INTB 3355 Final Review
attitude towards time
1. identifies where the culture's primary focus is, whether it uses the past, the present, or the future as a lens to view the present 2. describes whether actions are sequential (monochronic) or synchronous (polychronic)
trompenaars seven dimensions
1. universalism vs. particularism 2. individualism vs. communitarianism 3. neutral vs. affective 4. specific vs. diffuse 5. achievement vs. ascription 6. attitudes towards time (2 aspects) 7. attitude towards the environment
b.
__ refers to the total value of all income generated by the residents of a nation, including both domestic income and income from abroad? a.) gross domestic product b.) gross national income c.) gross domestic income d.) net national product
developed economies
a classification for high-income industrialized nations, which have high living standards and the most technically developed infrastructure
developing economies
a classification for the world's lower-income nations, which have less technically developed infrastructures and lower living standard
specific vs. diffuse
a cultural dimension in which cultures dimensions are distinguished based on their differentiation between private life and public or work life
specific culture
a culture in which people make distinctions between their work relationships and other relationships, so that work relationships do not carry over beyond work
diffuse culture
a culture in which work relationships carry over to other areas of life and influence them
purchasing power parity (PPP)
a means of adjusting the exchange rates for two currencies so the currencies have equivalent purchasing power
gross domestic product (GDP)
a measure of an economy's size based on the market value of goods and services produced within a nation in a year
income distribution
a measure of how a nation's income is apportioned among its people
gini index
a measure of the degree to which family income within a country is distributed equally
gross national income
a measure of the total value of all income generated by the residents of a nation, including both domestic production of goods and services and income generated from abroad, mainly through dividends and interest payments, minus similar payments made to other countries.
universalism
a type of culture in which rules across the board, to all people, in all situations rule based
achievement culture
a type of culture in which there are meritocracies that reward what you do. ex: in the united states, for example, __ is a primary determinant of social status. this dimension may be especially helpful to keep in mind for staffing and interpersonal relationships
polychronic culture
a type of culture in which two or more activities are carried out within the same clock block; switching among activities can be both desirable and productive also known as multitasking
ascription culture
a type of culture in which you consider who a person is in terms of his or her family lineage, age, or other attributes. you are valued for who you are
particularism
a type of culture where context is considered before the rule is applied relationship based
disposable income
after-tax personal income
the four elements of geography managers consider
all of the following are included in __? -location -topography -climate -natural resources physical elements of location are uncontrollable
six quick rules of thumb for doing business across cultures
all of the following can are included in ___? 1. be prepared 2. slow down 3. establish trust 4. understanding the importance of language 5. respect the culture 6. understand components of culture
culture
all of the following can be used to describe ___? 1. __ is learned, we are not born with it 2. aspects of __ are interrelated 3. ___ is shared, patterned, and mutually constructed through social interaction 4. __ defines the boundaries of different groups __ includes everything: aesthetics, attitudes & beliefs, religion, material culture, language, societal organization, education, laws & political structures
meteorological conditions
all of the following fall under __? -temperature -precipitation -wind
foreign environment
all the uncontrollable forces originating outside the home country that surround and influence the firm
low income economies
an economy with a GNI per capita of $1,045 or less
high income economies
an economy with a GNI per capita of $12,746 or more
middle income economies
an economy with a GNI per capita of over $1,045 but less than $12,746
lower middle economies
an economy with a GNI per capita of over $1,045 up to $4,125
upper middle economies
an economy with a GNI per capita over $4,125 but less than $12,746
location
builds political and trade relationships
formal controls
compliance through rules and sanctions
informal controls
compliance through social norms
topography
creates differences in economies, cultures, politics, social structures
e.
culture includes everything but: a.) aesthetics b.) religion c.) language d.) political structures e.) none of the above
d.
culture includes everything but? a.) religion b.) religion and politics c.) higher education and universal values d.) none of the above
b.
culture plays a significant role in the disciplines of: a.) marketing, but not finance b.) leadership, accounting, finance, marketing, human resources, production c.) marketing and human resources, but not production, finance, and accounting
a.
developed economies tend to have high savings rates? a.) true b.) false
attitude towards environment
do we try to live in harmony with nature, or do we try to control it? -internal direction -external direction
emerging market economies
economies with per-capita incomes in the low to middle range that are in a transition toward developed status
climatic conditions
explain differences in human and economic development
a.
from comparisons of income distribution studies over time, it generally appears that? a.) income is more evenly distributed in the richer nations b.) there are few differences in income distribution between developed and developing nations c.) income redistribution changes relatively quickly d.) income inequality decreases in the early stages of development and reverses in the later stages
frameworks
help managers understand behavioral patterns across cultural borders
international environment
interaction between domestic and foreign environmental forces or between sets of foreign environmental forces
a.
monochronic time is best illustrated by? a.) university scheduling patterns b.) a rock concert c.) high context cultures such as arab and asian cultures d.) all of the above
c.
most developed nations share the following characteristics? a.) regional dualism b.) technological dualism c.) declining share for manufacturing d.) disguised unemployment or underemployment
a.
most developing nations share the following characteristic(s)? a.) unequal distribution of income, with a very small middle class b.) a broad range of products for export, usually based on basic manufacturing c.) high savings rates d.) political stability based on a non-democratically elected government
natural capital
natural resources such as air, land, and water that provide us with the goods and services on which our survival depends
external direction culture
people believe the natural world controls them and they need to work with their environment
internal direction culture
people believe they control nature
discretionary income
the amount of income left after paying taxes and making essential purchases
communitarianism
the belief that the group is the beneficiary of the actions taken
ethnocentricity
the belief that your own culture is superior to other cultures
hall's framework
the following below can be used to describe which cultural framework? -simple, but powerful -context includes: the relevant information and beyond explicit information -high and low context cultures
low context culture
the following can be used to describe __? -explicit communication, direct and to-the-point -monochronic, linear, tangible, (tied to "time is money"), uses schedules ex: north america
high context culture
the following can be used to describe __? -implicit and indirect communication; context is critical -polychronic (simultaneous activities; multi-tasking) ex: asia, latin america, middle east
high context culture
the following can be used to describe __? -less verbally explicit communication, less written/formal information -more internalized understandings of what is communicated -multiple cross cutting ties and intersections with others -long term relationships -strong boundaries for insiders/outsiders -knowledge is situational, relational -decisions and activities focus around personal face-to-face relationships, often around a central authority person
low context culture
the following can be used to describe __? -rule oriented, people play by external rules -more knowledge is codified, public, external, and accessible -sequencing, separation of time, space, activities, relationships -knowledge is more often transferrable -task centered. decisions and activities focus around what needs to be done, division of responsibilities
accounting and finance
the following is an example of how culture affects all business functions, which business function does this convey? controls are based on the perception of trust in people -formal controls -informal controls
production
the following is an example of how culture affects all business functions, which business function does this convey? how do people work in groups? How do groups acquire resources?
human resources
the following is an example of how culture affects all business functions, which business function does this convey? what are the local sociocultural motivators of employees?
marketing
the following is an example of how culture affects all business functions, which business function does this convey? what motivates people to buy and what do they prefer to buy?
preferred leadership styles
the following is an example of how culture affects all business functions, which business function does this display? relationship between leader and followers: hierarchical? lateral? paternalistic? heroic?
underground economy
the part of a nation's income that, because of un-reporting or underreporting, is not measured by official statistics. it includes undeclared production of legal and illegal goods and services, and their corresponding activities (ex: money laundering, and concealed income in kind (barter)) -higher income tax levels and increased government red tape tend to create a bigger __
monochronic culture
time is characterized as linear, tangible, and divisible into blocks, consistent with an economic understanding of time, that it is a scarce resource to be measured, saved, and spent. an __ approach to time that emphasizes planning and schedules
achievement vs. ascription
what a person does contrasted with who a person is
a.
what percentage of world oil production is controlled by private companies? a.) 20% b.) 40% c.) 60% d.) 80%
a.
what were the top 5 countries of origin for US crude oil imports in 2018? a.) canada, saudi arabia, mexico, venezuela, iraq b.) iran, saudi arabia, mexico, qatar, iraq
neutral vs. affective
withholding emotion vs. expressing emotion