Intro. to Business Chapter 4

A social audit is a systematic evaluation of the positive and negative views of the public about a business firm.

False

An ethical dilemma involves clear misconduct at the workplace.

False

Codes of conduct work best when people are given the freedom to choose whether they wish to follow them or not.

False

Corporate etiquette is the obligation of a business to contribute to society.

False

Producing products that you know will break before their time is illegal and unethical.

False

Stakeholders refer to groups of people who have a malicious intent toward an organization and who often resort to harmful actions.

False

Encouraging fraudulent accounting is illegal and unethical.

True

Globalization has made ethics and social responsibility complicated for workers at every level.

True

Planned obsolescence represents a clear violation of social responsibility.

True

Smart businesses view customer complaints as an opportunity to create better products and stronger relationships.

True

The personal needs, the culture, and the family of an individual influence his or her ethical choices.

True

When employees perceive more management commitment, they tend to be more fully engaged.

True

The number-one goal of any business is to contribute to society.

False