Human Resources TestThis type of influence occurs when leadership positions are part of an organization's structure

Jen sold $84,000 worth of shoes last year. She received a 7% commission. How much did she make?

$5,880

Which of the following best describes SYNERGY?

1+1=3

This is a percentage of a sale paid to a salesperson to encourage higher sales

Comission

This means letting others share workloads or responsibilities

Delegating

The type of influence that occurs when members recognize their leader has expertise in the area

Expert Influence

This type of influence occurs when leadership positions are part of an organization's structure

Formal Influence

Which of the following is NOT one of the three main levels of management?

Human Resources Management

Your boss sends you a text over the weekend. What type of communication is this?

Informal

You were just put into groups for a project. What type of influence will typically occur?

Informal Influence

"Paid Leave" and "Insurance" are examples of what?

Job Benefits

This is a written statement listing job duties and responsibilities & candidate qualifications

Job Description

This is the ability to motivate individuals and groups to accomplish important goals

Leadership

A "Marketing Manager" falls under what level of management?

Mid-Management

This is how various jobs in a business relate to one another

Organized structure

This is a management control tool that helps determine if job objectives are being met

Performance Appraisal

The type of influence that occurs when the leader has the ability to give or withhold rewards

Reward Influence

The type of management style where managers are less directive and more inclusive of employees

Strategic Management

The day-to-day activities for employees is planned by:

Supervisors

The type of management style when the manager is more direct and controlling

Tactical Management

The "Chief Operating Officer" of a company falls under what management level?

Top Management

Getting paid by the hour is what type of compensation?

Wages

Which of the following will likely result in an employee enjoying their job?

Working with co-workers they like, Having safe working conditions, Boss recognizes their hard work