor to lunch or dinner and share insights. c. Attend as many functions as possible (e.g., arts exhibits, theatrical performances) d. All of the answers listed
d. All of the answers listed
Samuel is now working on the food and beverages for the event. What do you think are the key aspects that he needs to consider? a. He needs to know what types of food needs to be served b. He needs to determine the time of the event c. He needs to consider dietary restrictions d. All of the answers listed
d. All of the answers listed
Which of the following could be a common budget mistake that you might make? a. Ignoring the goal b. Using guesswork c. Failing to consult all stakeholders d. All of the answers listed
d. All of the answers listed
Which of the following is true of an adrenaline junkie planner? a. They embrace a challenge. b. They are not affected by pressure or stress. c. They often have new and innovative ideas. d. All of the answers listed
d. All of the answers listed
Which of the following items should be considered while planning for Risk and Safety Factors? a. A back-up plan for outdoor events if the weather turns nasty b. Proper licensing for any special activities (like fireworks) c. A plan for medical emergencies should an accident take place during the event d. All of the answers listed
d. All of the answers listed
Which of the following things can you do to improve your communication skills as an event planner? a. Listen more than you talk. b. Pay attention to non-verbal cues. c. Watch your tone. d. All of the answers listed
d. All of the answers listed
After you have confirmed the guest list, what should you do next? a. Create guest credentials or conference name badges that can serve as their identification and verify that they are supposed to be there b. Create an accurate, detailed list of the invited attendees c. You must have a guest check-in d. All of the listed answers
d. All of the listed answers
George must keep in mind the following factors while he organizes an incentive program event: a. If the incentive program is a trip, it is usually better to provide a quality shorter trip than a longer one that isn't as nice. b. It is designed to reward exceptional achievement, usually a sales or service-oriented goal. c. It must have a healthy budget, as these are top-notch events and trips. d. All of the listed answers
d. All of the listed answers
Labor is based on how long it takes the vendor to get the item(s) delivered, installed, set up, and tested. What other factors should you consider during this process? a. You must keep waiting times to a minimum; you are still being charged b. Even though all vendors are professionals, it is important to monitor the process to ensure the job gets completed correctly c. Always remember that items that are suspended from the ceiling go in first and come out last d. All of the listed answers
d. All of the listed answers
Phil is organizing his booth for an upcoming trade show. What do you think will be required for a successful event? a. Incentives to visit the booth b. Aesthetic booth display c. Highly motivated people manning the booth d. All of the listed answers
d. All of the listed answers
There are a few steps that need to be considered during a site inspection. Which of the following is an important step? a. Check if there is a kitchen b. Determine the parking situation c. Analyze the power d. All of the listed answers
d. All of the listed answers
What are the factors that comprise an Employee Recognition Event? a. Dinner, beverages, and entertainment are usually part of this event. b. The company recognizes employees for their hard work and presents an award to them for outstanding achievement. c. Coworkers, spouses, and guests often attend these types of events. d. All of the listed answers
d. All of the listed answers
Which of the following are considerations when selecting a venue? a. Accessibility for vendors and guests b. The vibe of the venue c. Pre-function and public space d. All of the listed answers
d. All of the listed answers
Which of the following needs to be measured during a site inspection? a. Rooms b. Doors c. Ceiling d. All of the listed answers
d. All of the listed answers
While organizing an indoor event, you must not assume that you will have adequate_________________. a. Power b. Bathrooms c. Lighting d. All of the listed answers
d. All of the listed answers
While working on a green event you must always ensure that you reduce: a. The impact on bio-diversity b. Waste and greenhouse gas production c. Water and energy usage d. All of the listed answers
d. All of the listed answers
Neil was assigned to plan an event in a location which has ample outlets and power. During the event, when the band started performing, the power went off and the band fell silent in the dark. What do you think he should have done to prevent this from happening? a. Power fluctuations happen, he should just notify the guests that there is a power failure. b. All of the answers listed c. He should escalate the issue to the venue owner and not take the blame. d. He should have tested the full power required prior to the event. e. None of the answers listed
d. He should have tested the full power required prior to the event.
Which of the following statements is not part of defining the vibe of an event? a. It is the feel, mood, and attitude of your event b. It is the intangibles, just like when you walk into a restaurant c. It determines if the event is supposed to be mostly fun, educational, casual, formal, themed, hip or laid back d. It is the timing of when the food needs to be served
d. It is the timing of when the food needs to be served
When visiting a potential event venue, it's always best to bring: a. Table linen sample b. Paint c. Check or credit card to make deposits d. Measuring tape and camera
d. Measuring tape and camera
Which of the following statement stands true in the case of trade shows? a. They are typically held at exciting, fun, exotic resorts. b. Organizations might attend a trade show so their sales people can have a good time. c. Booth size and display do not matter. d. Organizations attend trade shows to generate sales leads.
d. Organizations attend trade shows to generate sales leads.
Which of the following is not part of audio visual? a. Audio b. Staging c. Lighting d. Seating
d. Seating
