HMD 130 QUIZ 1

Restaurant servers who suggestions sell additional items to customers, such as after-dinner coffee and dessert, are often able to substantially increase the amount of their

wages

Restaurant chains often build teams to solve problems, which involves giving _____ to the team.

leadership

Restaurant managers wait until after closing to conduct a physical inventory in order to get a more accurate assessment of the

number of food items on hand

Where does a channel of distribution begin?

with the producer

What is an advantage to full-service restaurants of taking guest reservations?

Helps management plan staffing needs

The owner of Bob's Italian Café has prepared a one-page report to inform the staff about current sales volume. This is an example of a __________ report.

activity

Restaurants that interpret their policies to customers in an effective manner are better able to

build a clientele

An upscale, full-service restaurant that focuses its selling efforts on satisfying the needs and wans of its clientele is a _____ business.

customer-oriented

A manufacturer is a type of business that

does not make use of raw goods

The two forms of utility created by physical distribution are

time and place

What is the main reason that restaurants need financing?

to obtain funds

Which of the following is one way that restaurant chains use marketing information:

to predict change