HR Management Test 2

replacing conventional learning experiences

F-learning provide all the following EXCEPT

Developmental purposes

Self-appraisals are best for:

True

The Americans with Disabilities Act severely limits the types of medical inquiries and examinations that employers may use

False

The HR department rarely has the primary responsibility for overseeing and coordinating a firm's performance management system.

Simulation Method

The method of training used to train personnel to operate aircraft, spacecraft, and other highly technical and expensive equipment.

eliminating the need for interviews

The purposes served by application forms include all of the following EXCEPT:

Refer to a short term performance orientation vs. a longer term skill development, respectively.

The terms "training" and "development":

tell-and-sell, tell-and-listen, and problem-solving

The three basic types of formats for providing feedback during a performance evaluation meeting or feedback session are:

True

The two preconditions for learning are employee readiness and motivation

True

Visual learners absorb information through pictures, diagrams, and demonstrations.

-lonely -different job locations -increased tension in marriage and family -childcare -# of hours a person works, overtime, irregular shift work.

What are common difficulties faced by dual-career couples?

Develop organization goals and metrics

What is the first step in the management by objective(MBO) process?

Submission of Resume

What is usually the first step in the selection process?

Forced distribution method

Which method of performance appraisal requires managers to place a certain percentage of employees into various performance categories?

High school and college attendance with dates

Which of the following is inappropriate on an application form?

Why did you leave your last job?

Which of the following questions is appropriate?

Ethics training became more prevalent following the high profile corporate scandals like enron. There has also been increased funding in agencies that investigate wrong doings by employers.

Why is ethics training becoming more prevalent in companies?

Video

___ interviews are attractive because of their convenience and low cost and they make is easier to interview people in different geographic areas.

Internal labor markets

_____ ar elabor markets in which workers are hired into entry level jobs and higher level jobs are filled within

Passive job seekers

_____ are people who are not looking for jobs but could be persuaded to take new ones given the right opportunity.

True

A key advantage of accepting applications online is that companies can recruit candidates and fill their job openings much faster.

Coaching

A manager who provides a continuing flow of instructions, comments, and suggestions to the subordinate is engaging in what type of on-the-job training?

leniency or strictness error

A performance rating error in which the rater tends to give employees either extremely high or extremely low ratings is referred to as a

True

A plateau is a natural phenomenon, and learners usually experience a spontaneous recovery later.

Internship program

A program that offers students an opportunity to learn the job and gain hands-on experience while they are still in college is known as a:

True

A realistic job preview informs applicants about all aspects of the job, including both its desirable and its undesirable facets.

True

A recency error is an error in which the appraisal is based largely upon the employee's most recent behavior as opposed to their behavior throughout the entire appraisal period.

True

Advertisements can achieve selectivity in attracting applicants.

True

An error of central tendency is a performance rating error in which all employees are more or less rated as average.

Situational interview

An interview in which an applicant is given a hypothetical incident and is asked how he or she would respond to it is a:

-Nondirective: Applicant freedom to discuss, interviewer refrains from influencing course of discussion. -Structured: Standardized Q/A. -Situational: Applicant given hypthetical scenario and asked to evaluate/assess. -Behavioral Description: Applicant asked questions about what they did in a past situation.

Compare and contrast the following four interview approaches

True

Educational institutions typically are a source of young applicants with formal training but relatively little full-time work.

True

Effective trainers are often enthusiastic, humorous, have interest in the training itself, and demonstrate knowledge of the subject.

Mentors

Executives who coach, advise, and encourage individuals of a lesser rank are referred to as:

False

If employees consistently achieve their productivity objectives, it might be a signal that training is needed.

The employee's supervisor

In most instances, who is in the best position to perform the function of evaluating an employee's performance?

True

Interviewers should steer clear of issues such as age, race, marital status, and sexual orientation.

True

Job sharing, flextime, extended leave, and alternative career paths are ways to accommodate family needs.

1. Submission of resume 2. Completion of application 3. Interviews 4. Reference and background checks 5. Pre-employment tests 6. Medical exams/ drug tests 7. Hiring decision

List the steps in the hiring process

True

Managers used to constantly engage in a dialogue with their subordinates.

Lower cost labor is plentiful there and unions are less prevalent.

Many manufacturers have relocated to the south because

False

Most American clothing makers have outsourced or off shored work because the quality of the items produced is much greater when manufactured outside the United States.

True

Most interviews take place in person

True

Role-playing consists of playing the roles of others, often a supervisor and a subordinate who are facing a particular problem.

True

Often, applicants respond to an advertisement even if they don't meet the job requirements.

True

On application forms, questions about arrests are not permissable.

True

Performance management programs can be used for many purposes, including promotions, transfers, layoffs, and pay decisions

plateaus

Periods in learning situations when progress does not occur because of either reduced motivation or ineffective methods of task performance are called: