HR

Which of the following major dimensions of HRM practices involves training employees to have the skills needed to perform their jobs?

Acquiring and preparing human resources

Which of the following is the biggest downside for large online job sites?

Because of the sheer size of the website, there is a lack of differentiation between candidates listed on the site.

How does employees' use of mobile devices offer an advantage to companies?

Employees have access to work information at any time or location.

Which of the following statements is true of disparate treatment and disparate impact?

For there to be discrimination under disparate treatment, there has to be intentional discrimination.

Which if the following is true about the product line administrative services and transactions?

It deals with functions such as compensation, hiring, and staffing.

Which of the following is the definition of a leading indicator?

It is an objective measure that accurately predicts future labor demand.

A company competing through sustainability is likely to

Provide high-quality products and services

External analysis and internal analysis combined constitute the ______ analysis.

SWOT

Which of the following is an example of an intrinsic reward?

The U.S. Army appealing to the patriotism in people to get more new recruits

Which of the following represents the recent generic structure of HRM function?

The VP of HRM reporting to the VP of finance and administration

Which of the following laws states that it is illegal for an employer to refuse to hire an individual or otherwise discriminate against this individual with respect to compensation, terms, conditions, or privileges of employment because of such individual's race, color, religion, sex, or national origin?

Title VII of the Civil Rights Act of 1964

Jake, the CEO of a company, appraises his managers based on how well they empower their employees. Which of the following managers is Jake likely to rate the highest in this regard?

Zara, who assigns responsibility to her subordinates and intervenes only when there is a need.

Total Quality management is

a companywide effort to continuously improve the ways people, machines, and systems accomplish work

Which of the following is the lowest level of integration between the human resource management function and the strategic management function?

administrative linkage

Which of the following HRM activities adds the lowest strategic value to a firm?

benefit administation

When an HR professional is evaluated on how well he understands organizational metrics and their relationship to business success, he is being evaluated on his competency in

business acuem

Strategies emphasizing market share or operating costs are considered ________ strategies.

concentration

Distribution channels are an example of ______ capital.

customer

________ are problem-solving systems, which usually include a "what if" feature that allows users to see how outcomes change when assumptions or data change.

decision support sytem

A job _____ includes a list of the tasks, duties, and responsibilities that a job entails.

description

In a ________ case, intent is irrelevant.

disparate discrimnation

Which of the following is a strategy made up of retrenchment and liquidation?

divestment

During the strategic implementation stage of the strategic management process, an organization

ensure that it has skilled employees in place

Which competency is an HR professional said to have if he is able to act personally and professionally with integrity and accountability?

ethical practice

The final step in the planning process is to

evaluate results

When a corporate organization competes through globalization, as opposed to technology, it is likely to put most of its efforts into

expansion into foreign market

Divisional structures are more appropriate than functional structures when

flexible responsivness is required

Due to a series of resignations from the organization, Zylon Inc., a large software firm, is facing an acute labor shortage. During which of the following human resource planning steps would the firm contemplate several options to address the labor issue?

goal setting and strategic planning

Micah has a swimsuit model calendar hanging in his cubicle and often comments to a female employee that he would like to see her in a swimsuit. This is an example of which form of sexual harassment?

hostile work enviromeny

The ________ approach attempts to place a dollar value on human resources as if they were physical resources

human resource accounting

The final stage in work-flow analysis is to identify the work ________ in the development of the work unit's product.

input

Which of the following linkages has its human resource management functions built right into the strategy formulation and implementation processes?

integrative linkage

Che was being recruited by a competitor due to her success at her current company in getting several new patents. This is an example of ________ capital.

intellectual

QUIZ 2: HRM STRATEGIC HR MGMT Strategies focusing on market development, product development, innovation, or joint ventures make up the ________ strategy of an organization.

internal growth

A company where employees are in a constant state of assimilating knowledge through monitoring the environment, making decisions, and flexibly restructuring the company to compete in that environment is known as ________ organization.

learning

A ________ workforce describes the former workers to whom a firm still owes financial obligations.

legacy

Diagnosing problems and evaluating results are part of the ________ competence required by HR professionals.

management of change processses

Which of the following dimensions of HRM practices involves ensuring that HRM practices comply with federal, state, and local laws?

managing the HR environment

The perceptual-motor approach to job design focuses on

mental capabilities and limitations

Which of the following is a disability under the Americans with Disabilities Act?

obesity

The training and development function of an HR department includes:

oreintation

Holly was hired recently by her firm to provide coaching to a work unit that is underperforming. This is part of the ________ function of HR.

performance mngt

Which of the following HRM practices involves employees receiving feedback?

performance mngt

Up-to-date knowledge on new selection techniques, performance appraisal methods, training programs, and incentive plans is part of the ________ competence required by HR professionals.

personal - technical knowledge

Each of the following is a relatively fast method to reduce an expected labor surplus EXCEPT

reataining

A review of critical work processes and redesign to make them more efficient and able to deliver higher quality are called

reengineer

Which legislation mandates affirmative action in the employment of individuals with disabilities

rehibilitation act

________ systems provide employees with an equitable return for their investment of skills and effort.

reward

Jemma reviews job applicants and screens their applications into thee piles: highly qualified, qualified, and not qualified. She then lets the hiring manager see those who are highly qualified and qualified. This is part of

selection

The process by which a firm attempts to identify job applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the firm achieve its goals is known as _______.

selection

The generic structure of HRM functions is likely to result in

service centers focusing on efficient delivery of basic services across units.

When BP Oil provided funds to clean up the oil spill in the Gulf of Mexico, they were recognizing the importance of

social responsibility

Which of the following arguments emphasizes that reactions should be faster and cost less?

system flexibility arugement

Divisional structures tend to be more flexible and innovative because of

their work flow focus

Which of the following meet the needs of both the line managers and the employees by giving employees opportunities to ensure that they increase their human capital, thus providing increased value to the company?

training and development