HR Management FINAL Study
As described in your syllabus, we will conduct three peer evaluations in this course. What is the percentage of the points in the course that will come from the three evaluations, combined?
10%
During which time period was much of the civil rights legislation passed that still dictates how human resource management departments must operate with respect to legal treatment of employees? 2000 - 2020 1920 - 1940 1940 - 1960 1960 - 1980
1960 - 1980
The Equal Employment Opportunity Commission recognized sexual harassment as an unlawful form of sex-related discrimination in: 1975 1980 1990 1985
1980
According to the data presented below, which yield ratio best describes the relationship between offers and hires? Custodial Recruitment & Selection Outcomes Applicants: 90 Phone screenings: 26 Interviews: 9 Offers: 6 Drug screening: 3 Hires: 2
1:3
Your historic yield ratio when calculating the number of interviews conducted from your applicant pool for driver positions is 1:8. You then change the content of your position announcement to more accurately reflect your company's culture and change the placement of the announcement from Career Builder to LinkedIn Jobs. Which of the following yield ratios would be the best indicator that these changes resulted in more qualified candidates applying for your driver positions? 1:12 1:50 1:3 1:6
1:3
Which of the following most accurately represents the percentage of all EEOC complaints related to disability discrimination? 15 percent 20 percent 10 percent 25 percent
20 percent
What type of interview would be most helpful if you need to assess how candidates perform as members of a collaborative team?
A group interview
EEOC guidelines define quid pro quo sexual harassment as: A link between specific employment outcomes and an employee's granting of sexual favors Actions that are sexually oriented that decrease performance or create a hostile working environment for a reasonable person Terms of employment that differ significantly in compensation or other characteristics between male and female employees All of the other answers are correct.
A link between specific employment outcomes and an employee's granting of sexual favors
All of the following situations would make an employee eligible for leave under the Family and Medical Leave Act EXCEPT: The employee's own serious health condition Providing care for a parent with a serious health condition Adoption of a child A minor injury suffered on the job
A minor injury suffered on the job
At XYZ Fitness, successful candidates for personal trainers must first have a bachelor's degree in a related field and then they must pass a physical fitness test to move to the personal interview stage of the selection process. This is an example of what type of selection process?
A multiple hurdle model
Which of the following selection instruments would be most useful in predicting employee performance in your organization?
A personality test that has a -.69 validity coefficient with performance appraisal scores
A large, successful law firm hired an attorney with a fairly severe eyesight limitation. To allow the new attorney to do her work effectively, the firm spent $3,500 to purchase a computer monitor with a special screen. According to the Americans with Disabilities Act, this action by the law firm is known as what? A business necessity A reasonable accommodation An undue hardship A perfect solution
A reasonable accommodation
A legal provision that protects employees who report their employers' unlawful practices is known as what? An anti-retaliation law An equal employment opportunity law A protectionist law A whistleblower law
A whistleblower law
Which of the following most accurately represents the number of people employed by C3PO? About 700 About 800 About 1,000 About 900
About 900
The use of Human Resource Information Systems (HRIS) is most closely related to which human resource management function? Career planning Employee participation & communication Administrative responsibilities Employee health & safety
Administrative responsibilities
All of the following federal employment laws protect the rights of employees to be from discrimination in their compensation EXCEPT: Title 1 of the Americans with Disabilities Act of 1990 Title VII of the 1964 Civil Rights Act Age Discrimination in Employment Act of 1967 Affordable Care Act
Affordable Care Act
About which skills and abilities of candidates can you learn through behavioral interviewing? Conflict management skills All of the other answers are correct. Problem solving abilities Interpersonal communication skills
All of the other answers are correct.
In addition to those protections afforded by Title VII of the 1964 Civil Rights Act, Florida EEO statutes prohibit employment discrimination on the basis of: Marital status All of the other answers are correct. Pregnancy status Age
All of the other answers are correct.
Which of the following is a racial characteristic that is protected from being used as a basis for employment decisions under federal EEO laws? Hair texture Skin color Facial features All of the other answers are correct.
All of the other answers are correct.
What type of selection test measures candidates' current knowledge of a subject?
An achievement test
Which of the following selection instruments is most likely to have high predictive or criterion-related validity?
Application forms
Answering "Yes" to which of the following questions would indicate that a worker is probably an employee? Are the worker's services so important that they have become a necessary part of the business? Does the workers offer services to the general public? Does the worker work for more than one organization at one time? Does the worker have an investment in the equipment and facilities used to do the work?
Are the worker's services so important that they have become a necessary part of the business?
Which of the following selection activities typically has the highest predictive validity with respect to on-the-job performance?
Assessment centers
Which employment doctrine allows employees to quit employment at any time without cause and without providing a reason? At-will employment Equal employment opportunity Bona fide occupational qualification Right to work
At-will employment
Which employment doctrine allows employers to increase or reduce wages and alter benefits offered to workers without notice? Bona fide occupational qualification Equal employment opportunity Right to work At-will employment
At-will employment
All of the following are protected characteristics of employees under federal EEO laws and cannot be used as a basis for making employment decisions EXCEPT: Having dark skin Having a mental disability Being Asian-American Being under 40 years old
Being under 40 years old
Which of the following is an external factor that affects an organization's recruitment strategy?
Changes in local competitors' business strategies
According to Dr. Boyd in the TED talk you watched, the human brain changes in all of the following ways to support learning EXCEPT: Changes in the amount or concentration of chemicals passing between brain cells (neurons) Changes in the connections between brain cells (neurons) that change the brain structure Changes in the "excitability" or ease of activation of different areas of the brain Changes in the number of brain cells (neurons) that are present in the brain
Changes in the number of brain cells (neurons) that are present in the brain
Which of the following is a disadvantage of the observational method of conducting a job analysis?
Cognitive activity cannot be directly measured.
Which of the following recruitment methods is most likely to yield candidates who lack applied organizational experience but have formal training in the field and are knowledgeable about the latest industry trends?
College recruiting
Which of the following is an internal factor that affects an organization's recruitment strategy?
Company expansion plans
Which of the following is a method of assessing the reliability of your interview process?
Compare the ratings given to candidates by multiple interviewers
Jacob received only a mediocre score on an aptitude test, but the average of the scores of all other candidates was even lower. If Jacob receives high marks for the aptitude test in the selection process, this exemplifies which type of selection bias?
Contrast bias
All of the following are criteria on which you will evaluate your teammates in this course EXCEPT:
Creativity
Which step should be performed the LATEST in the job analysis process? Strategic decision making Training the job analyst Deciding the purpose of the job analysis Data collection
Data collection
Which of the following characteristics was the MOST RECENT to be protected against employment-related discrimination under federal law? Pregnancy status Disability status Race Age
Disability status
All of the following are provisions of the National Labor Relations Act EXCEPT: Employers cannot retaliate against workers engaged in protected activity, such as complaining about work conditions. Employers should provide workplaces that are free from foreseeable safety and health hazards. Employers should not make promises to employees in exchange for them not engaging in union activities. Employers should not make rules prohibiting employees from discussing wages and other conditions of employment.
Employers should provide workplaces that are free from foreseeable safety and health hazards.
Which of the following actions is most likely to improve the validity of a selection instrument?
Ensure that interview questions use common language so candidates understand what is being asked.
All of the following employment issues are addressed in the Fair Labor Standards Act EXCEPT: Equal pay across genders Minimum wage Overtime compensation Child labor
Equal pay across genders
According to Dr. Boyd in the TED talk you watched, which of the following is true of the human brain? The only changes in humans' brain after puberty are negative losses of brain cells. All of the other answers are correct. When you are at rest, you're brain is largely inactive. Every time you learn a new skill, your brain physiology changes.
Every time you learn a new skill, your brain physiology changes.
Which federal employment law codifies the rules to be used by organizations in determining whether their employees are "exempt" or "non-exempt"? National Labor Relations Act Fair Labor Standards Act Equal Employment Opportunity Act of 1991 Title VII of the 1964 Civil Rights Act
Fair Labor Standards Act
Which federal law is designed to provide employees temporary job security when faced with certain health-care related responsibilities that preclude them from working. Pregnancy Discrimination Act Affordable Care Act Fair Labor Standards Act Family and Medical Leave Act
Family and Medical Leave Act
All of the following are problems that need to be overcome to effectively conduct job analyses EXCEPT: Focusing on a specific purpose of the job analysis Lack of management support Biases of the job analyst Lack of employee cooperation
Focusing on a specific purpose of the job analysis
Which of the following is a typical benefit of recruiting employees from outside the organization?
Greater variety of ideas and perspectives introduced to the organization
A hiring manager tends to rate candidates highly in all areas of performance if their resumes are grammatically error-free. This exemplifies which type of selection bias?
Halo effect
You are conducting interviews with forklift driver candidates. Which of the following questions you ask in the interview would most likely be used as a basis for an illegal discrimination suit brought by an unsuccessful candidate?
I grew up in a small town like you, where our church was the social center of town. Was your experience like that?
Which employment law requires employers to verify that new hires are legally eligible to work in the United States?
Immigration Reform and Control Act
All of the following statements are true of human resource management EXCEPT: It resulted in responses to competitive pressures felt by organizations in the 1970s. It is concerned with the attainment of individual, group, and organizational goals. It is greatly affected by changes in an organization's external environment. In modern organizations, it is primarily an administrative function performed by entry-level staff..
In modern organizations, it is primarily an administrative function performed by entry-level staff..
According to your course preparation materials, which HRM function is defined as, "Maintaining and cultivating relationships with labor unions and other collectives, and their members"? Performance management Employee participation and communication Human resource planning Industrial relations
Industrial relations
All of the following functions of human resource management fall within the scope of "talent management"; the attraction, development, motivation, and retention of high-performing employees, EXCEPT: Industrial relations Recruitment & selection Function evaluation Rewards
Industrial relations
Which of the following is an advantage or hiring an internal candidate for a position?
It can improve the morale of the current employees.
As opposed to hiring external candidates, which of the following is an advantage of hiring internal candidates for open positions within your organization?
It reduces orientation costs.
All of the following are types of information collected during the job analysis process EXCEPT: Job context Job specifications Job content Job requirements
Job specifications
Which of the following statements most accurately describes the basic protection afforded by the Equal Pay Act of 1963? All employees under 40 years old performing substantially the same work in the same establishment must be paid equally. Male and female employees performing substantially the same work in the same establishment must be paid equally, unless they have different job titles. All employees over 40 years old performing substantially the same work in the same establishment must be paid equally. Male and female employees performing substantially the same work in the same establishment must be paid equally.
Male and female employees performing substantially the same work in the same establishment must be paid equally.
All of the following are protected characteristics under federal equal employment laws EXCEPT: Genetic information Military status Marital status Religious affiliation
Marital status
Which federal employment law makes it illegal for an employer to discriminate against an employee based on her or his union affiliation or activities? National Labor Relations Act Occupational Safety and Health Act Equal Employment Opportunity Act of 1991 Title VII of the 1964 Civil Rights Act
National Labor Relations Act
For which job analysis method would training of the job analyst be MOST important? Observational method Analyst training is not important for any job analysis methods. Interview method Questionnaire method
Observational method
According to the Fair Labor Standards Act, what is the rate of pay that must be paid to non-exempt employees for hours worked over 40 in a work week? Two times the regular rate The same as the regular rate One and one-half times the regular rate Two and one-half times the regular rate
One and one-half times the regular rate
Which of the following would most likely be an effect of low unemployment on organizations' recruitment strategies and activities?
Organizations may need to widen the variety of sources used for recruiting.
Which of the following companies is among C3PO's largest customers? Pier 1 Imports Home Depot Oriental Trading Company Walmart
Oriental Trading Company
According to the Affordable Care Act (ACA), employers with more than 50 full-time equivalent employees must either provide affordable health care to their employees or do what? All of the other answers are correct. Pay a financial penalty to the federal government Inform their employees of public health care options such as Medicaid
Pay a financial penalty to the federal government
Which challenge of conducting job analyses would most likely be even more problematic if jobs in your organization changed very frequently?
Performing job analyses is very time-consuming.
Which of the following items is most likely sold by C3PO? Pirate eye patches Magician wands Baseball caps Clown noses
Pirate eye patches
Using which recruitment source would be most likely to raise concerns of nepotism in an organization?
Referrals
Which of the following recruitment sources is most likely to yield applicants who are good fits with the organizational culture of your marketing firm?
Referrals from current employees
Which of the following types of job information would most likely be included in the job specification section?
Required certificates and licenses
An important HRM function is designing and administering employee rewards. Which of the following statements is most true of organizational rewards? Rewards must be entirely included in employees' wages. Rewards consist only of employees' wages and standardized health and leave benefits. Rewards can take many more forms than just financial. Job security and growth opportunities should not be considered types of employee rewards.
Rewards can take many more forms than just financial.
Which employment doctrine allows employees to benefit from the employment agreement bargained by the union that represents them without having to pay union dues or join the union? Reasonable accommodation At-will employment Equal employment opportunity Right to work
Right to work
According to the video, "The Selection Process", which step in the selection process is characterized by determining if candidates meet the minimum qualifications for performance of a job?
Screening
Which recruitment source makes it most easy for an organization trying to attract applicants to create a buzz about the organization, share stories of successful employees, and market an interesting organizational culture?
Social media
When assessing the criterion-related validity of a selection instrument, what is the typical criterion to which the participants' performance on the instrument is compared?
Some measure of individual job performance of the participants
According to your class preparation materials, all of the following are ways that current and future HR leaders can be most effective EXCEPT: Embrace technology and analytics to improve HR's performance with regard to most of its functions. Standardize the treatment of all employees to take advantage of consistency and economies of scale. Change mindsets to emphasize strategic, long-term planning rather than short-term administrative tasks. Spend time on the employer brand message by working with marketing staff, if necessary.
Standardize the treatment of all employees to take advantage of consistency and economies of scale.
Which job analysis method would be most helpful if you needed to collect a lot of information about many different jobs from many incumbents in a fairly short period of time?
Surveys
Which of the following is the best example of a behavioral interview question?
Tell me about a time tried to resolve a customer complaint and what you learned from that experience.
Which of the following contained the provisions that established the Equal Employment Opportunity Commission? Executive Order 11426 The 1964 Civil Rights Act The Fair Labor Standards Act The Equal Opportunity in Employment Act of 1991
The 1964 Civil Rights Act
If you observe a violation of the Occupational Safety and Health Act in your workplace, which agency of the federal government should you call to report it? The Internal Revenue Service The Equal Employment Opportunity Commission The Department of Labor The Wage and Hour Division
The Department of Labor
A selection process includes an assessment of candidates' work ethic, but those involved in administering the selection process have different ideas regarding exactly what will be used to measure this characteristic. This situation is most likely to adversely affect what characteristic of this selection system?
The reliability of the system
Which of the following laws prohibit discrimination based on race, color, religion, sex or national origin in any term, condition, or privilege of employment? Equal Pay Act Family and Medical Leave Act Americans with Disabilities Act Title VII of the 1964 Civil Rights Act
Title VII of the 1964 Civil Rights Act
What is the typical role of human resource managers in the selection process?
To define the steps in the process and guide hiring managers through them
All of the following are reasons why job analyses are conducted EXCEPT:
To determine whether jobs incorporate the organizational mission
The largest number of employees is employed by C3PO in which department? Customer Service Warehousing/Logistics Sales Manufacturing/Assembly
Warehousing/Logistics
Which of the following most accurately describes the conditions under which an agency (i.e. company or organization) can be held liable for an instance of illegal sexual harassment? When a management or high-ranking official illegally harasses an employee, but only if the agency knew about the harassment When any employee illegally harasses another employee, but only if the agency knew about the harassment When any employee illegally harasses another employee, even if the agency did not know about the harassment When a management or high-ranking official illegally harasses an employee, even if the agency did not know about the harassment.
When a management or high-ranking official illegally harasses an employee, even if the agency did not know about the harassment.
Your course preparation materials provide evidence that C3PO is experiencing all of the following problems EXCEPT: Poor quality raw materials coming from a supplier Some injuries occurring among warehouse forklift drivers Widespread sexism throughout the organization. Dissatisfaction with pay among some employees
Widespread sexism throughout the organization.
Which of the following statements is true of yield ratios when used to measure the effectiveness of an organization's recruitment and selection process?
Yield ratios are most informative when compared to similar ratios collected over time.
According to Dr. Boyd in the TED talk you watched, what is the most important factor in maintaining the neuroplasticity of your brain, or the ability of your brain to change and adapt? Your genetics Your behavior Your ethnic background Chemical or drug therapies
Your behavior
Your organization has 2 openings for social media marketing specialists. Which of the following circumstances would best support a decision to recruit internally for these positions?
Your specialists will need to work closely with your sales and production teams.
