Into To Man. Ch7
Tactical goals are established by
middle-level managers.
A(n) ________ is a statement of the organization's unique purpose and its scope of operations.
mission
A long-term operational goal means a 10-year goal.
F
Common constraints to planning are lack of government guidelines and low levels of competition.
F
Communication and participation are two of the most common barriers to goal setting and planning.
F
Ford has demonstrated a lack of willingness to involve low-level managers in the planning process.
F
Heavy emphasis on managerial rewards for long-term performance is often a barrier to effective planning.
F
Optimizing involves dealing with the consistencies between different goals.
F
Strategic plans should specify the resources and time frames required to achieve strategic goals.
F
The director of the planning staff is probably the single most important individual in an organization's planning process.
F
Employee turnover and absenteeism rates are examples of human resource goals.
T
Employees should be rewarded for establishing effective goals and plans even if they do not successfully achieve them.
T
Reluctance by managers to establish goals means that they may be trying to avoid accountability.
T
Standard operating procedures are more specific than policies.
T
Tactical plans are to battles what strategy is to war.
T
Tactical plans have a shorter time frame than strategic plans.
T
Achieving a target level of market share for a specific product is an example of a(n)
operational goal.
Plans that are narrowly focused, have short time frames, and involve lower-level managers are
operational plans.
The broadest form of single-use plans are
programs.
The narrowest form of standing plans are
rules
Formal goal setting occasionally fails because of
too much required paperwork and recordkeeping.
Goals are often inappropriate because they are
unattainable.
The first step in the planning process is
understanding the environment.
Complexity makes long-range planning
difficult.
Managers must understand that effective planning will
eliminate the need for adjustments and exceptions.
