HR Quizzes
FTE is a budget number based on 2080 hours worked per year. If you had 2,000 RN FTEs at an hourly rate of $40, what would you need to budget to pay their wages on an annual basis? a. $16,640,000 b. $83,200 c. $80,000 d. $160,640
$16,640,000
Onboarding is typically the last step in the employment process. It refers to a. Acculturation of new hires b. Orientation c. Employment processing d. Hiring for diversity
Acculturation of new hires
A human resource department role in the hiring process is a. Screen applicants b. Do general orientation c. Offer a wage d. All of the above
All of the above
A predictive method for making a good hire is a. Use a CBI b. Review previous work experience c. Determine organizational "fit" d. All of the above
All of the above
As covered in class, a method for doing job analysis is a. Ask an expert b. Use an internet source c. Observation d. All of the above
All of the above
Given the current and projected labor shortages in HCOs, it is becoming more important to understand the monetary value of healthcare provider jobs. although there are many ways to do this, which of the following methods for determining this monetary value is most practical at this point in time? a. use an internal point counting system b. use labor market data c. do a cost/benefit analysis d. ask yes how much they want to earn
B. Use labor market data?
a BFOQ is a. bona fide occupational quality b. bona fide occupational qualification c. bona fiduciary occupational quality d. bona fide outcome quality
Bona Fide Occupational Qualification
As covered in class, a measure of "good hire" is a. Someone who successfully completes their probationary period b. Is legal c. Someone who does not violate any employment laws d. Both a and b
Both a & b
As a line manager, you have three finalists for a job opening. Which of the following are predictive methods that can be used to help you make a decision about who to hire? a. Using a competency based interview b. Hiring the finalist who has interests similar to you c. Using a measure of cognitive ability like GPA d. Both a and c
Both a & c
1. Job Design should be done before job analysis a. True b. False
False
A competency-based interview is the same as a behavioral interview a. True b. False
False
As covered in class, the longer a union organizing campaign takes, the more likely the union will win an election. True/False
False
Employers are permitted to put ees on FMLA True/False
False
General orientation of new hires is NOT a joint commission requirement. a. True b. False
False
In HCOs any group of ees can form a labor union. True/False
False
In most cases, employers do not have to offer Mandatory Benefits True/False
False
Job design is a joint commission requirement a. True b. False
False
Job enlargement and job enrichment are essentially the same thing. a. True b. False
False
Labor Relations and Preventive Labor Relations refer to the same thing
False
The Drug Free Workplace Act requires all HCOs to certify that they have a drug free workplace True/False
False
From a HRM point of view FTE means a. a full time equivalent b. full time experience c. formally trained employee d. full time earner
Full Time Equivalent
A joint commission requirement in the employment area is a. Have competency-based job descriptions b. Do group interviews c. Pay based on experience d. Do CBI interviews
Have competency-based job descriptions
If a job requirement was managing teams, what is an example of a competency-based skill question about this? a. Are you a team player b. How would you improve team effectiveness? c. Are teams important in HCOs? d. None of the above
How would you improve team effectiveness?
A line manager role in the employment function is a. Offer a salary b. Offer benefits c. Interview applicants d. Do background checks
Interview Applicants
The "change-forward" approach to job analysis means that a. Jobs should be changed regularly b. Job analysis should anticipate future needs c. Job should regularly be eliminated d. None of the above
Job analysis should anticipate future needs
If you are interviewing a job applicant, what is the best rule to follow to keep your questions legal? a. Only ask questions that are approved by your boss b. Focus on the applicant's outside of work interests c. Only ask questions that are job related d. Only ask questions that you as the interviewer are interested in
Only ask questions that are job related
A trend in employee recruiting according to the student presentation is a. Having HR do it b. Having ees do their own recruiting c. Having line managers do it d. Promote internally
Promote internally
Which of the following is primarily responsible for job analysis? a. Supervisors b. Labor unions c. Job applicants d. Internal revenue service
Supervisors
Essential job functions mast be clearly identified because of what legal requirement? a. The ADA b. The joint commission c. EEO d. OSHA
The ADA
What unique aspect of the healthcare industry made HRM increasingly important? a. The growth of employment law b. The joint commission c. Growth of HR professionalism d. The affordable care act
The Joint Commission
A competency model for job analysis involves determining the skills, knowledge, and attitude needed to do a job a. True b. False
True
According to the Department of Labor, nurses can be exempt or nonexempt employees. True/False
True
BARS as a performance rating scale is closer to the JC requirement for competency based evaluations than using MBO True/False
True
BFOQs are becoming less and less legally supported a. True b. False
True
Disparate Impact is measured by employment trend data. True/False
True
It is legal to discriminate in hiring based on a BFOQ a. True b. False
True
Quality-focused pay for performance is based on team effort and since healthcare delivery is usually a team effort is a much better approach to variable pay than individual merit pay. True/False
True
The most effective method for facilitating transfer of training is what the manager does before her staff attend a training event. True/False
True
Which of the following is a trend in ee onboarding according to the student presentation on this topic? a. Allow the new hire to plan onboarding b. Virtual onboarding may stay c. Fewer ers are doing onboarding d. Hiring a consultant
Virtual onboarding may stay
According to the textbook, developing a recruitment plan is becoming increasingly important for HCOs. This plan should start with a. Salary surveys b. Competitive benefits c. Well done job descriptions d. Employee retention strategies
Well done job descriptions
If managing budgets is part of a job, what is an example of a related competency-based skill question you could ask an applicant? a. Do you like managing budgets? b. What is your experience managing budgets? c. Who taught you how to manage budgets? d. What would you do if your department was over budget?
What would you do if your department was over budget?
Job analysis is the first step for a. Interviewing applicants b. Doing performance evaluations c. Writing a job description d. Doing training
Writing a job description
Having a rational approach to any compensation program is an important goal. Part of a rational approach is having an objective method for determining what a job is worth. Which of the following is the first step in determining what a position is worth? a. accurate job analysis b. accurate job description c. doing a market survey d. establishing performance goals
a. accurate job analysis
if you want to avoid performance evaluation rating errors you might a. be aware of your tendencies b. ask your ees to evaluate themselves c. ask ees to evaluate you d. use a focal point evaluation schedule
a. be aware of your tendencies
the ADEA has implications for which of the following HRM functions? a. employee relations b. compensation c. benefits d. all of the above
a. employee relations
According to the student presentation on "deciding how much to pay employees", which of the following was presented as a trend? a. increase in pay due to inflation b. more management involvement in telling employees how much they will make c. bi weekly pay d. direct deposit
a. increase in pay due to inflation
EE retirement plans are generally classified as defined benefit or defined contribution. defined benefit retirement plans are becoming less popular but are still in use. a defined benefit retirement plan a. is formula driven b. requires employee contributions c. matched employee contribution d. is normally portable
a. is formula driven
A point system is used to determine a. job pay grade assignment b. job title c. market value of a job d. none of the above
a. job pay grade assignment
Using critical incidents to manage performance can be useful because a. they provide coaching opportunities b. they required by EEO c. they are easy to use d. they are a joint commission requirement
a. they provide coaching opportunities
According to the learning pyramid of the following choices, the least effective method for influencing learner retention of training content is a. using audio/visual material b. demonstration c. teaching others d. group discussion
a. using audio/visual material
Which of the following is a direct compensation law? a. ERISA b. EPA c. OSHA d. HIPAA
b. EPA
As covered in class, how would management know that a union organizing attempt is going on in their HCO? a. ees are taking more breaks b. ees are gathered in small groups in the parking lot at change of shift c. ees are working harder d. all of the above
b. ees are gathered in small groups in the parking lot at change of shift
Employment-at-will means a. ees can be fired at any time for any reason b. ees can be fired at any time as long as laws are not violated c. that there is an implied contract between ers and ees d. none of the above
b. ees can be fired at any time as long as laws are not violated
The two "paths" for establishing effective employee relations are relational/legal. As covered in class they are correlated in which of the following ways? a. the better ee relationships are the more legal problems HCOs have b. the better ee relationships are the fewer legal problems HCOs have c. the worse ee relationships are the fewer legal problems HCOs have d. none of the above
b. the better ee relationships are the fewer legal problems HCOs have
A unique aspect of labor relations in healthcare organization is a. unions are not legally permitted b. the number of bargaining units permitted c. MDs are not permitted to be in unions d. nothing is unique
b. the number of bargaining units permitted
When the NLRA was first passed not-for-profit hospitals could have how many legal bargaining units a. 8 b. 3 c. 0 d. 6
c. 0
Your HCO has 1500. 850 vote in a union election. What is the minimal number needed to defeat the union in an election? a. 425 b. 751 c. 426 d. not enough nurses voted so a new election would be scheduled!
c. 426
Regulations regarding pre existing condition health insurance coverage are included in which of the following a. ERISA b. WC c. HIPAA d. COBRA
c. HIPAA
Per the student presentation on "Pros and Cons of Using Individual Merit Pay to Manage EE Performance" which of the following is a trend? a. Increased use of merit pay in HCOs b. Increased learning by all staff because of merit pay c. Use of merit-based incentive payment systems d. HCOs moving away from market based pay systems
c. Use of merit-based incentive payment systems
TIPS in an union organizing campaign refers to a. threats, interrogate, promise, spy b. actions that management can't take c. a and b d. none of the above
c. a and b
As covered in class advocating for your ees can be done by doing the following a. encouraging them to join a union b. giving them higher pay raises than other ees in your HCO c. challenging what seem to be organizational discriminatory practices d. becoming their friend
c. challenging what seem to be organizational discriminatory practices
According to the student presentation on "trends in managing a multi-generational workforce" a trend is a. it is the best to treat everyone the same b. generational differences are greater than ever c. clarify and reiterate expectations d. boomers do not like progressive discipline
c. clarify and reiterate expectations
As covered in class, needs assessment is defined as a. determining the training that an organization needs b. designing the training delivery methods c. determining if there is a competency gap in the learner eg. K,S, A. d. design evaluation methods
c. determining if there is a competency gap in the learner eg. K,S, A.
The CEO of a HCO would be most interested in what outcome from ee training? a. did ees like the training b. did ees learn something c. did the training have a positive impact on HCO goals d. did ees use the training on the job
c. did the training have a positive impact on HCO goals
Some organizations believe that total compensation is important to communicate to ees. They can do this by communicating total compensation to job applicants, to staff as part of regular pay advice, or using other means. Total compensation refers to a. how much you get paid b. base pay plus bonuses c. direct pay plus the value of er sponsored benefits d. merit increases
c. direct pay plus the value of er sponsored benefits
Per the student presentation on controlling benefit costs, which of the following is a trend? a. outsource claims management b. offer fewer benefits choices to ees c. do more education of ees on benefit plans d. do more cost sharing of benefits with ees
c. do more education of ees on benefit plans
A "right to work state" means a. employers do not have to recognize unions b. employers can have employment at will c. employees do not have to join a union if one exists for their job title where they work d. employees have the right to refuse certain work assignments
c. employees do not have to join a union if one exists for their job title where they work
Another practice that helps an organization have a fair and objective compensation program is maintaining internal pay equity. But essentially internal pay equity means that a. everyone should be paid about the same b. everyone doing the same job should be paid about the same. c. everyone doing the same job with the same experience should be paid about the same d. none of the above
c. everyone doing the same job with the same experience should be paid about the same
If you suspect that one of your employees is impaired, which of the following would you do first as a legal and ethical employee relations process? a. fire them b. suspend them without pay c. give them due process d. none of the above
c. give them due process
A job position can be either exempt or nonexempt and organizations have both kinds of positions. A nonexempt position a. is not required to be paid overtime b. is not found in healthcare organizations c. is required to be paid overtime if earned d. is defined by hours worked
c. is required to be paid overtime is earned
Market pricing for a job is based on a. cost of living b. minimum wage c. labor economics (supply and demand) d. pay for performance
c. labor economics (supply and demand)
A behavioral anchored rating scale focuses on employee a. competence b. employee skills c. observable performance d. employee tasks
c. observable performance
Eligible ees can enroll in COBRA medical insurance continuation for 18 months to as much as 36 months. What determines this eligibility time period. a. number of dependents b. how long they were employed c. qualifying conditions d. the kind of health plan they want eg HMO, PPO, POS
c. qualifying conditions
You are training your ees. As covered in class, which of the following is most predictive of sustainable learning? a. provide refreshments b. use technology c. the ADDIE model d. a and c
c. the ADDIE model
Per the "checklist for managing ee benefits" it is important to identify what benefits to offer. One criteria for deciding benefits to offer is "history". This refers to: a. the history of mandatory benefits in the US b. the history of voluntary benefits in the US c. the history of benefits offered and usage patterns indoor HCO d. benefits offered by your competitors
c. the history of benefits offered and usage patterns indoor HCO
As covered in class, how many proven unfair labor practice charges filed by a union against management during a union organizing campaign would be needed for a judge to find that a union would be declared a winner without an election? a. it depends on the size of the organization b. 10 c. there is no predetermined number d. 5
c. there is no predetermined number
Based on a 1990 Supreme Court decision the current maximum number of bargaining units legally permitted in HCOs is a. 3 b. 11 c. 0 d. 8
d. 8
The JC considers which of the following to be a "competence" a. knowledge b. Skill c. Affect d. All of the above
d. All of the above
There are several government agencies that govern pay practices. In Texas, there is the Texas Workforce Commission. But at the federal level, which government agency administers the EPA? a. ERISA b. OSHA c. Department of Labor d. EEOC
d. EEOC
Which of the following is the most comprehensive ee benefits law? a. FMLA b. WC c. FLSA d. ERISA
d. ERISA
According to the "Training Checklist" presented in class, the first question to consider when planning training is: a. have I done a needs assessment? b. have I written well crafted learning objectives? c. have I outlined an appropriate design? d. Is the topic focused?
d. Is the topic focused?
HCOs must decide what general approach they want to have for paying ees. this general approach is called design. which of the following is an example compensation design? a. market based pay b. variable pay c. how often we pay d. a and b
d. a and b
A joint commission training requirement for employees is a. quality improvement skills b. general orientation for new hires c. patient confidentiality d. all of the above
d. all of the above
A line manager role in employee relations is a. be aware of relevant employment laws b. communicate HR policies to employees c. know how to establish a constructive work environment d. all of the above
d. all of the above
An impaired provider is a practitioner who cannot perform professional duties because of a. deterioration through aging b. loss of motor skill c. excessive use of drugs d. all of the above
d. all of the above
As covered in class, a line manager role in performance management is a. being aware of your organization's goals for performance management b. hire the right ees c. do the technical stuff d. all of the above
d. all of the above
As covered in class, one method for staying union free is a. have competitive pay benefits b. pay attention c. establish a form of shared governance d. all of the above
d. all of the above
The ADA has implications for which of the following HRM functions a. employment b. benefits c. compensation d. all of the above
d. all of the above
Which of the following is a joint commission requirement for performance management? a. competency based descriptions b. following human resource policies c. implementing employment laws d. all of the above
d. all the above?
In a few states, Texas being one of these, ers can go "bare" (not enroll in their state's plan) with respect to workers' compensation insurance. This means: a. these ers do not have to offer workers' compensation insurance b. these ers risk being sued for ee work related injuries c. these ers are required to have another form of workers' compensation insurance d. b and c
d. b and c
a HCO has a self insured ee health plan. The HCO should have Stop Loss insurance because: a. it prevents ees from being covered for claims that exceed what is budgeted for b. it covers ee claims that exceed what is budgeted for c. it reduces the financial risk of managing ee health insurance d. b and c
d. b and c
value-based payments are a form of a. market based pay b. pay for performance c. variable pay d. b and c
d. b and c
Human resource departments and TPAs normally have the most significant role in managing ee benefits. However as a manager, you have many roles related to ee benefits. A role of line managers in mandatory benefits is a. approve the use of PTO b. approve the use of education assistance benefits c. refer the ee to the employee assistance program d. help investigate work related injuries
d. help investigate work related injuries
According to the student presentation, a trend in direct compensation is a. put everyone on salary b. put everyone on a wage c. let employees decide if they want to be on a wage d. incentives
d. incentives
per the student presentation, which of the following is an ee benefit trend? a. increased emphasis on disability plans due to COVID b. emphasis on pension plans c. increased focus on life insurance plans d. emphasis on mental health services
d. mental health services
Giving one of your ees a good performance rating because they are like you is an example of a. halo effect b. personal bias c. contrast effect d. none of the above
d. none of the above
The rising cost of ee benefits is a concern for management in any organization. Many attempts have been made to slow this rising cost. If you had to slow the growth of ee benefit costs, which of the following benefit categories should you focus on? a. mandatory benefits b. paid rest periods c. life insurance d. payment for time not worked
d. payment for time not worked
According to the student presentation, which of the following are generational differences in ee relations? a. for Gen Z communication is done through letters b. for baby boomers, communication is done via emails c. for millennials, communication is done via snapchat d. the shift between industrial and digital ways of thinking
d. the shift between industrial and digital ways of thinking
Of the three tests used determine if a job is exempt, which of the following is most important? a. job duties b. salary basis c. salary level d. they are equally important
d. they are equally important