INFO360 - Exam 1 - Dec. Making

IBM estimates the U.S. economy loses over $3.1 trillion per year as a result of A) outdated business software. B) white-collar crime. C) bad data. D) outdated computer hardware.

C) bad data.

What is the most likely reason that unstructured decisions are typically made by higher-level management? A) They require strategic, long-term thinking. B) They may involve individual judgment. C) They influence the organization's success. D) They are based on the organization's data.

A) They require strategic, long-term thinking.

Quantifiable values that validate how effectively an organization is accomplishing significant business objectives are called key A) performance indicators (KPIs). B) progress indexes (KPIs). C) partnership interactions (KPIs). D) product inventories (KPIs).

A) performance indicators (KPIs).

In a multiple-criteria decision analysis (MCDA), what are you doing when you are identifying available options? A) comparing different options in order to determine which are best candidates for measure B) determining the weight or level of importance of each criterion C) multiplying the scores for each criterion (with their weight) and then adding the scores for each criterion together D) identifying the current organizational landscape, stakeholders, and key personnel involved in the decision-making process

A) comparing different options in order to determine which are best candidates for measure

What is the purpose of executive support systems (ESSs)? A) provide output that helps managers make important decisions B) provide filters that help eliminate management bias C) assist managers in making unstructured decisions D) provide management with high-velocity decisions

A) provide output that helps managers make important decisions

What is the third step when applying multiple-criteria decision analysis (MCDA)? A) calculate the values B) identify and select objectives and criteria C) describe the context D) identify available options

B) identify and select objectives and criteria

Which of the measurable outcomes of the balanced scorecard framework focuses on organizational culture? A) customers B) learning and growth C) financial D) internal business processes

B) learning and growth

What are the five classical functions of managers as identified by management theorist Henri Fayol? A) communicating, organizing, coordinating, deciding, controlling B) planning, organizing, coordinating, deciding, controlling C) planning, organizing, computing, deciding, controlling D) coordinating, planning, organizing, managing, controlling

B) planning, organizing, coordinating, deciding, controlling

Which is the stage of Herbert Simpson's four stage approach to decision making where the problem is identified? A) design B) implementation C) choice D) intelligence

D) intelligence

In which stage of Herbert Simpson's four stage process for decision making are solutions identified? A) first B) fourth C) third D) second

D) second