Introduction to SDLC MC

53. The document that describes the business reasons for building a system and the value that the system is expected to provide is called the "System Proposal."

Ans: False

55. If the development team of an organization is not familiar with the technologies that may be used, the project should be cancelled.

Ans: False

57. To be compatible, all costs and benefits should use the current value of money since variations over time will (a) not affect the return on investment and (b) it is difficult (or impossible) to estimate future value of money.

Ans: False

65. What things might happen in the requirements gathering step in the analysis phase of the SDLC?

Ans: Interviews, questionnaires, group workshops, observation, JAD sessions, document analysis, more

61. What calculations are used in economic feasibility?

Ans: Return on investment NPV - net present value of money break-even analysis cost/benefit analysis

29. The primary goal of a system is to create value for the organization.

Ans: True

31. Systems that are cancelled or abandoned are frequently due to a lack of clarity about how the system should support an organization's goals and improve processes.

Ans: True

32. The key person in the SDLC is the systems analyst who analyzed the business situation, identifies opportunities for improvements and design an information system to implement the improvements.

Ans: True

36. When compared to a systems analyst, the business analyst will probably have more responsibility for determining business value.

Ans: True

38. The requirements analyst role includes complete and accurate determination of what the system requirements consist of for all stakeholders.

Ans: True

39. The SDLC generally can be broken into four phases: planning, analysis, design and implementation.

Ans: True

42. The primary output of the planning phase is the system request.

Ans: True

43. The primary output of the analysis phase is the system proposal.

Ans: True

44. The normal sequence of SDLC phase outputs (from beginning to end) would be: system request system proposal system specifications and installed system.

Ans: True

49. The three feasibility analyses in the text were: organizational feasibility, technical feasibility, and economic feasibility.

Ans: True

50. Developing navigation methods, database, and file specifications and what architecture to use would occur in the design phase of the SDLC.

Ans: True

51. A support plan for the system is established in the implementation phase of the SDLC.

Ans: True

52. The project sponsor should have an idea of the business value to be gained from the system.

Ans: True

54. A system request will generally have these items: project sponsor business need business requirements business value special issues or constraints.

Ans: True

56. Using 'net present value' in calculating economic feasibility will allow for variations in the time value of money.

Ans: True

58. Numerous studies report that projects involving information technology experience failure rates from 30% - 70%.

Ans: True

59. The champion supports the project with resources and political support.

Ans: True

17. PCM Incorporated will need to purchase new servers for a system. This would be a: a) Development cost b) Operating cost c) Ongoing cost d) Intangible cost e) Intangible benefit

Ans: a

26. Becky is a systems analyst for Laswell Consulting. She is attending a three-day intensive workshop on developing applications in php. What systems analyst skill is she working on? a) Technical b) Business c) Analytical d) Interpersonal e) Ethical

Ans: a

60. Can the project sponsor and the project champion be the same person? Explain.

Ans: Yes. On smaller projects they might be, on larger projects you might have more than one sponsor or more than one champion or they might just be different people.

46. Interviewing is generally done in the analysis phase of the SDLC.

Ans: True

64. What are the four phases of the SDLC and what is the major deliverable from each of the phases?

Ans: Planning - deliverable is the system request (also feasibility study and project plan) Analysis - deliverable is the system proposal Design - deliverable is the system specification (also alternative matrix) Implementation - deliverable is the installed system (including documentation, migration plan, and support plan)

62. What is the difference between a systems analyst and a business analyst?

Ans: A systems analyst interfaces between the business side and the development/technical site while a business analyst focuses on the business side of a project.

63. One of the skills needed for a systems analyst is to be ethical. Why do you think that is important?

Ans: Analysts must deal fairly, honestly, and ethically with other project team members, managers, and systems users. Analysts frequently have confidential information and must not share that information with others.

30. Systems analysis and design projects are highly effective, with less than 3% of all projects cancelled or abandoned.

Ans: False

12. Alice is calculating whether a system will lower costs or increase revenues. What SDLC phase is she in? a) Planning b) Analysis c) Design d) Implementation e) Evaluation

Ans: a

13. Which was NOT given as a method for determining business requirements? a) Benchmarking b) Interviewing c) Observation d) Document analysis e) Questionnaires and surveys

Ans: a

11. Chang is working on "How will this system work." What SDLC phase is he in? a) Planning b) Analysis c) Design d) Implementation e) Transition

Ans: c

6. Which of the following project roles would identify how technology can improve business processes? a) Systems analyst b) Business analyst c) Infrastructure analyst d) Change management analyst e) Requirements analyst

a) Systems analyst

7. Which of the following project roles would insure that the system conforms to information systems standards? a) Systems analyst b) Business analyst c) Infrastructure analyst d) Change management analyst e) Project manager

a) Systems analyst

The outcome of the analysis phase is the: a) Feasibility analysis document b) System proposal document c) System specification document d) System request document e) Business process document

b) System proposal document

3. The outcome of the design phase is the: a) Feasibility analysis document b) System proposal document c) System specification document d) System request document e) Business process document

c) System specification document

8. Which of the following project roles would serve as a primary point of contact for a project? a) Systems analyst b) Business analyst c) Infrastructure analyst d) Change management analyst e) Project sponsor

e) Project sponsor

5. Which is NOT an attribute of a systems analyst? a) Understanding what to change b) Knowing how to change it c) Convincing others of the need to change d) Serving as a change agent e) Selecting which projects to approve

e) Selecting which projects to approve

4. Which is NOT true for systems analysts? a) They create value for an organization b) They enable the organization to perform work better c) They do things and challenge the current way that an organization works d) They play a key role in information systems development projects e) They are the project sponsors for system proposals

e) They are the project sponsors for system proposals

45. The question 'Can we build it' is asked in the design phase.

Ans: False

47. Juan is creating use cases. He is working in the design phase of the SDLC.

Ans: False

48. The planning phase of the SDLC will have two steps: project initiation and requirements determination.

Ans: False

41. Anne has asked users and managers to identify problems with the as-is system and to describe how to solve them in the to-be system. She is probably in the analysis phase of SDLC.

Ans. True

66. Which types of people (or specific people) are important in "organizational feasibility" and why?

Ans: Champion (or project sponsor) - initiates the project / promotes it / allocates time to the project, provides resources Organizational Management - knows about the project / budgets funds, encourages users Systems Users - make decision about the project / does hands on work for the project (testing, giving input through interviews, JAD sessions, etc.) /ultimately determine if the project is successful by using it!!!

33. Systems analysts are generally experts in business, finance, and application development.

Ans: False

34. When compared to a business analyst, the systems analyst will identify how the system will provide business value.

Ans: False

35. The business analyst role focuses on the business issues surrounding the system.

Ans: False

37. Because of the need to be focused on providing information about the business value of a system, a systems analyst will probably have much training or experience in programming or application development.

Ans: False

40. In SDLC, analysis is generally divided into three steps: understanding the as-is system developing a cost-benefit analysis and understanding the technical feasibility.

Ans: False

10. Michaela is a systems analyst who is determining business requirements. What would most likely be the SDLC phase for her? a) Planning b) Analysis c) Design d) Implementation e) Business requirements are not developed by systems analysts, but by business analysts

Ans: b

18. Ramya is preparing an economic feasibility study. She has a calculation where she takes total benefits minus total costs and divides that answer by the total costs. She is calculating: a) Return on investment b) Break-even point c) Net present value d) Revenue e) Profit

Ans: b

22. Which is an activity the users probably will NOT do on a project? a) Make decisions that influence the project b) Budget funds for the project c) Perform hands-on activities for the project d) Be assigned specific tasks to perform (with clear deadlines) e) Have some official roles on the project team

Ans: b

24. The type of skill that is common to systems analysts to understand how IT can be applied to business situations and to ensure that the IT delivers real business value is: a) Technical b) Business c) Analytical d) Interpersonal e) Ethical

Ans: b

28. Amy is planning on talking with a clerk and a manager in the accounts payable area, a manager in the procurement department, and two vendors. She is probably doing: a) Observation b) Interviews c) JAD d) Documentation analysis e) Organizational Feasibility

Ans: b

9. Which of the following project roles would analyze the key business aspects of the system? a) Systems analyst b) Business analyst c) Infrastructure analyst d) Change management analyst e) Project manager

Ans: b

14. Which would normally NOT be a reason for a project? a) When a business need has been identified b) A consultant has suggested a new customer relationship management system c) An open-source platform has just come on the market d) An existing system just isn't working properly, and the workaround is tedious e) To support a new business initiative

Ans: c

16. Because the cost can be immense, _________ is one of the most critical steps in implementation. a) Documentation b) Coding c) Testing d) Developing a conversion strategy e) Training

Ans: c

27. Jack is going over financial numbers for a proposed project. Which of the following system analyst skills is he exhibiting currently? a) Technical b) Business c) Analytical d) Interpersonal e) Management

Ans: c

the total cumulative costs are $120,000. The ROI would be: a) $62,000 b) About 34% c) About 51.7% d) About 65.3% e) Less than 20%

Ans: c

15. Which phase is generally the longest and most expensive part of the development process? a) Planning b) Analysis c) Design d) Implementation e) Feasibility

Ans: d

19. Robert is doing an economic analysis using today's dollar values. He is doing: a) Cash flow analysis b) Return on investment analysis c) Break-even point analysis d) Net present value analysis e) Internal rate of return analysis

Ans: d

21. Which of the following project roles would probably make a presentation about the objectives of a proposed project and its benefits to executives who will benefit directly from the project? a) Requirements analyst b) Systems analyst c) Project manager d) Champion e) Chief Information Officer (CIO)

Ans: d

25. Rocky is dealing one-on-one with users and business managers (including some that have little experience with technology). He is demonstrating what system analyst skill? a) Technical b) Business c) Analytical d) Interpersonal e) Ethical

Ans: d

23. The type of skill that is common to systems analysts to deal fairly and honestly with other project team members is: a) Technical b) Business c) Analytical d) Interpersonal e) Ethical

Ans: e