HMD 130 QUIZ 1
Restaurant servers who suggestions sell additional items to customers, such as after-dinner coffee and dessert, are often able to substantially increase the amount of their
wages
Restaurant chains often build teams to solve problems, which involves giving _____ to the team.
leadership
Restaurant managers wait until after closing to conduct a physical inventory in order to get a more accurate assessment of the
number of food items on hand
Where does a channel of distribution begin?
with the producer
What is an advantage to full-service restaurants of taking guest reservations?
Helps management plan staffing needs
The owner of Bob's Italian Café has prepared a one-page report to inform the staff about current sales volume. This is an example of a __________ report.
activity
Restaurants that interpret their policies to customers in an effective manner are better able to
build a clientele
An upscale, full-service restaurant that focuses its selling efforts on satisfying the needs and wans of its clientele is a _____ business.
customer-oriented
A manufacturer is a type of business that
does not make use of raw goods
The two forms of utility created by physical distribution are
time and place
What is the main reason that restaurants need financing?
to obtain funds
Which of the following is one way that restaurant chains use marketing information:
to predict change