Human Resource Management Exam 1
Which of the following international business strategies has the least effect on the HR function of a firm? Mergers and joint partnerships Direct foreign investments and corporate acquisitions Exporting and licensing Joint ventures and strategic alliances
Exporting and licensing
To issue new guidelines and opinions regarding employment practices that result from newly passed laws, the Equal Employment Opportunity Commission (EEOC) frequently uses the _____. Federal Register United States Reports United States Statutes at Large Official Gazette
Federal Register
The rationale for which of the following acts was to ensure that everyone who works would receive an income sufficient to meet basic needs? The Vocational Rehabilitation Act of 1973 The National Labor Relations Act of 1935 The Fair Labor Standards Act of 1938 The Equal Pay Act of 1963
The Fair Labor Standards Act of 1938
In the context of equal employment opportunity legislation, which of the following acts established a commission to investigate practices that limited the access of protected class members, especially women, to the top levels of management in organizations? The Labor Management Relations Act The Equal Pay Act The Glass Ceiling Act The Fair Labor Standards Act
The Glass Ceiling Act
The second step in the regulation process of human resource management in the United States is the: enforcement of regulations. modification of national regulations. creation of new regulations. implementation of regulations.
enforcement of regulations.
If the corporate human resource function in an organization is primarily concerned with selecting and training managers for foreign assignments, developing appropriate compensation packages for those managers, and handling adjustment issues when the manager is reassigned back home, it is evident that the organization has adopted the _____. ethnocentric staffing model regiocentric staffing model geocentric staffing model polycentric staffing model
ethnocentric staffing model
The material resources of an organization include: the people employed to do the work of the organization. the sources of information of the organization. patents, trademarks, and copyrights. factories, equipment, raw materials, computers, and offices.
factories, equipment, raw materials, computers, and offices.
One of the domestic issues in international human resource management is that firms have to: replace host-country nationals with parent-country nationals for nonmanagerial jobs as the former are more expensive to employ. provide a hardship premium to all local employees as part of their pay packages. provide equal compensation to all workers, irrespective of their place of work. invest additional money to bring the workforce in underdeveloped countries up to the expected performance standards.
invest additional money to bring the workforce in underdeveloped countries up to the expected performance standards.
In the context of Robert House's GLOBE project (Global Leadership and Organizational Behavior Effectiveness), which of the following refers to the degree to which people value long-term planning and investing? Individualism In-group collectivism Future orientation Uncertainty avoidance
Future orientation
Which of the following dimensions of national culture identified by Robert House's GLOBE project (Global Leadership and Organizational Behavior Effectiveness) refers to equal opportunities for men and women in society? Gender egalitarianism Power distance In-group collectivism Humane orientation
Gender egalitarianism
Which of the following is defined as the overall set of expectations held by an employee with regard to what he or she will contribute to an organization and held by the organization with regard to what it will provide to the individual in return? A value proposition A vision statement A mission statement A psychological contract
A psychological contract
Which of the following is most likely to happen as a small firm grows into a large business? A separate HR unit will become a necessity. Specialized HR subunits will be merged to form one large HR department. The owner or general manager of the firm will start handling HR duties. The firm will exempt from many legal regulations.
A separate HR unit will become a necessity.
Which of the following is a necessary prerequisite for success in human resource management? A solid educational background A membership in the Society for Human Resource Management An inclination toward Theory X style of management An ethnocentric attitude
A solid educational background
Which of the following international business approaches involves cooperation between firms but may not involve sharing of ownership? Direct foreign investment Licensing A strategic alliance A joint venture
A strategic alliance
Which of the following recognizes that if an organization needs highly skilled, knowledgeable workers to carry out its strategy, then all staffing activities must be coordinated toward identifying and attracting such employees? The function-oriented view of human resource management An empirical approach to human resource management The scientific management approach to human resource management A systems-oriented view of human resource management
A systems-oriented view of human resource management
Which of the following companies is an example of an international business that uses the ethnocentric staffing model? ComCor, a computer manufacturing company that heavily uses host-country nationals at all levels of the organization in its foreign offices Albits, a beverage-producing company that hires parent-country nationals to staff higher-level positions and host-country nationals for entry-level positions in its foreign offices LifePro, an investment company that has fully-functioning human resource departments in all its foreign offices to handle HR issues for both upper- and lower-level employees Denkins, a software development company that undertakes all human resource management processes from an international perspective
Albits, a beverage-producing company that hires parent-country nationals to staff higher-level positions and host-country nationals for entry-level positions in its foreign offices
Who among the following individuals is most likely to receive a hardship premium? An intern who puts in extra hours of work on a daily basis A business development manager on a foreign client visit An expatriate manager posted in a war-torn country A physician volunteering to serve the poor in his locality
An expatriate manager posted in a war-torn country
Which of the following is a similarity between the Equal Employment Opportunity Commission (EEOC) and the Office of Federal Contract Compliance Procedures (OFCCP)? Both jointly developed the uniform guidelines on employee-selection procedures. Both are the primary regulatory agencies for enforcing equal employment legislation. Both have the power to enforce the provisions of the Occupational Safety and Health Act of 1970. Both were created by the National Labor Relations Act of 1935.
Both are the primary regulatory agencies for enforcing equal employment legislation.
Which of the following is a similarity between the Taft-Hartley Act and Landrum-Griffin Act? Both apply primarily to organizations regulated by the Department of Transportation. Both ensure that employees would be able to receive at least some pension benefits at the time of retirement or even termination. Both regulate union actions and their internal affairs in a way that puts them on an equal footing with management and organizations. Both are enforced by the Equal Employment Opportunity Commission.
Both regulate union actions and their internal affairs in a way that puts them on an equal footing with management and organizations.
Who among the following is subject to the regulations of the Drug-Free Workplace Act of 1988? Holly, who is a fashion designer and runs her own line of garments Carla, who works as a senior accountant at a private law firm Brett, who is a truck driver and transports armaments to military bases Allen, who works as a bartender in a famous pub
Brett, who is a truck driver and transports armaments to military bases
Which of the following terms is defined as the set of values that helps an organization's members understand what it stands for, how it does things, and what it considers important? Culture Diversity Ethnicity Folkway
Culture
Which of the following mirrors the Civil Rights Act in terms of outlawing discrimination but also requires federal contractors and subcontractors with contracts greater than $50,000 to file written affirmative action plans? The Fair Labor Standards Act Executive Order 11478 Executive Order 11246 The Wagner Act
Executive Order 11246
Which of the following is the first step in the process of selecting an expatriate manager? Defining the skills necessary to carry out the foreign assignment Evaluating the adaptability skills of the prospective candidates Identifying managerial candidates with foreign-language skills Developing cultural orientation sessions for a pool of qualified applicants
Defining the skills necessary to carry out the foreign assignment
Which of the following statements is true of the local compensation issues that international businesses face? Multinational corporations must pay a hardship premium to their local employees and their families. Firms must pay equal compensation to their employees in different foreign locations. Compensation issues must be addressed at an international level for multinational corporations. Differences in lifestyles cause a variation in the way in which firms compensate their employees in different foreign locations.
Differences in lifestyles cause a variation in the way in which firms compensate their employees in different foreign locations.
Which of the following statements is true of the HR department of large organizations? Relatively little HR training is provided in large organizations. Line managers are required to handle basic HR functions in large organizations. General managers handle the HR duties in large organizations. HR functions are likely to have specialized subunits in large organizations.
HR functions are likely to have specialized subunits in large organizations.
Which of the following statements is true of the HR department of small organizations? The HR department of small firms has specialized subunits, each with its own functions. Small firms usually provide extensive HR training. HR issues are relatively straightforward in small firms. Small firms usually have one full-time HR manager and a single secretary to assist the manager.
HR issues are relatively straightforward in small firms.
Which of the following is true of HR managers in the 1980s and 1990s when firms sought mergers and acquisitions to compete effectively in the global marketplace? HR managers helped create strategies that promoted ethnocentrism in the workplace. HR managers helped identify the critical human resources that the firms would need in the future. HR managers developed strategies that ensured that any knowledge acquired was kept confidential among top executives. HR managers were involved solely in scheduling working hours and disciplining problem employees.
HR managers helped identify the critical human resources that the firms would need in the future.
Which of the following statements is true of contemporary human resource management (HRM)? HRM policies are aimed at promoting ethnocentrism in the workplace. HR managers are considered second-class corporate citizens. HR managers are solely responsible for carrying out line functions. HRM practices significantly affect management's ability to formulate and implement strategy in any area.
HRM practices significantly affect management's ability to formulate and implement strategy in any area.
In the context of selecting expatriates, which of the following is a type of recruiting firm that actively seek qualified managers and other professionals for possible placement in positions in other organizations? Career services centers Employment contractors Gatekeepers Headhunters
Headhunters
Which of the following companies is an example of an international business that uses the geocentric staffing model? Hydracore, a web development company that hires employees from a pool of qualified candidates from across the world Franelli, an international convenience store chain that hires employees from its parent country to staff higher-level positions in its foreign offices Infinite Sports, a sports shoes manufacturing company that only hires local workers to staff its foreign subsidiaries Cielo Vista, a commercial airline that hires parent-country nationals to staff all positions in its foreign offices
Hydracore, a web development company that hires employees from a pool of qualified candidates from across the world
Which of the following is the result of behaviors or actions by an organization or managers within an organization that causes members of a protected class to be unfairly differentiated from others? Vicarious learning Avoidance learning Negative reinforcement Illegal discrimination
Illegal discrimination
Which of the following statements is true of the international business strategy of licensing? It allows a firm to enter a foreign market with relatively little risk. It provides a firm with its own company-owned facilities in a foreign country. It requires a huge outlay of capital. It does not provide market exposure to a firm.
It allows a firm to enter a foreign market with relatively little risk.
Which of the following statements is true of the Privacy Act of 1974? It applies directly to federal employees only, but it has served as the impetus for several state laws. It prohibits employers from using urinalysis, which is the most invasive method of drug testing on the job. It applies solely to federal contractors and subcontractors receiving $2,500 or more as loans from the federal government. It allows employers to monitor the behavior of employees outside of work.
It applies directly to federal employees only, but it has served as the impetus for several state laws.
Which of the following is true of the Employee Retirement Income Security Act of 1974? It states that an employee must receive a pension after retirement. It was passed to protect employees' mutual fund investments post retirement. It covers retirement plans established or maintained by governmental entities. It guarantees a basic minimum benefit that employees could expect to be paid at retirement.
It guarantees a basic minimum benefit that employees could expect to be paid at retirement.
Which of the following statements is true of the Taft-Hartley Act? It was passed to reduce the use of illegal drugs in the workplace. It establishes a minimum hourly wage for jobs. It is enforced by the National Labor Relations Board. It was passed by Congress in 1959 to counter the Landrum-Griffin Act.
It is enforced by the National Labor Relations Board.
Which of the following statements is true of the Equal Employment Opportunity Commission (EEOC)? It is a division of the Department of Labor. It oversees and enforces the regulations of the Vocational Rehabilitation Act of 1973. It is responsible for enforcing the Americans with Disabilities Act of 1990. It establishes a minimum hourly wage for different types of jobs.
It is responsible for enforcing the Americans with Disabilities Act of 1990.
Which of the following statements is true of the Civil Rights Act of 1964? It banned labor unions in the United States. It made the processes of hiring and promoting employees within the organization far more complex. It promoted ethnocentrism in the workplace. It required that organizations provide a 60-day notice before terminating employees or closing a factory.
It made the processes of hiring and promoting employees within the organization far more complex.
Which of the following statements is true of a bona fide occupational qualification? It does not justify the use of legitimate practices to treat members of different groups differently. It justifies discrimination against applicants on the basis of customer or client preference. It permits an employer to make hiring decisions on the basis of sex for business necessities. It cannot be used by employers to discriminate against applicants on the basis of age.
It permits an employer to make hiring decisions on the basis of sex for business necessities.
Which of the following statements is true of the Worker Adjustment and Retraining Notification Act of 1988? It is applicable even in unforeseeable circumstances such as a government-enforced shutdown. It requires employers with more than 50 employees to provide wages for up to 12 weeks in case of temporary closure of facilities. It provides for warnings about pending reductions in work hours. It states that a firm with at least 50 employees must provide notice at least 30 days in advance of plans to close a facility.
It provides for warnings about pending reductions in work hours.
Which of the following statements is true of the Civil Rights Act of 1991? It provides the potential payment of compensatory and punitive damages in cases of discrimination under Title VII. It allows federal judges rather than juries to hear cases of discrimination under Title VII. It gives the Office of Federal Contract Compliance Procedures the power to enforce the provisions of the Civil Rights Act of 1991. It shifts the burden of proof to the victims of discrimination.
It provides the potential payment of compensatory and punitive damages in cases of discrimination under Title VII.
Identify a true statement about outsourcing. It tends to eliminate jobs that are repetitive. It reduces a firm's risk of facing intellectual property theft. It has resulted in larger internal HR staffs. It helps a firm share functions that are of strategic importance.
It tends to eliminate jobs that are repetitive.
Which of the following statements is true of the Civil Rights Act of 1964? Its applicability is limited to state and national government agencies. It was passed as a way to ensure that equal opportunities would be available to everyone. It applies to all organizations with a minimum of 100 employees working 20 or more hours per week. Its enforcement is the responsibility of the Office of Federal Contract Compliance Procedures (OFCCP).
It was passed as a way to ensure that equal opportunities would be available to everyone.
Which of the following companies uses a strategic alliance to compete in the international business environment? Manolo, a large organic farming business that partners with a chain of retail supermarkets to sell its produce Frentech, a large consulting organization that has several operating facilities in another country Mellissa, a clothing business that purchases subsidiaries in another country to expand its business Benedicts, a frozen food producer that permits other firms to manufacture and market its products using its logo
Manolo, a large organic farming business that partners with a chain of retail supermarkets to sell its produce
Which of the following should an organization do to achieve the human resource management goal of facilitating organizational competitiveness? Organizational objectives should be formulated in such a way that they deal with revenue growth and profitability. HR practices should focus on promoting ethnocentrism in the workplace. Organizations should match employee contributions to local charities. Management should establish charitable foundations and regularly organize fund-raisers.
Organizational objectives should be formulated in such a way that they deal with revenue growth and profitability.
Which of the following statements is true of selecting expatriates for international assignments? People with foreign-language skills and international travel experience are attractive expatriate candidates. Success in foreign assignments is based more on technical skills than on cultural skills. More firms are increasingly hiring global managers because of their abundance in the international market. The first step in selecting expatriates is to employ a headhunter to identify a pool of qualified applicants.
People with foreign-language skills and international travel experience are attractive expatriate candidates.
Azus is an international food products company with subsidiaries in many countries. It employs host-country nationals extensively in each of its foreign locations. The corporate human resources (HR) function in Azus focuses primarily on coordinating relevant activities with their counterparts in each foreign location. Each subsidiary has its own fully functioning HR department that is responsible for managing all local HR issues for lower- and upper-level employees. In the given scenario, which of the following staffing models does Azus employ? Regiocentric staffing model Polycentric staffing model Ethnocentric staffing model Geocentric staffing model
Polycentric staffing model
Which of the following is an economic measure of efficiency that summarizes and reflects the value of the outputs created by an individual, organization, industry, or economic system relative to the value of the inputs used to create them? Quality Productivity Reliability Sustainability
Productivity
Identify a form of trade control that places a limit on the number or value of goods that can be traded. Quotas Tariffs Embargoes Subsidies
Quotas
In the context of court decisions in the late 1990s, identify the type of discrimination whose charges typically stem from the belief by white males that they have suffered because of preferential treatment given to other groups. Reverse discrimination Pattern discrimination Disparate treatment Disparate impact
Reverse discrimination
Which of the following, perhaps, will be the most important challenge for HR in the coming years? Selection of knowledge workers Sexual harassment and sexual misconduct at work Development of personnel departments Effective performance appraisal and compensation systems
Sexual harassment and sexual misconduct at work
Which of the following acts made it illegal for employers to consider factors such as gender, religion, race, skin color, or national origin when making employment-related decisions? The Civil Rights Act of 1964 The Worker Adjustment and Retraining Notification Act of 1988 The Labor Management Relations Act of 1947 The Taft-Hartley Act of 1947
The Civil Rights Act of 1964
Which of the following revealed that individual and group behavior played an important role in organizations and that human behavior at work was something managers really needed to understand more fully? The Hawthorne studies Maslow's hierarchy of human needs McGregor's Theory X framework The Jevons paradox
The Hawthorne studies
Which of the following oversees and enforces all regulations of the Vocational Rehabilitation Act of 1973? The National Labor Relations Board The Equal Employment Opportunity Commission The Office of Federal Contract Compliance Procedures The Office of the Federal Register
The Office of Federal Contract Compliance Procedures
Which of the following laws allows law enforcement agencies to carry out investigations of potential terrorists without having to inform the targets of those investigations? The Taft-Hartley Act The Landrum-Griffin Act The WARN Act The PATRIOT Act
The PATRIOT Act
Which of the following is developing new guidelines that will require companies to divulge more complete and detailed information about their executive-compensation packages? The Equal Employment Opportunity Commission The Securities and Exchange Commission The Office of Federal Contract Compliance Procedures The National Labor Relations Board
The Securities and Exchange Commission
Which of the following is the largest professional HR association in the field of human resource management? The Human Resources Professionals Association The Institute of Human Resource Capital Consultancy The Human Resources Management Association The Society for Human Resource Management
The Society for Human Resource Management
Which of the following organizations created the HR Certification Institute (HRCI)? The Human Resources Professionals Association The Institute of Human Resource Capital Consultancy The Society for Human Resource Management The National Academy of Human Resources
The Society for Human Resource Management
Identify the act that requires that all federal agencies, as well as federal contractors and subcontractors receiving more than $2,500 a year from the federal government, engage in affirmative action for disabled individuals. The Occupational Safety and Health Act of 1970 The Union Relief Act of 2009 The Vocational Rehabilitation Act of 1973 The Family and Medical Leave Act of 1993
The Vocational Rehabilitation Act of 1973
Identify the act that was passed in 1935 in an effort to control and legislate collective bargaining between organizations and labor unions. The Taft-Hartley Act The Employee Free Choice Act The Wagner Act The Fair Labor Standards Act
The Wagner Act
Which of the following suggests that disparate impact exists if a selection criterion results in a selection rate for a protected class that is less than 80 percent of that for the majority group? The McDonnell-Douglas theory The four-fifths rule A quid pro quo approach A bona fide occupational qualification
The four-fifths rule
Which of the following supplanted scientific management as the dominant approach to management during the 1930s? The open-book approach to management Taylorism The human relations era The systems-oriented view of human resource management
The human relations era
Which of the following departments within an organization was usually thought of as a staff function? The legal department The operations department The finance department The marketing department
The legal department
In the context of the four international strategies proposed by Bartlett and Goshal, which of the following strategies poses the highest risk of agency problems? The multidomestic strategy The transnational strategy The regional strategy The global strategy
The multidomestic strategy
Which of the following is a disadvantage of the international business strategy of licensing? It subjects the original firm to high transportation expenses. The profits of a firm using this strategy are limited to those it receives from royalty payments. It allows a firm to enter a foreign market in high-risk conditions. The costs of licensing are quite high and must be borne solely by the original firm.
The profits of a firm using this strategy are limited to those it receives from royalty payments.
Which of the following is an advantage of exporting as an international business strategy? It allows a firm to have its own company-owned facilities in a foreign market. Products exported to other countries are exempt from trade controls like tariffs and taxes. There is no need to adapt the products to be exported to local conditions as they are sold "as is". It reduces the transportation expenses incurred by a firm.
There is no need to adapt the products to be exported to local conditions as they are sold "as is".
Which of the following is a reason why host-country nationals are usually hired as nonmanagerial employees in international businesses? They demand lesser hardship premium than parent-country nationals. They are cheaper to employ than parent-country or third-country nationals. They do not require training and eliminate the training costs of organizations. They are not eligible for the provisions of international labor standards.
They are cheaper to employ than parent-country or third-country nationals.
Which of the following statements is true of traditional line managers? They are responsible for the support functions of their organization. They make indirect bottom-line contributions to their organization. They include human resource managers. They are directly responsible for creating goods and services.
They are directly responsible for creating goods and services.
Which of the following statements is true of contemporary HR executives? They are regarded as second-class corporate citizens. They are tasked with developing policies that promote ethnocentrism in the workplace. They are required to possess general management abilities that reflect conceptual, diagnostic, and analytical skills. They are concerned exclusively with hiring first-line employees such as blue-collar workers and unskilled labor.
They are required to possess general management abilities that reflect conceptual, diagnostic, and analytical skills.
Which of the following statements is true of the polycentric staffing model? This model makes extensive use of host-country nationals (HCNs) as employees in foreign subsidiaries. This model assumes that parent-country nationals (PCNs) are better equipped to deal with local market conditions. Organizations using this approach have one central HR department that is responsible for managing all HR issues for lower- and upper-level employees. This model assumes that home-office perspectives and issues take precedence over local perspectives.
This model makes extensive use of host-country nationals (HCNs) as employees in foreign subsidiaries.
In the context of managing international transfers and assignments, which of the following is instruction directed at enhancing specific job-related skills and abilities and most often focuses on operating employees and technical specialists? Training Learning Development Management
Training
Which of the following is a difference between labor relations in Japan and labor relations in most European nations? Unlike Japan, the use of a third-party mediator to solve disputes is rare in most European nations. Unlike most European nations, confrontation and hostility are encouraged in Japan. Unlike Japan, temporary work stoppages and strikes are rare in most European nations. Unlike most European nations, unions and management in Japan tend to work together cooperatively.
Unlike most European nations, unions and management in Japan tend to work together cooperatively.
Which of the following activities aligns with the human resource management goal of enhancing productivity and quality? Promoting ethnocentric practices in the workplace Establishing charitable foundations to deal with societal problems Using new and different types of rewards to help maintain employee motivation Undertaking corporate social responsibility initiatives
Using new and different types of rewards to help maintain employee motivation
Which of the following is the attempt to measure, in objective terms, the impact and effectiveness of human resource management (HRM) practices in terms of metrics such as a firm's financial performance? Utility analysis Ethnographic analysis Market basket analysis Narrative analysis
Utility analysis
The Americans with Disabilities Act (ADA) defines a disability as: a record of having a mental or physical impairment that limits one or more major life activities. a problem related to obesity that limits the efficiency of people. a cognitive impairment that does not affect any major life activities. a hereditary substance-abuse problem that prevents people from being sober.
a record of having a mental or physical impairment that limits one or more major life activities.
In the context of economic communities, unlike the European Union (EU), the North American Free Trade Agreement (NAFTA) _____. has unified the human resource management practices and laws of its member nations has a common currency designed to eliminate exchange-rate fluctuations is a comprehensive and commonly cited economic community attempts to reduce the trade barriers that exist among Canada, the United States, and Mexico
attempts to reduce the trade barriers that exist among Canada, the United States, and Mexico
In the context of managing international transfers and assignments, repatriation occurs when a manager is: sent by his or her company on a second foreign assignment. brought back home from a foreign assignment. deported from his home country to a foreign country. expelled from the foreign country where he or she is sent on an assignment.
brought back home from a foreign assignment.
In the context of corporate international strategies, a firm using a transnational strategy: expects its expatriate managers to rely heavily on direction from the home office. has centralized decision-making, with the lowest risk of agency problems. can implement a knowledge contract to obtain all the information acquired by an expatriate manager. faces the least number of threats for opportunistic behavior and the lowest information asymmetry.
can implement a knowledge contract to obtain all the information acquired by an expatriate manager.
Undertaking initiatives that help an organization assume an enhanced citizenship role most likely aligns with the human resource management goal of: complying with and meeting legal and social obligations. facilitating organizational effectiveness. enhancing productivity and quality. promoting individual growth and development.
complying with and meeting legal and social obligations.
The Family and Medical Leave Act (FMLA) of 1993: does not apply to employees who have not worked an average of 25 hours a week in the previous 12 months. does not apply to government employees and federal contractors. was passed in part to remedy weaknesses in the Fair Labor Standards Act of 1938. was passed to ensure that employees receive at least some pension benefits at the time of retirement or even termination.
does not apply to employees who have not worked an average of 25 hours a week in the previous 12 months.
Employees who contribute to an organization by the nature of what they know and how well they can apply what they know are known as _____. ancillary workers free riders blue-collar workers knowledge workers
knowledge workers
Quid pro quo harassment typically involves: offering to exchange something of value for sexual favors. making off-color jokes and passing lewd sexual comments about a particular gender. decorating the workplace with inappropriate photographs to create a hostile work environment. making inappropriate nonverbal gestures, such as ogling and winking at female colleagues.
offering to exchange something of value for sexual favors.
The definition of labor market is a major issue in resolving lawsuits brought under _____. pattern discrimination claims retaliation claims disparate impact claims disparate treatment claims
pattern discrimination claims
Fulfilling the psychological contract between employers and employees aligns with the human resource management goal of _____. adhering to legal business guidelines creating an ethnocentric work environment promoting individual growth and development complying with social obligations
promoting individual growth and development
To achieve the human resource management goal of promoting individual growth and development, an organization should: provide pro bono services and establish charitable foundations. ensure that its corporate strategies enhance the citizenship role played by the organization. provide stress-management programs to help its employees effectively cope with anxiety. promote ethnocentrism in the workplace.
provide stress-management programs to help its employees effectively cope with anxiety.
To establish a prima facie case of discrimination based on the McDonnell-Douglas test, a job applicant should be: a member of an unprotected class. unemployed at the time of the interview. less than 35 years of age. qualified for the job for which he or she applied.
qualified for the job for which he or she applied.
The basic premise of the human relations era was that: employees have to be intimidated to be motivated. individuals work best in an ethnocentric environment. satisfied employees work harder and are more productive. union activities are harmful for an organization.
satisfied employees work harder and are more productive.
Douglas McGregor's Theory X and Theory Y framework grew from _____. the Green Revolution scientific management the human relations movement operations management
the human relations movement
According to the new approaches to determining the success of an expatriate's assignment, the assessment of an expatriate's success should be: equated with how long the expatriate stayed in the foreign location. tied to the strategic goals the assignment was meant to accomplish. equated with how early the expatriate returned from the foreign location. tied to how well he or she assimilated the local culture and values.
tied to the strategic goals the assignment was meant to accomplish.
Companies that use the geocentric staffing model: heavily employ host-country nationals to better deal with local-market conditions. have a common HR unit in their parent countries to handle employment issues for all foreign subsidiaries. undertake every aspect of their human resource management process from an international perspective. primarily hire home-country nationals to fill higher-level positions in their foreign offices.
undertake every aspect of their human resource management process from an international perspective.
The Drug-Free Workplace Act of 1988: exempts federal contractors and government employees from its provisions. was passed to reduce the use of illegal drugs in the workplace. tests employees for both alcohol and drug use at the workplace. exempts firms regulated by the Department of Transportation from its provisions.
was passed to reduce the use of illegal drugs in the workplace.