Human Resource Management M1 (Ch. 1) Quiz Review

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Michael has the ability to understand and apply information with which to contribute to his organization's overall strategic plan. This is the SHRM HR competency of ________.

Business acumen

Which one of the following is NOT one of the five main types of digital technologies driving the transfer of functionality from HR professionals to automation?

Email

Which one of the following refers to the standards someone uses to decide what his or her conduct should be?

Ethics

No one wants to make mistakes, least of all managers. Which one of the following is NOT a personnel mistake?

Experience low turnover

________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.

Human resource management

Which HR specialty involves preparing job descriptions?

Job analyst

Which one of the following human resource management specialties calls for collecting data to write job descriptions?

Job analyst

The HR staff member who has the job of advising management on all aspects of union-management aspects is the ________.

Labor relations specialist

Which one of these organization provides professional certification for human resource managers?

Society for Human Resource Management

Which function of the management process includes selecting employees, setting performance standards, and compensating employees?

Staffing

Which one of the following includes five basic functions-planning, organizing, staffing, leading, and controlling?

The management process

________ is the right to make decisions, to direct the work of others, and to give orders.

authority

________ refers to the tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad.

globalization

What term refers to the knowledge, skills, and abilities of a firm's workers?

human capital

One of the ________ functions of a human resource manager includes directing the activities of his or her subordinates in the HR department.

line

A line manager's human resource responsibilities most likely include all of the following EXCEPT ________.

marketing new products and services

Which term refers to exporting jobs to lower-cost locations abroad?

offshoring

The basic functions of the management process include all of the following EXCEPT ________.

outsourcing

Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures?

planning

________ functions involve assisting and advising line managers.

staff


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