HRM CH5 QA

33)( ) Which one of the following factors plays the greatest role in determining the best medium for a job advertisement? A) skills needed for the job; B) job compensation and salary C) time allowed to fill the position; D) graphics used in the advertisement

a

46)( ) Which one of the following is a service that provides short-term specialized recruiting to support specific projects without the expense of retaining traditional search firms? A) top-executive searches; B) contingent-based searches C) on-demand recruiting services; D) just-in-time recruiting services

c

10)( ) Which one of the following determines future staff needs by comparing some causal factor, such as the number of sales people, with the results, such as sales volume? A) ratio analysis; B) forecasting ratio; C) personnel ratio; D) ratio matrix

a

18)( ) Skills inventories can be tracked and maintained by using all of the following EXCEPT a ________. A) ratio analysis matrix; B) personnel replacement chart; C) position replacement card; D) skills inventory software

a

2)( ) Sometimes mathematical models are insufficient to predict future personnel requirements. In this case, ________ may be necessary. A) managerial judgment; B) detailed spreadsheets; C) better recruiting practices; D) a Delphi method

a

23)( ) Smith Industries is thinking of having another company take care of its benefits management. This is called ________. A) outsourcing; B) recruiting; C) telecommuting; D) screening

a

24)( ) Dixon Industries wants to engage in predictive workforce monitoring. As the HR manager at Dixon, you should most likely ________. A) continuously monitor workforce planning issues; B) primarily use recruiters for top executive jobs C) frequently assess the online HR scorecard; D) regularly implement the Markov analysis

a

28)( ) A recruiting yield pyramid is the historical arithmetic relationship between all of the following EXCEPT ________. A) internal and external candidates; B) offers made and offers accepted C) recruitment leads and invitees; D) interviews and offers made

a

36)( ) Which one of the following is typically responsible for paying the fees charged by a private employment agency when an applicant is placed in a job? A) employers; B) employees; C) state employment commissions; D) independent recruiters

a

39)( ) Newton Manufacturing is using a private employment agency to recruit individuals for management positions. As the HR manager at Newton, you need to ensure that applicants are screened properly, so you should ________. A) provide the agency with an accurate job description B) post jobs on the firm's intranet and bulletin boards C) develop applicant screening software for internal hires D) send HR experts to monitor the agency's recruiting activities

a

40)( ) Kate works as a nurse on temporary assignment for hospitals throughout the region on an as-needed basis. Kate is most likely ________. A) working as a contingent worker; B) participating in a job rotation C) using job enlargement; D) benchmarking jobs

a

42)( ) All of the following are common concerns that have been expressed to researchers by temporary employees EXCEPT ________. A) being in compliance with equal employment laws; B) feeling insecure about their employment situation C) worrying about the lack of insurance benefits; D) being treated impersonally by employers

a

47)( ) What is the typical compensation structure for on-demand recruiting services? A) hourly rate; B) commission; C) percentage fee; D) signing bonus

a

48)( ) Pamlico River Productions is seeking a top-level manager to oversee its finance division. Qualified candidates can be difficult to find, so the business would most likely benefit from using a(n) ________ to recruit potential candidates. A) executive recruiter; B) temporary agency; C) Internet-based job site; D) alternate staffing recruiter

a

53)( ) Temporary workers are considered a type of ________ staff. A) alternative; B) part-time; C) consultant; D) freelance

a

7)( ) Succession planning requires making forecasts in three steps: ________, develop inside candidates, assess and choose those who will fill the key position. A) identify key needs; B) job specifications; C) global trends; D) labor relations

a

11)( ) Newton Building Supplies hopes to generate an extra $4 million in sales next year. A salesperson traditionally generates $800,000 in sales each year. Using ratio analysis, how many new salespeople should Newton hire? A) 2; B) 5; C) 10; D) 20

b

15)( ) Which one of the following contains data regarding employees' education, career development, and special skills and is used by managers when selecting inside candidates for promotion? A) computerized forecasting tools; B) skills inventories; C) trend records; D) scatter plots

b

16)( ) When managers need to determine which current employees are available for promotion or transfer, they will most likely use ________. A) scatter plots; B) skills inventories; C) estimated sales trends; D) personnel forecasts

b

19)( ) Workforce planning often involves paying continuous attention to workforce planning issues which is called ________. A) personnel replacement chart; B) predictive workforce monitoring C) personnel replacement charts; D) yield pyramids

b

20)( ) The ongoing process of systematically identifying, assessing, and developing organizational leadership to enhance performance is known as ________. A) employee mentoring; B) succession planning; C) work sampling; D) employee recruiting

b

21)( ) What is the first step in succession planning? A) creating an applicant pool; B) identifying and analyzing key position needs C) selecting who will fill key positions; D) developing the strengths of current employees

b

29)( ) Which one of the following is the primary disadvantage of using internal sources of candidates to fill vacant positions in a firm? A) lack of knowledge regarding a candidate's strengths B) potential to lose employees who aren't promoted C) questionable commitment of candidates to the firm D) significant training and orientation requirements

b

31)( ) Which one of the following is NOT a tool used by firms to recruit outside candidates? A) newspaper advertising; B) intranet job postings; C) employment agencies; D) online job boards

b

34)( ) When constructing a job advertisement, all of the following are aspects of the AIDA guide EXCEPT ________. A) attracting attention to the ad; B) implying long-term benefits C) prompting applicant action; D) developing interest in the job

b

35)( ) Counselors in state-run employment agencies conduct all of the following activities EXCEPT ________. A) reviewing employer job requirements; B) filing employer tax reports C) visiting employer work sites; D) writing job descriptions

b

38)( ) Which one of the following is the primary disadvantage for employers who use private employment agencies to fill positions? A) White-collar applicants are difficult to attract.; B) Applicant screening may not be thorough. C) Applicant processing time is too lengthy.; D) Application procedures are complicated.

b

4)( ) Marcus, an HR manager for Samsung, must decide what positions the firm should fill in the next six months, which means Marcus is currently working on ________. A) screening job candidates; B) personnel planning; C) interviewing job candidates; D) writing job descriptions

b

5)( ) The process of deciding how to fill executive positions at a firm is known as ________. A) internal recruiting; B) succession planning; C) long-term forecasting; D) advanced interviewing

b

50)( ) In regards to on-campus recruiting, which one of the following is most likely to help sell the employer to the interviewee? A) recruiter's professional attire; B) sincerity of the recruiter C) emphasis on the job location; D) well-written job descriptions

b

52)( ) What is an advantage of using employee referral campaigns? A) Local, hourly workers can be recruited quickly.; B) Applicants have received realistic job previews. C) Rewards and incentives are eliminated.; D) Applicants have community ties.

b

54)( ) Which one of the following motivates most employees over 65 to work? A) overtime payments; B) schedule flexibility; C) supportive work environments; D) additional sick days

b

8)( ) Which one of the following terms refers to studying a firm's past employment needs over a period of years to predict future needs? A) ratio analysis; B) trend analysis; C) graphical analysis; D) computer analysis

b

12)( ) When using either a trend analysis or a ratio analysis, it is assumed that ________ will remain the same. A) staffing levels; B) currency rates; C) productivity levels; D) recruitment plans

c

13)( ) A ________ is a graphical method used to help identify how two variables are related. A) trend analysis; B) ratio analysis; C) scatter plot; D) productivity chart

c

27)( ) A ________ is used to calculate the number of applicants a firm must generate to hire the required number of new employees. A) trend analysis; B) ratio analysis; C) recruiting yield pyramid; D) scatter plot

c

32)( ) What is the primary purpose of an applicant tracking system? A) sorting resumes based on an applicant's years of work experience B) generating advertisements for attracting and gathering applicants C) assisting employers in attracting, screening, and managing applicants D) assisting recruiters with locating internal applicants for key positions

c

37)( ) An employer will most likely use a private employment agency in order to ________. A) receive assistance writing job ads; B) adhere to federal hiring practices C) fill a specific job opening quickly; D) spend more time recruiting applicants

c

43)( ) Jessica Garza is a manager at a large retail store. Currently, Jessica has four temporary workers under her supervision that a local staffing agency has provided. In which of the following tasks related to the temporary workers should Jessica become directly involved? A) negotiating the pay rate; B) setting the time-off policies C) answering task-related questions; D) providing online training and development

c

55)( ) Smith Industries has set a goal of recruiting minority applicants. Which one of the following methods is LEAST likely to be successful for Smith Industries? A) offering flexible work schedules; B) providing flexible benefits plans C) utilizing executive recruiters; D) collaborating with professional organizations

c

56)( ) Which one of the following is information that should NOT be requested on application forms? A) experience; B) technical skills; C) marital status; D) training

c

1)( ) What is the first step in the recruitment and selection process? A) performing initial screening interviews; B) building a pool of candidates C) performing candidate background checks; D) deciding what positions to fill

d

14)( ) Pablo wants to figure out likely future employment needs for Slate Industries by examining past organizational employment needs of the company. This is an example of ________. A) a qualification inventory; B) ratio analysis; C) succession planning; D) trend analysis

d

17)( ) Which one of the following refers to company records showing present performance and promotability of inside candidates for a firm's top positions? A) yield pyramids; B) trend analysis charts; C) succession planning tools D) personnel replacement charts

d

22)( ) All of the following are methods used by firms to develop high-potential candidates for future positions EXCEPT ________. A) providing internal training;B) implementing job rotation C) offering global assignments; D) developing skills inventories

d

25)( ) Bob needs to find and attract applicants to his company's open positions, which is known as ________. A) trend analysis; B) engagement; C) staffing; D) employee recruiting

d

26)( ) Recruiting is necessary to ________. A) determine whether to use inside or outside candidates; B) forecast the short-term supply of outside candidates C) create positive word-of-mouth about a firm; D) develop an applicant pool

d

3)( ) ________ is the process of deciding what positions the firm will have to fill and how to fill them. A) Recruitment; B) Selection; C) Job analysis; D) Workforce planning

d

30)( ) All of the following are characteristics of a job posting EXCEPT ________. A) listing the job's attributes; B) providing the job's pay rate C) publicizing the open job to employees; D) indicating the preferred number of applicants

d

41)( ) Which one of the following best explains why firms are using temporary workers more frequently? A) low cost when hired through agencies; B) workers' desires for flexible schedules C) high cost of workers' compensation insurance; D) weak economic confidence among employers

d

44)( ) Which one of the following terms refers to the use of nontraditional recruitment sources? A) negligent hiring; B) personnel planning; C) human resource management; D) alternative staffing

d

45)( ) ________ are special employment agencies retained by employers to seek out top management talent for their clients. A) State-run employment agencies; B) Private employment agencies C) Temporary agencies; D) Executive recruiters

d

49)( ) Which one of the following is a primary goal of college recruiters? A) building relationships with college career centers; B) cutting future recruiting costs for the firm C) developing a pool of temporary workers; D) attracting good candidates

d

51)( ) Which one of the following would be the best option for a business that needs to attract local applicants for hourly jobs? A) employee referral campaigns; B) on-demand recruiting services; C) college recruiting; D) walk-ins

d

6)( ) A firm's ________ should guide employment planning and determine the types of skills and competencies the firm needs. A) job analysis; B) organization chart; C) marketing planning; D) strategic business planning

d

9)( ) A trend analysis is limited in its usefulness because it ________. A) overlooks the passage of time in regards to staffing B) addresses only the financial impact of employment changes C) assumes constant increases in worker productivity D) overlooks the potential for changes in skills needed

d