Human Resources-Competencies

Due Process

(law) the administration of justice according to established rules and principles

Delphi Technique

A decision-making technique in which group members do not meet face-to-face but respond in writing to questions posed by the group leader.

Civil Law

A legal system based on a written code of laws

Common Law

A legal system based on custom and court rulings.Legal system in which each case is considered in terms of how it relates to lega l decisions that have already been make:evolves through judicial decisions over time.

weighted average

Average of data that takes other factors such as the number of incumbents into account.

Bias

Conscious or Unconscious beliefts that influence a person's perceptions or actions, which may cause that person to become partial or prejudiced

Affinity diagramming

Data sorting technique in which a group categorizes and sub-categorizes data until relationships are clearly drawn.

Bribery

Exchange of anything of value to gain greater influence or preference.

Transparency

Extent to which an organization's agreements, dealings, information, practices and transactions are open to disclosure and review by relevant persons

Assets

Financial, physical, and sometimes intangible properties an organization owns.

Authentic Leadership

Leadership style that focuses on challenging and developing members of an organization to attain long-range results through continuous evolution, improvement, or change, based on the leader's vision and strategy

Dilemma reconciliation

Process of charting a course through cultural differences.

Unweighted average

Raw average of data that gives equal weight to all values, with no regard for other factors.

due diligence

Requirement to investigate an action before it is taken through diligent research and evaluation.

Cash Flow Statement

Statement of an organization's ability to meet its current and short-term obligations, showing incoming and outgoing cash and cash reserves in operations, investments, and financing.

Balance Sheet

Statement of an organizations financial position at a specific point in time, showing assets, liabilities, and shareholder equity.

Trend Analysis

Statistical method that examines data from different points in time to determine if a variance is an isolated event or if it is part of a longer trend.

Variance Analysis

Statistical method that identifies the degree of difference between planned and actual performance.

contrast effect

Tendency to enhance or diminish the strength or credibility of a statement or person based on one's impression of a preceding statement or person.

Value

The benefit created when an organization meets its strategic goals:measure of usefulness, worth, or importance.

Value chain

The process by which an organization creates the product of service it offers to the customer.

Accounts receivable

The total amount of money owed to a business.

Business case

Tool or document that defines a specific problem, proposes a solution, and provides justifications for the proposal in terms of time, cost efficiency, and probability of success.

Cultural noise

Type of measurement bias in which analyst fails to recognize that individual is responding with answers the analyst wants to hear and that analyst's culture/values are determining what he or she hears.

conflict of interest

a situation in which an action by a company or individual results in an unfair benefit.

Accounts Payable

money owed by a company to its creditors.

Business Intelligence

raw data, internal and external to an organization, that is translated into meaningful information for decision makers to use in taking strategic action

emotional intelligence

the ability to perceive, understand, manage, and use emotions(yours and others)

Confidentiality

the assurance that messages and information are available only to those who are authorized to view them

Culture

the enduring behaviors, ideas, attitudes, and traditions shared by a large group of people and transmitted from one generation to the next and give rise to the groups sense of identity

Validity

the extent to which a test measures or predicts what it is supposed to

cultural relativism

the practice of judging a culture by its own standards

cultural relativism

the practice of judging a society by its own standards