HRD 245 - Mid Term

Which of the following statements is accurate concerning active listening?

Active listeners do not disrupt the sender's message and will try to put the sender's message into their own words and scan the sender for various nonverbal signals.

Which of the following are reasons followers need to have a high level of technical competence?

All of these are accurate reasons.

During the first two weeks new leaders will want to have one-on-one meetings with their direct reports. Which of the following is a topic that should be discussed in that meeting?

All of these are topics that should be discussed in that meeting

Which of the following statements concerning GAPS analysis is accurate?

All of these statements are accurate.

Leaders and followers who possess higher levels of this type of intelligence tend to be quick learners and have the ability to make accurate deductions, assumptions and inferences with relatively unfamiliar information.

Analytic

According to the text, leadership is often more associated with

Change

Followers are more likely to use _____ power to change their leader's behavior if they have a relatively high amount of referent power with their fellow co-workers.

Coercive Power

The ability to control others through the fear of punishment or the loss of valued outcomes is

Coercive Power

Leaders who pull people together on the basis of shared beliefs and a common sense of organizational purpose and belonging

Compelling Vison

Which of the following is occurring when agents ask targets to participate in planning an activity?

Consultation

Mastering _____ can be thought of as learning how to learn.

Double loop learning

Being a leader is either in one's genes or not. Which of the following statement is true?

Each person can make the most of leadership opportunities he or she faces.

Which of the following statements is true?

Effective leaders intuitively realize they need more than legitimate power to be successful.

The key to developing one's leadership ability is making the most of

Experience

_____ power is a function of the amount of knowledge one possesses relative to the rest of the members of a group.

Expert

"Meet your entire team" is an activity that should take place within the first two weeks according to the new leader onboarding roadmap.

False

A leader is in the best position to use "hard" influence tactics such as legitimizing and pressure tactics after developing a strong base of referent power.

False

A leader may be given more latitude as a newcomer than as someone who is widely respected for a history of accomplishment.

False

A situation in which one's expectations help determine the predicted outcome is an "attribution".

False

According to the Leadership Grid, 1,1 leaders are the most successful in the workplace.

False

All behavior is under conscious control.

False

Leaders usually can exert more power during periods of relative calm than during a crisis.

False

Leaders with legitimate power has the widest array of influence tactics available to them.

False

New leaders should minimize their personal interactions with direct reports for the first two months on the job.

False

Smart but inexperienced leaders were more effective in stressful situations than less intelligent, experienced leaders.

False

The term "personality" reflects a simple description of the person in the eyes of others.

False

Values play a very small role in conflict between groups.

False

Behaviors concerned with motivating subordinates to accomplish the task at hand are called:

Goal Emphasis

When a minister makes an impassioned plea to members of his congregation about the good works which could be accomplished if a proposed addition to the church were built, he is

Inspirational Appeal

According to the text, which of the following statements is true?

Leadership and management have some unique functions with an area of overlap.

There is a strong tendency for people to resort to _____ whenever they have an advantage in clout if other tactics fail to get results.

Legit Tactics

Often leaders will need to find ways to resolve a problem if bureaucratic rules are invoked by followers. If this is the case, then the followers will have successfully used _____ power to influence their leader.

Legitamate

Policemen giving tickets for speeding is an example of

Legitimate Power

One way to maximize the attendance and benefits of a meeting is to

Make it Convenient

"I remain calm in pressure situations." This behavioral aspect corresponds to which OCEAN personality dimension?

Neuroticism

A judge who gives a convicted prisoner a suspended sentence but tells him to consider the suspension a "sword hanging over your head" if he breaks the law again is using

Pressure Tactics

A politician's advisor explains how demographic changes in the politician's district make it important for the politician to spend relatively more time in the district seeing constituents than she has needed to in the recent past. This is an example of

Rational Persuasion

A leader who has developed close interpersonal relationships with followers generally uses his or her _____ power to influence them.

Referent

Research findings by French and Raven generally indicates that leaders who relied primarily on _____ and _____ power had subordinates who were more motivated and satisfied, were absent less and performed better.

Referent, Expert

The tendency to make external attributions for one's own failures, yet make internal attributions for one's successes is called

Self-serving bias

Which of the following statements is true concerning analytic intelligence?

Some research suggests that if the differences in analytic intelligence between leader and followers are too great, a leader's intelligence can become an impediment.

Leadership programs for senior executives and CEOs tend to focus on

Strategic Planning

_______ is defined as the process by which we perceive and respond to situations that challenge us.

Stress

What is the reason behind the usage of the phrase "desirable opportunities" in one of the definitions of leadership?

To distinguish between leadership and management.

A socialized need for power is a more mature, self-sacrificing form than a personalized need for power.

True

Analytic intelligence is general problem-solving ability and can be assessed using standardized mental abilities tests.

True

Choice of clothing can affect one's power and influence.

True

Coercive power is the potential to influence others through the administration of negative sanctions.

True

Followers can often provide leaders with relevant information for good solutions to be implemented since they are often at the level where many organizational problems occur.

True

Individuals can become experts in their field by watching others and asking questions.

True

Influence is the degree of change in a target person's attitudes, values, beliefs or behaviors.

True

Instruments providing 360-degree feedback to managers are particularly useful for leadership development.

True

It has been said that the idea of a generational gap in values may be more popular culture than good social science.

True

Leaders and followers use development plans as a road map for changing their own behaviors.

True

Leaders should assume that feedback is invited when they have an open-door policy.

True

Leadership practitioners can enhance the learning value of their experiences by taking a 10 percent stretch.

True

Managers are thought to do the right things, whereas leaders are thought to do things right

True

Members of the Nexter generation share an optimism that is the result of having very devoted parents.

True

Moral reasoning is a process one uses to make an ethical decision and does not necessarily refer to the individual's morality.

True

Personality traits, values or intelligence must be inferred from behavior.

True

Referent power is the potential influence one has due to the strength of the relationship between the leader and the followers.

True

Research has shown that some executives are derailed because they are reluctant to adapt to superiors with leadership styles different from their own.

True

Some managers may be effective leaders without ever having taken a course or training program in leadership.

True

The mere presence of a group can cause people to act differently than when they are alone.

True

The primary role of leaders is not so much to be creative themselves as to build an environment where others can be creative.

True

The tendency to overestimate the dispositional factors and underestimate environmental factors in someone else's failure is fundamental attribution error.

True

The three components of community leadership include mobilization, framing and building social capital.

True

Which of the following is not an example of behaviors that could be considered a "10% stretch"?

Using a motivational practice that has been very successful in the past.

New leaders have two critical tasks the first day on the job: to meet their new boss and new team. Which of the following topics is something that should not be discussed with the new boss?

Your assessment of the team's strengths and weaknesses

Leadership studies programs at the university-level

appear to be rising in popularity in liberal-arts institutions.

Coalition tactics

are used when agents seek the aid of others to influence the target

Individuals who have an implicit prejudice tend to:

be unaware of its existence.

The degree to which someone tells others something and ensures that they understand what was said is called

communication effectiveness.

Schein's classic study of sex roles

demonstrated how bias in sex role stereotypes created problems for women moving up through managerial roles.

Members of the Baby Boomer generation

don't like to think of themselves as "the problem" in the workplace even though they frequently are.

Crediting your own successes to dispositional factors and others' successes to factors in the environment are aspects of

fundamental attribution error

Leaders lower in neuroticism tend to

hide their emotions.

A salesperson's good-natured or flattering banter with you before you make a decision about purchasing a product exemplifies

ingratiation

Power

is the capacity to cause change.

Building social capital:

is the power of relationships shared between individuals.

In general, researchers have reported that subordinates are more satisfied when:

leaders exhibit a high level of consideration.

When students respond positively to advice or requests from teachers who are well- liked and respected, it can be inferred that the teachers have

referent power

Leaders who demonstrate empathy with us

show they understand the world as we see and experience it.

Community leaders:

tend to have fewer resources

The "means" of leadership involve

the ability to build cohesive, goal-oriented teams.

Influence is

the capacity to produce effects on others.