Homework

According to the path-goal theory, which example demonstrates a participative style of leadership? a. Frank guides a highly skilled team of analysts by setting them challenging goals and pushing for achievement. b. Dylan often consults with his subordinates for their inputs before making decisions on task allotment. c. John is a junior manager who plans and organizes his team's schedules and tasks and expects strict compliance from them. d. Audrey, a team leader, is an attentive listener and looks out for her team members' emotional well-being.

b. Dylan often consults with his subordinates for their inputs before making decisions on task allotment.

Trish, a senior partner, is considered by many to be a collaborative leader. However, when the situation calls for an assertive leader, she is able to lay down the law and ensure that the rules are followed. Based on this information, Trish is an effective leader because she is _____. a. adaptive b. resilient c. dogmatic d. tenacious

a. adaptive

When Brittany was approached by the merchandise specialist requesting a two-week paternity leave, Brittany replied that such a request was "kind of wimpy," and a little bit out of the ordinary. Sid was taken aback by her response. Which of the following leadership traits should Brittany work on to improve her response? a. She should focus on building her personalized power motive. b. She should focus on improving her emotional intelligence. c. She should be more proactive. d. She should learn to become a resilient leader.

b. She should focus on improving her emotional intelligence.

Which of the following is a characteristic of true charismatic and transformational leaders? a. They are highly concerned about human welfare and attaining outstanding organizational performance. b. They develop a personal brand, including making an impressive appearance. c. They tend to overemphasize charisma and celebrity status at the expense of concentrating on running the business. d. They have a self-promoting personality.

a. They are highly concerned about human welfare and attaining outstanding organizational performance.

Tyron is excited by the "path not taken." Exploring the unknown and trying to accomplish what others have never done before excites him in spite of the possibility of failure. This demonstrates that charismatic leaders such as Tyron _____. Great leaders, particularly those in public life, are great actors. They are _____ in significant, positive ways is a major contributor to their charisma.

- romanticize risk - dramatic and unique

Though Jessica was instructed by upper management to provide positive feedback and encouragement to workers, it backfired with Kurt and Tammy. Which action should Jessica take to resolve this situation? a. Jessica should adopt a contingency approach to leadership. b. Jessica should provide less support and encouragement in the workplace. c. Jessica should adopt a more directive style with Kurt and Tammy. d. Jessica should apply the normative decision model to her management practices.

a. Jessica should adopt a contingency approach to leadership.

Adam, a project coordinator at a non-profit organization, observes that funds granted to the organization by various sources are being misused by management. He feels it is unethical and reports the issue to the authorities. Which concept best describes Adam's actions? a. Motivated blindness b. Rationalization c. Entitlement d. Whistleblowing

d. Whistleblowing

In which of the following leadership types do the followers have a clear sense of who they are and a clear set of values? a. Personalized charismatic b. Socialized charismatic c. Laissez-faire d. Leadership polarity

b. Socialized charismatic

Maxwell, a project manager, asks his team to decide which enterprise software package to purchase. He provides them with information on the requirements and the budget, but he does not influence their decision, as he trusts his team to make the right choice. According to the normative decision model, which decision-making style does Maxwell use in this scenario? a. Consult (individually) b. Consult (group) c. Delegate d. Decide

c. Delegate

Rostov, the owner of a coffee shop, reopens his store for business after a recent burglary. Many of Rostov's staff are still shaken by the burglary, but Rostov gives them a pep talk and plans to invest in a better security system for the shop. This gives Rostov's employees hope and energizes them. In this scenario, which action has Rostov taken to lead his team during a crisis? a. Analyzing the situation b. Displaying optimism c. Displaying compassion d. Stonewalling

b. Displaying optimism

Edward is the owner of a large food and beverage export company. As a social responsibility initiative, Edward decides to open a chain of convenience stores across the city. A portion of the revenue generated from these stores will be used to fund soup kitchens across the city. In this scenario, Edward is engaged in which type of initiative? a. Philanthropy b. Social entrepreneurship c. Conventional development d. Rationalization

b. Social entrepreneurship

Cameron is part of a team of graphic designers. Though she shares the same title and performs the same tasks as the rest of her team, her co-workers often seek her advice and respect her opinion. Group members such as Cameron are called _____. a. bystanders b. emergent leaders c. negotiators d. active followers

b. emergent leaders

Which of the following is a rationale for the ability of charismatic leaders to remember people's names they have seen only a few times? a. They are intrusive. b. They adopt a long-range perspective to capitalize on available opportunities. c. They consciously make an attempt to win over people to further their own interests. d. They take strong personal interest in other people.

d. They take strong personal interest in other people.

After listening to Olivia and Derek, from the standpoint of corporate social responsibility and leadership ethics, what would be your next step as the company's CEO? a. Engage in community programs to create awareness about the safe use of smartphones. b. Examine if there are ways to restrict technology availability to people. c. Focus only on the positive aspects of the company's products. d. Blame drivers for accidents and deaths.

a. Engage in community programs to create awareness about the safe use of smartphones.

Jason, the chief security officer of Symmetry Inc., is working closely with his team to devise foolproof measures to safeguard confidential data. His employees regard him as a leader who is high on consideration. This impression of Jason would stem from which workplace behavior? a. Jason experiments with his innovative security strategies in the work group. b. Jason ensures that people in the work group are being utilized to the best of their capacity. c. Jason emphasizes devising foolproof measures within the stipulated deadlines. d. Jason is not biased and does not favor one employee over the other.

d. Jason is not biased and does not favor one employee over the other.

Chloe, Joshua, Jacob, and Emily are senior physicians working in a private hospital. Each of them has specialized in a particular field of medicine, and hence acts according to the incorporated criteria of strong medical practices. This means that they do not require a visionary figure to motivate them to perform a sincere job. A factor influencing this lack of need for supervision is the _____. a. incorporation of computer-aided monitoring b. external force of handheld communication technology c. integration of professional norms d. widespread collaboration in obtaining ideas

c. integration of professional norms

Which of the following facilitates proactive behavior on the part of subordinates? a. Increasing the amount of paperwork done by subordinates b. Implementing employee downsizing c. Giving group members more autonomy d. Centralizing the organizational structure

c. Giving group members more autonomy

Which of the following is not a way in which transformation takes place? a. Building trust b. Facilitating proactive behavior c. Helping people search for self-fulfillment d. Spreading resources throughout the organization

d. Spreading resources throughout the organization

Several terms are associated with ethical and moral leadership in the business community. _____ are accepted guidelines or behaviors for groups or institutions. An individual's determination of right and wrong refers to one's _____, which are influenced by _____ such as fairness or honesty.

- Ethics - morals - values

Michael, a senior manager at a retail firm, is highly passionate about his job. Reaching a milestone is a joyful experience for him. In addition, Michael sets high standards and ambitious goals for himself and his team. Which of the following best describes his motives? a. Achievement motive b. Resilience c. Personalized power motive d. Humility

a. Achievement motive

Which scenario demonstrates contingency leadership? a. Derek is a task-oriented leader, but he often finds himself managing teams that require relationship-oriented leadership and support. b. Wendell assigns work hours to employees who are less competent while allowing his motivated team members to choose their own schedule. c. Janet gives clear instructions to all her group members irrespective of their experience or skill level. d. April is an introverted team member who finds her supervisor's friendliness intrusive, though her teammates seem to appreciate it.

b. Wendell assigns work hours to employees who are less competent while allowing his motivated team members to choose their own schedule.

A consultative or collaborative decision-making style would likely be recommended in which situations? a. The team will likely already approve of the proposed decision. b. A primary goal is the development of group members. c. A time-sensitive problem needs to be resolved. d. More information or expertise is needed to solve a problem.

d. More information or expertise is needed to solve a problem.

Using the path-goal theory, match the most appropriate leadership style to each contingency factor. - Participative style - Directive style - Supportive style - Achievement-oriented style - When a task is dissatisfying, frustrating, or stressful - When a task is unclear and team morale needs to be improved - When high expectations need to be set for team members performing ambiguous and nonrepetitive tasks - When the morale of employees performing nonrepetitive tasks needs to be improved

- Participative style: - When the morale of employees performing nonrepetitive tasks needs to be improved - Directive style: - When a task is unclear and team morale needs to be improved - Supportive style: - When a task is dissatisfying, frustrating, or stressful - Achievement-oriented style: - When high expectations need to be set for team members performing ambiguous and nonrepetitive tasks

When Frank tells his project managers that he is not there to do their job, Oliver feels that Frank is not being participative. If you were in Frank's place, how would you practice participative leadership? a. By encouraging discussion and arriving at a solution that all project managers support b. By being cautious about taking unnecessary risk and assuming that all team members will comply c. By providing solutions to problems rather than asking tough questions about why they are in their present situation d. By deemphasizing high performance standards to reduce the pressure of performance on them

a. By encouraging discussion and arriving at a solution that all project managers support

Catherine, a senior project manager, has advance knowledge of the projects that her team will be handling in the next six months. This is an example of: a. the flexible leadership theory. b. one of the satisfactions of being a leader. c. a leader's lack of impact on organizational performance. d. an autocratic management system.

b. one of the satisfactions of being a leader.

In the following table, match the terms on the left with the examples on the right. - Personalized charismatics - Socialized charismatics - Leadership polarity - Visionary - Adrian, a powerful politician, has both followers and detractors. - Jennifer, the CEO of a petrochemical company, aims to make it the largest exporter of petrochemicals in the country. - Monica, a senior bank manager, uses her power and authority for accomplishing personal goals. - Nicholas, a manager, always sets goals that fulfill the needs of his team members.

- Personalized charismatics: - Monica, a senior bank manager, uses her power and authority for accomplishing personal goals. - Socialized charismatics: - Nicholas, a manager, always sets goals that fulfill the needs of his team members. - Leadership polarity: - Adrian, a powerful politician, has both followers and detractors. - Visionary: - Jennifer, the CEO of a petrochemical company, aims to make it the largest exporter of petrochemicals in the country.

Viola, the founder of a tech start up, is considered an effective leader by her peers and subordinates alike. When asked what made her an effective leader, her subordinates said she had a leader's personality and provided the examples below. Classify Viola's personality traits listed below as either general or task-related. • She anticipates surges in business and plans for them. • She is self-assured of her technical expertise. • When she makes a mistake, she admits it freely. • Her zeal and enthusiasm for her work is infectious. • Her product ideas and development plans are gutsy. • She values transparency in business operations. • General Personality Trait • Task-Related Trait

• She anticipates surges in business and plans for them: Task-Related Trait • She is self-assured of her technical expertise: General Personality Trait • When she makes a mistake, she admits it freely: General Personality Trait • Her zeal and enthusiasm for her work is infectious: Task-Related Trait • Her product ideas and development plans are gutsy: Task-Related Trait • She values transparency in business operations: General Personality Trait

As part of external engagement, _____ refers to the efforts a company makes to manage its relationship with the external world. It is the idea that firms have obligations to society and can involve the use of market-based methods to solve social problems. For example, the leaders at Weston Constructors founded Homes and Hearths, a foundation to rebuild homes that were lost in natural disasters. Thus, Weston Constructors is engaged in _____; ethically and socially responsible behavior can lead to benefits for a company, including financial gain. The relationship between social and financial performance may be a _____, meaning that corporate social performance and corporate financial performance feed and reinforce each other.

- corporate social responsibility - social entrepreneurship - virtuous circle

Fill in the blanks with the type of leader described. a. A _____ places service before self-interest and seeks to do what is morally right, even if it is not financially rewarding. b. A _____ does not consider a decision to be final until it appears that all parties involved will at least support the decision. c. A _____ accepts suggestions for managing the operation from group members.

- servant leader - consensus leader - participative leader

Given below is a sampling of unethical behaviors committed by business leaders. Drag and drop the offense to the corresponding business leader responsible. Business Leader: - Bernard L. Madoff, former CEO of Bernard L Madoff Investment Securities - John Stumpf, Chairman and CEO of Wels Fargo & Co. - Deon Anderson, former Boeing Procurement Officer Offense: - Defrauding investors out of about $17 billion over a period of years - Opening bank and credit card accounts for customers without obtaining their consent - Engaging in a bribery and kickback scheme

Business Leader: - Bernard L. Madoff, former CEO of Bernard L Madoff Investment Securities : - Defrauding investors out of about $17 billion over a period of years - John Stumpf, Chairman and CEO of Wels Fargo & Co. : - Opening bank and credit card accounts for customers without obtaining their consent - Deon Anderson, former Boeing Procurement Officer : - Engaging in a bribery and kickback scheme

Aaron, a team leader, encourages his team members to share their efficient work practices. He then ensures that his team is accountable for their productivity. Which of the following roles best describes this behavior? a. Executor b. Coach and motivator c. Entrepreneur d. Team player

a. Executor

Sean, the sales head of Melony Inc., an electronics manufacturer, notices that his team frequently fails to meet sales targets. As a task-oriented leader, which measure should Sean adopt to boost sales and increase his effectiveness as a leader? a. He should focus on setting high performance standards for his team members. b. He should focus on providing solutions rather than asking why targets are not met. c. He should concentrate on the weaknesses of his group members and focus on improving them. d. He should provide his group members with avenues for professional growth.

a. He should focus on setting high performance standards for his team members.

An effective way for highly charismatic leaders to influence external stakeholders is: a. by becoming the symbol of their organization. b. by exercising few restraints on their use of power. c. through narcissism. d. by serving primarily their own interests.

a. by becoming the symbol of their organization.

Blue Pharma Inc., a large and profitable pharmaceutical company, invests in a number of social responsibility initiatives that increase the profitability of the company. What can be inferred from the given scenario? a. Social entrepreneurship is the only method of engaging in social responsibility initiatives. b. Corporate social performance and corporate financial performance feed and reinforce each other. c. Corporate social responsibility is based on the "Thou Shalt Not" approach. d. The relationship between social performance and profitability is always linear.

b. Corporate social performance and corporate financial performance feed and reinforce each other.

After receiving Tammy's feedback, Mindy thinks there are supervisory style problems at the Red Rascal. Mindy wonders if she should change her approach to leadership and the supervisory style she has been following. If you were Mindy, which action would you take? a. Stop providing positive feedback or encouragement to workers since it was not well received by Kurt or Tammy. b. Continue to provide clear, uncomplicated instructions to all workers. c. Follow Jessica's orders of following directive and supportive leadership and treat all workers equally. d. Choose different supervisory styles for the workers with developmental disabilities and the restaurant associates.

d. Choose different supervisory styles for the workers with developmental disabilities and the restaurant associates.

Sheryl knows that showing appreciation is an effective way to boost employee morale. When a usually silent team member, Yves, comes up with great ideas at a meeting, she sends an email to Yves thanking him for his valuable inputs. Since this incident, Yves regularly offers valuable inputs and feedback to Sheryl and other team members. In this scenario, Sheryl is practicing which style of leadership? a. Directive b. Relationship-oriented c. Achievement-oriented d. Evidence-based

d. Evidence-based

Tammy, the Head Chef, does not appreciate her supervisor Mindy giving detailed instructions for everything. Considering that Tammy is highly skilled and motivated, which action would help Mindy best lead Tammy according to the Path-Goal Theory of Leadership Effectiveness? a. Based on Tammy's characteristics as an employee, Mindy should refrain from giving instructions to Tammy and allow her to problem solve on her own. b. Mindy should adopt a supportive leadership style with Tammy based on her characteristics as an employee. c. Mindy should give feedback and guidance only on structured tasks. d. Mindy should consider the demands of the task before giving Tammy instructions and feedback, offering support when a task is challenging but letting Tammy work more independently when a task is familiar.

d. Mindy should consider the demands of the task before giving Tammy instructions and feedback, offering support when a task is challenging but letting Tammy work more independently when a task is familiar.

Musk personally has been known to inspect every Tesla car as he was very particular about the design. Such was Musk's expertise that he could easily spot even the minutest misalignments and errors. Which of the following leadership roles best describes this example? a. Coach and motivator b. Team builder c. Figurehead d. Technical problem solver

d. Technical problem solver

Musk founded Space Exploration Technologies (SpaceX) in 2002. In 2012, the Dragon spacecraft of SpaceX delivered 500 pounds of provisions and equipment to the International Space Station. Further, the Dragon landed precisely on target and in excellent condition. This shows that Musk is an excellent _____. a. negotiator b. figurehead c. spokesperson d. executor

d. executor

There are five cognitive factors that are closely related to cognitive intelligence. Listed below are four of the factors that contribute to effective leadership along with examples of each factor. Drag and drop the appropriate example to its corresponding factor. • Creativity • Knowledge of Business or Group Task • Insight • Farsightedness and Conceptual Thinking • Samantha hires entry level, part-time analysts to meet deadlines while also looking out for the experienced consultants to drive the future of her department. • Seth, a workshop floor manager, has thorough knowledge of the machines, tools, and products produced on the floor. • Antonio, an innovation strategist, frequently provides imaginative and inventive design ideas for the products his firm develops. • Manager Marieke delegates tasks within her team so that individual team members skills are matched with the tasks they perform.

• Creativity: Antonio, an innovation strategist, frequently provides imaginative and inventive design ideas for the products his firm develops. • Knowledge of Business or Group Task: Seth, a workshop floor manager, has thorough knowledge of the machines, tools, and products produced on the floor. • Insight: Manager Marieke delegates tasks within her team so that individual team members skills are matched with the tasks they perform. • Farsightedness and Conceptual Thinking: Samantha hires entry level, part-time analysts to meet deadlines while also looking out for the experienced consultants to drive the future of her department.

Match the traits on the left with the scenarios provided. • Insight • Cognitive factors • Achievement motivation • Practical intelligence • Proactive personality • Farsightedness • Emotional intelligence • Clara, a store owner, always maintains sufficient stock of merchandise in anticipation of the high demand during festive seasons. • Gerald always patiently listens to his colleagues and empathizes with them when they share their problems and concerns with him. • Helen, a chemist, derives pleasure from new discoveries and strives for innovation. • Julian, a team manager, uses the experience gained during his days as an intern to solve work-related everyday problems. • Peter is a computer engineer with excellent analytical and problem-solving abilities. • Carl, the director of a company, formulates plans and policies that will benefit the company in the long run. • Kevin, a team leader, has a clear understanding of his team members' capabilities, which helps him make decisions on task allocations.

• Insight: Kevin, a team leader, has a clear understanding of his team members' capabilities, which helps him make decisions on task allocations. • Cognitive factors: Peter is a computer engineer with excellent analytical and problem-solving abilities. • Achievement motivation: Helen, a chemist, derives pleasure from new discoveries and strives for innovation. • Practical intelligence. Julian, a team manager, uses the experience gained during his days as an intern to solve work-related everyday problems. • Proactive personality: Clara, a store owner, always maintains sufficient stock of merchandise in anticipation of the high demand during festive seasons. • Farsightedness: Carl, the director of a company, formulates plans and policies that will benefit the company in the long run. • Emotional intelligence: Gerald always patiently listens to his colleagues and empathizes with them when they share their problems and concerns with him.

Angela is a senior manager in a company. She has a number of responsibilities as a leader and displays many leadership behaviors. Classify the behaviors as ethical or unethical behaviors by matching them to the category in which they belong. - Ethical Leadership Behavior - Unethical Leadership Behavior - Angela uses company resources for personal purposes, claiming that she can do so because of her seniority. - Angela listens to the suggestions, ideas, and concerns of her team members. - Angela is primarily concerned with receiving external rewards and avoiding punishment. - Angela often sees what she wants to see and misses contradictory information. - Angela shows a consistency between words and deeds and keeps promises. - Angela treats others in a manner that is right and equal and makes principled choices.

- Angela uses company resources for personal purposes, claiming that she can do so because of her seniority. : - Unethical Leadership Behavior - Angela listens to the suggestions, ideas, and concerns of her team members. : - Ethical Leadership Behavior - Angela is primarily concerned with receiving external rewards and avoiding punishment. : - Unethical Leadership Behavior - Angela often sees what she wants to see and misses contradictory information. : - Unethical Leadership Behavior - Angela shows a consistency between words and deeds and keeps promises. : - Ethical Leadership Behavior - Angela treats others in a manner that is right and equal and makes principled choices. : - Ethical Leadership Behavior

Desmond is a newly appointed senior partner in his firm, and as a leader, he needs to improve his leadership skills. Classify each of the behaviors that Desmond can further develop and modify as either task-related attitudes and behaviors or relationship-oriented attitudes and behaviors, matching them to the appropriate term. - Relationship-Oriented Attitudes and Behaviors - Task-Related Attitudes and Behaviors - Encouraging sharing of information among his team members - Providing hands-on guidance to his team about how to accomplish work - Creating inspiration and visibility - Satisfying higher-level needs of his team members - Working on behalf of his team to help them achieve their goals - Setting high performance standards for his team

- Encouraging sharing of information among his team members: - Task-Related Attitudes and Behaviors - Providing hands-on guidance to his team about how to accomplish work: - Task-Related Attitudes and Behaviors - Creating inspiration and visibility: - Relationship-Oriented Attitudes and Behaviors - Satisfying higher-level needs of his team members: - Relationship-Oriented Attitudes and Behaviors - Working on behalf of his team to help them achieve their goals: - Relationship-Oriented Attitudes and Behaviors - Setting high performance standards for his team: - Task-Related Attitudes and Behaviors

Match each term or concept to its associated example. - Evidence-based leadership or management - Normative decision model - Contingency approach to leadership - Path-goal theory of leadership effectiveness - Crisis leadership - Albert, a senior manager, varies his management style depending on the situation in his company. - Employee empowerment has shown positive results for Aries Inc. All team leaders and senior managers ensure that employees are given independence to take decisions. - Keith, a team leader, examines certain factors in a situation before selecting an appropriate decision-making style. - Matthew, the managing director of a food processing company, displayed tremendous courage and steered the company out of trouble when the company suffered huge losses. - Victor, a manager of a team of software engineers, works out targets and the ways to achieve them for each member of the team, resulting in personal benefits for team members.

- Evidence-based leadership or management: - Employee empowerment has shown positive results for Aries Inc. All team leaders and senior managers ensure that employees are given independence to take decisions. - Normative decision model: - Keith, a team leader, examines certain factors in a situation before selecting an appropriate decision-making style. - Contingency approach to leadership: - Albert, a senior manager, varies his management style depending on the situation in his company. - Path-goal theory of leadership effectiveness: - Victor, a manager of a team of software engineers, works out targets and the ways to achieve them for each member of the team, resulting in personal benefits for team members. - Crisis leadership: - Matthew, the managing director of a food processing company, displayed tremendous courage and steered the company out of trouble when the company suffered huge losses.

Match the terms with their examples. - Participative leaders - Democratic leaders - Leadership style - Leadership Grid™ - Autocratic leaders - Consultative leaders - Consensus leaders - Alfred is a manager known for his assertive manner. - Being a manager, Brian holds discussions with his team before making a decision on an issue. - During team meetings before beginning a project, Leonard, a manager, encourages discussions among team members on how to proceed and makes a decision that is agreeable to all the members. - Joseph follows a leadership style in which team members cast votes to decide the best decision to be made when faced with problems. - Paul, a team leader, shares the process of decision making with his team members. - Simon is a manager who makes decisions without much concern for his team's attitudes toward his decisions and assumes that the team members will comply. - The top management of a company evaluates middle managers using a framework for specifying the extent of the managers' concern for production and people.

- Participative leaders: - Paul, a team leader, shares the process of decision making with his team members. - Democratic leaders: - Joseph follows a leadership style in which team members cast votes to decide the best decision to be made when faced with problems. - Leadership style: - Alfred is a manager known for his assertive manner. - Leadership Grid™: - The top management of a company evaluates middle managers using a framework for specifying the extent of the managers' concern for production and people. - Autocratic leaders: - Simon is a manager who makes decisions without much concern for his team's attitudes toward his decisions and assumes that the team members will comply. - Consultative leaders: - Being a manager, Brian holds discussions with his team before making a decision on an issue. - Consensus leaders: - During team meetings before beginning a project, Leonard, a manager, encourages discussions among team members on how to proceed and makes a decision that is agreeable to all the members.

Match the terms with their examples. - Pygmalion effect - Initiating structure - Consideration - Servant leader - Effective leader - Tough question - 360-degree feedback - Management openness - As a manager, Isaac is committed to helping his team members achieve their goals. - Benton, a team manager, sets high performance standards for his team, and the team lives up to his expectations. - David, a manager, is very friendly and always approachable by his team. - Frederick, the new CEO of a garment company, asks senior managers about the inventory management processes being completely manual, which often reduces the operational efficiency. - Morris motivates his team to achieve the desired levels of productivity and also ensures that the team members obtain job satisfaction. - Roger, heading the product development team of a company, assigns tasks and establishes procedures at the start of each new project. - The appraisal process for managers at AB Corporation involves obtaining inputs from subordinates, other managers, and clients. - The managers of all teams in Leo Inc. regularly have face-to-face meetings with subordinates and encourage them to share their ideas and concerns.

- Pygmalion effect: - Benton, a team manager, sets high performance standards for his team, and the team lives up to his expectations. - Initiating structure: - Roger, heading the product development team of a company, assigns tasks and establishes procedures at the start of each new project. - Consideration: - David, a manager, is very friendly and always approachable by his team. - Servant leader: - As a manager, Isaac is committed to helping his team members achieve their goals. - Effective leader: - Morris motivates his team to achieve the desired levels of productivity and also ensures that the team members obtain job satisfaction. - Tough question: - Frederick, the new CEO of a garment company, asks senior managers about the inventory management processes being completely manual, which often reduces the operational efficiency. - 360-degree feedback: - The appraisal process for managers at AB Corporation involves obtaining inputs from subordinates, other managers, and clients. - Management openness: - The managers of all teams in Leo Inc. regularly have face-to-face meetings with subordinates and encourage them to share their ideas and concerns.

Match the terms to their examples. - Whistleblowing - Entitlement - Ethics - Integrity - Ethical mind - Brianna studies how individuals make decisions based on their moral obligations. - Derek uses the company car for his personal trips, as he feels his position permits him to use it whenever he wishes. - Joanne, a CEO, believes that retaining an ethical compass is vital to the success of her organization. - Though Sam was under pressure to manipulate company data, he refused to do so because he claims he is honest. - When he suspects his co-workers of insider trading, Mike reports his company to the Securities and Exchange Commission, a federal authority.

- Whistleblowing: - When he suspects his co-workers of insider trading, Mike reports his company to the Securities and Exchange Commission, a federal authority. - Entitlement: - Derek uses the company car for his personal trips, as he feels his position permits him to use it whenever he wishes. - Ethics: - Brianna studies how individuals make decisions based on their moral obligations. - Integrity: - Though Sam was under pressure to manipulate company data, he refused to do so because he claims he is honest. - Ethical mind: - Joanne, a CEO, believes that retaining an ethical compass is vital to the success of her organization.

Given below is an incomplete schematic representation of the communication style of charismatic leaders. The schematic identifies three related aspects of the communication style of charismatic leaders. Complete the schematic by dragging and dropping the communication styles and methods to the most appropriate places. > The Communication Styles of Charismatic Leaders >> _____ >>> _____ >>> Using Metaphors and Analogies >> Use of Social Networking >> _____ - Leadership by Storytelling - Gearing Language to Suit Different Audiences - Leadership by Inspiration

> The Communication Styles of Charismatic Leaders >> Leadership by Inspiration >>> Gearing Language to Suit Different Audiences >>> Using Metaphors and Analogies >> Use of Social Networking >> Leadership by Storytelling

Ashley's first step after making direct observations at the Ultra Covers division was to inform the manufacturing group that if they could not reduce manufacturing costs by 10 percent within six months, she might shut down domestic manufacturing and outsource all manufacturing to China. What might have been a more effective first step? a. Make group members feel capable by slowly increasing the difficulty level of assignments b. Develop a personal brand c. Employ humor and sarcasm to nudge workers toward the desired goal d. Adopt a more aggressive stance on worker efficiency

a. Make group members feel capable by slowly increasing the difficulty level of assignments

In a meeting with the sales manager, Ken, Ashley told Ken that it was his job to find a way to increase sales, particularly if he wanted to keep his job. If you were Ashley's advisor, what will be your advice to her regarding this issue? a. Suggest that a positive, warm attitude may help in such situations while an in-your-face attitude may bring detractors. b. Suggest that she take more risks. c. Advise that she impose self-serving goals on constituents, and offer consideration and support to group members only when it facilitates her own goals. d. Suggest that she portray a self-promoting personality.

a. Suggest that a positive, warm attitude may help in such situations while an in-your-face attitude may bring detractors.

Christopher is a dynamic, adaptable, and consistent leader. He has the ability to gauge whether he is exerting the right amount of pressure on his team members while working on a project. He shows empathy toward others, and he is able to amicably resolve disputes arising within the organization. This shows that Christopher is: a. a resonant leader. b. over-confident. c. perceived as being an excessively autocratic person. d. driven by personalized power motives.

a. a resonant leader.

The air of confidence and dominance found in higher degrees in a charismatic leader could possibly turn into _____. a. narcissism b. inspiration c. cynicism d. humility

a. narcissism

In 2013, three battery-related fires erupted in Tesla cars. Musk aggressively responded to critics via his blog that gasoline fires were a greater potential danger than battery fires in an electric vehicle. Musk stood by Tesla cars' safety features and was ready to defend it in any public forum. This instance best exemplifies Musk's role as a _____ of the company. a. spokesperson b. motivator c. negotiator d. strategic planner

a. spokesperson

Ben, the Chairman of Pebble Inc., makes decisions regarding the promotion of senior company officials on his own without consulting the members of the board, assuming that other members would agree with him. Ben's decision-making strategy is attributed to which style of leadership? a. Democratic b. Autocratic c. Consultative d. Consensus

b. Autocratic

The CEO of Auto Pal asked Brittany how well she was proceeding with her strategic plan for the next year. Brittany gave a lackluster response to the CEO. She further added, "Maybe you could have one of those overpaid marketing specialists dream up a strategic plan that I could sign off on." If you were the CEO of Auto Pal, what advice would you give Brittany after receiving her response? a. Brittany should clarify that the CEO needs a sense of humor. b. Brittany should incorporate humility and authenticity in her responses. c. Brittany needs to acquire higher levels of extraversion. d. Brittany was right to respond bluntly and candidly instead of trying to sugar coat things.

b. Brittany should incorporate humility and authenticity in her responses.

Derek talks about the negative outcomes of smartphone usage. As an ethical CEO, what would your next step be after listening to Derek? a. Terminate Derek from the position of marketing manager. b. Examine what can be done by the company in getting people to use its products in a harmless manner. c. Assume that local governments and Internet service providers have more responsibility for minimizing accidents caused by smartphone users. d. Blame drivers using smartphones for accidents and deaths.

b. Examine what can be done by the company in getting people to use its products in a harmless manner.

When Frank tells his direct reports that the firm needs new contracts soon, Oliver, a project manager, asks Frank if he has other contacts in the private industry that the company could pursue. Instead of dismissing Oliver's question, what other task-related attitudes should Frank have displayed? a. Frank should have transferred Oliver to a different team, as Oliver was clearly an underperformer. b. Frank should have adapted to the situation and encouraged Oliver's ideas of pursuing contracts from private agencies. c. Frank should have pursued a democratic style of leadership and acted as a macro manager. d. Frank should have provided guidance on how to obtain contracts from government agencies that have smaller budgets.

b. Frank should have adapted to the situation and encouraged Oliver's ideas of pursuing contracts from private agencies. d. Frank should have provided guidance on how to obtain contracts from government agencies that have smaller budgets.

Which leader portrays a relationship-oriented attitude or behavior? a. Anna asks questions that make her team members stop and question what they are doing and why. b. Jennifer helps her team members achieve a sense of belonging and recognition in the company. c. Megan sets high targets for her team members in order to help them realize their true potential. d. Julianna maximizes efficiency by capitalizing on the strengths of individual team members.

b. Jennifer helps her team members achieve a sense of belonging and recognition in the company.

Based on feedback of being harsh to her team members, Ashley decided to prepare a video that would be distributed on the Ultra Cover intranet. A central part of her message was that about four billion people in the world use some type of portable phone or computer, and that only 3 percent of them are purchasing a cover for these devices. She concluded, "We have a potential market of about 3.9 billion people throughout the world who could use at least one Ultra Cover. We have just begun our journey to greatness." If you were Ashley's advisor, what would be your feedback to Ashley's video message initiative? a. Suggest that she should portray a self-promoting personality. b. Tell her that she has done well to put the message across to gain some positive opinion about her leadership. c. Advise her to impose self-serving goals on constituents, and offer consideration and support to group members only when it facilitates her own goals. d. Adopt a more aggressive stance on worker efficiency.

b. Tell her that she has done well to put the message across to gain some positive opinion about her leadership.

Tian is a creative product manager who is known for his tenacity. He is also an expert in his field who is capable of seeing the big picture. However, Tian is an introvert who often has difficulty "getting tough" with his team members. Despite his apparent shortcomings, Tian is considered an excellent leader. Which of the following limitations of the trait approach does Tian's story highlight? a. The trait approach emphasizes genetic ability over acquired talent and leadership skills. b. The trait approach prompts people to believe that effective leaders have a high standing on every leadership characteristic. c. The trait approach fails to indicate which trait is absolutely needed, or how much of a trait, characteristic, or motive is the right amount. d. The trait approach cannot distinguish characteristics of leaders from those of non-leaders.

b. The trait approach prompts people to believe that effective leaders have a high standing on every leadership characteristic.

Dana's profile on a job portal is designed in a manner that highlights strengths that are unique and differentiate her from competition. This is an example of ______. a. transformational leadership b. developing her personal brand c. leadership by storytelling d. charisma

b. developing her personal brand

Elon Musk rose to fame in 1999 when he founded X.com, an online payment company that eventually became PayPal. It was later sold to eBay for $1.5 billion in stock. He then invested this amount into three start-up companies. Musk, in this scenario, is involved in _____. a. negotiation b. strategic development c. integrating transparency d. team building

b. strategic development

Mason is the CEO of a leather export company. In a meeting with the company's workers, held the previous year, Mason promised to make improvements to the work environment. In a year's time, he had managed to deliver his promise. Mason is a leader with what kind of personality? a. tenacious b. trustworthy c. flexible d. both born and made

b. trustworthy

In response to Katie's report on new procurement software, Brittany replied, "Doesn't this great new software come from a company that employs a relative of yours? We are already using state-of-the-art software." Which of the following would be a better way of telling Katie that the present software is more efficient than the one she is suggesting? a. Make Katie understand the efficiency of the present software by using aggressive humor. b. Tell a creation-of-the-enterprise story to inject passion into Katie's work. c. Appreciate Katie's suggestion, and explain to her the efficiency of the current software. d. Be more proactive so that the need for suggesting new software doesn't arise.

c. Appreciate Katie's suggestion, and explain to her the efficiency of the current software.

Which of the following activities can be categorized as the role of a negotiator in the context of Mintzberg's leadership function of management? a. Providing team members with feedback concerning ineffective performance. b. Making oneself available to outsiders as a representative of the organization. c. Bargaining with superiors for funds, facilities, equipment, or other forms of support. d. Ensuring that team members are recognized for their accomplishments using letters of appreciation.

c. Bargaining with superiors for funds, facilities, equipment, or other forms of support.

Daniel, the chief marketing officer of Poseidon Inc., is working closely with his team to develop a series of marketing campaigns for the new car to be launched by his company. Daniel encourages his team to come up with creative suggestions and receives valuable inputs from them. However, he remains the final deciding authority. In this scenario, Daniel portrays which style of leadership? a. Democratic b. Servant c. Consultative d. Autocratic

c. Consultative

Brendon, the manager of a telemarketing team, asks his team members if they would consider a customer's inquiry about a product to be a sale. His evaluation of their responses as being ethical or unethical is likely to be based on which theory or principle? a. The deontological principle of reversibility b. An act of rationalization c. Intuition and common sense d. Utilitarian principles

c. Intuition and common sense

Jennifer and Oliver responded to Frank, saying, "It's not possible to squeeze a contract out of a government agency if they don't have money in the budget." Which measure would you adopt as a leader to address Jennifer's and Oliver's apprehensions? a. Set idealistic targets for them to achieve b. Provide a less structured work environment c. Satisfy their lower-level needs d. Lend a hand as a servant leader and look for other contract options

d. Lend a hand as a servant leader and look for other contract options

Raphael, the CEO of the company, talks about the benefits offered by smartphones and tablet computers and also other outcomes of the advent of technology. As an individual with an ethical mind, which statement would be a cause of concern for you? a. Millions of users can access information at any time through the use of smartphones. b. The company, as an industrial leader, should play a role in getting people to use its products in a harmless manner. c. Many car dealerships have laid off their instore sales reps because of the increase in Internet sales. d. People are smarter, happier, and more productive because of the use of smartphones.

c. Many car dealerships have laid off their instore sales reps because of the increase in Internet sales.

Lewis is an assistant researcher associated with the drug development department of a major pharmaceutical company. During a health impact examination, he finds that one of the company's products has a potential for inflicting long-term health complications. So, he decides to bring up this issue with his senior officials. Under which of the following types of followers can Lewis be classified? a. Diehards b. Isolates c. Participants d. Bystanders

c. Participants

Betty is the CEO of a pharmaceutical company. One of the products manufactured by her company had to be recalled following a health hazard evaluation by the FDA. Betty maintained her composure, and followed all the consequent legal procedures that the company had to face. She was certain that the company would be able to tackle this problem and emerge successful. Which of the following best exhibits Betty's characteristics? a. Creation-of-the-enterprise story b. Warmth and sense of humor c. Self-confidence d. Personalized power motive

c. Self-confidence

Robert, a manager, has to decide on promotions for his team members. Robert contemplates promoting one of his friends despite the team member's poor performance, but he decides against it because he feels it is unfair to his team. The question concerning the fairness of Robert's actions is based on which theory or principle? a. Universalist principle of disclosure b. Deontological principle of reversibility c. Principle of rationalization d. Deontological theory of justice

d. Deontological theory of justice

Allen is the CEO of a market research firm. The research firm is known for its culturally diverse work force. Taking into consideration the diversity factor, Allen decides to customize some of his company's policies to suit the cultural needs of the various communities and maintain harmonious relationships. Which of the following key variables of the basic framework model is illustrated in this scenario? a. Free riding b. Leader characteristics and behavior c. Conceptual information d. Internal and external environment

d. Internal and external environment

The manager of a small company decides to use the "facilitate" decision-making style to help his team make an important business decision. Which approach would be associated with the facilitate decision-making style? a. The manager engages the group in unstructured discussion to reach a decision, providing few guidelines or parameters so as to encourage creative problem solving. b. The manager meets individually with group members to gather their input and suggestions before making the decision. c. The manager gathers suggestions from group members in a meeting and then makes the decision, considering himself the final authority. d. The manager presents the problem to the group in a meeting and helps them work towards consensus.

d. The manager presents the problem to the group in a meeting and helps them work towards consensus.

The role of a figurehead typically includes: a. dealing with labor union strikes. b. inspiring people through such means as being charismatic, creating visions, telling interesting stories, and being highly ethical. c. bargaining with job candidates about starting compensation and benefits. d. making oneself available to outsiders as a representative of an organization.

d. making oneself available to outsiders as a representative of an organization.

Match the traits on the left with their examples on the right. • Flexibility • Drive • Authenticity • Trust • Assertiveness • Core self-evaluations • Adam, a professor, is clear about what he wants in assignments and communicates the same to his students. • Andrew is extremely passionate about his job as a scientist and persists with his efforts to achieve the desired objectives. • Boris is a person with a positive outlook and displays confidence in his abilities in several situations. • Frank has complete confidence in his friend Clive and never doubts Clive's intentions. • George was promoted as a senior engineer because of his ability to adapt to different work situations. • Susan is a genuine person and is honest about her intentions and values.

• Flexibility: George was promoted as a senior engineer because of his ability to adapt to different work situations. • Drive: Andrew is extremely passionate about his job as a scientist and persists with his efforts to achieve the desired objectives. • Authenticity: Susan is a genuine person and is honest about her intentions and values. • Trust: Frank has complete confidence in his friend Clive and never doubts Clive's intentions. • Assertiveness: Adam, a professor, is clear about what he wants in assignments and communicates the same to his students. • Core self-evaluations: Boris is a person with a positive outlook and displays confidence in his abilities in several situations.

Derek has recently been promoted to the position of Manager of Customer Relations. He is tasked with improving service provided by his department. Derek is aware that he has to rely on both his managerial skills and his leadership skills in his new role. Below are a set of tasks that Derek will perform as the branch manager. Classify them as either managerial tasks or leadership tasks by matching them to the category in which they belong. • Identifying innovative methods for service delivery • Assessing the performance of his team members • Introducing new processes to streamline training • Motivating workers to reach their individual goals • Planning the training schedules of the department • Ensuring that workers adhere to work timings • Leadership Task • Managerial Task

• Identifying innovative methods for service delivery: Leadership Task • Assessing the performance of his team members: Managerial Task • Introducing new processes to streamline training: Leadership Task • Motivating workers to reach their individual goals: Leadership Task • Planning the training schedules of the department: Managerial Task • Ensuring that workers adhere to work timings: Managerial Task

In the following table, match the terms on the left with their examples on the right. • Leadership effectiveness • Leadership • Substitutes for leadership • Emergent leaders • Daniel, one of the most talented and sincere engineers in his team, has his teammates looking up to him for support and advice. • Joseph, a restaurant owner, ensures that his employees offer prompt service and quality food to customers even during peak service hours. • The product development team of a company consists of highly trained and focused individuals requiring minimal supervision. • Theodore, the director of a prestigious bank, inspires his employees to be professional by being a thorough professional himself.

• Leadership effectiveness: Joseph, a restaurant owner, ensures that his employees offer prompt service and quality food to customers even during peak service hours. • Leadership: Theodore, the director of a prestigious bank, inspires his employees to be professional by being a thorough professional himself. • Substitutes for leadership: •The product development team of a company consists of highly trained and focused individuals requiring minimal supervision. • Emergent leaders: Daniel, one of the most talented and sincere engineers in his team, has his teammates looking up to him for support and advice.