IS Exam 1

The person who identifies opportunities for improvements and designs an information system to implement them is called a(n)

1) computer programmer 2) end-user incorrect 3) systems analyst correct 4)systems specialist incorrect 5) technical writer incorrect

The primary goal of the systems analyst is to

1.acquire a working tool incorrect 2.create a wonderful system incorrect 3.create value for the organization correct 4.establish the phases of the SDLC incorrect 5.identify opportunities for improvement incorrect

The _____ is generated by the department or person that has an idea for a new information system.

1.economic feasibility analysis incorrect 2.requirements document incorrect 3.project charter incorrect 4.system request correct 5.project plan incorrect

Which of the following analysis strategies incurs the highest risk yet has the potential to provide high value to the business?

Business Process Reengineering

_____ feasibility is determined by identifying costs and benefits associated with the system.

Economic

A key factor in staffing a project involves motivating people to meet the project's objectives, and the most effective way to do this is through the use of money and bonuses.

FALSE

A systems analyst has prepared an interview agenda that begins with a number of specific, detailed questions, and then asks the interviewee to make general statements about the policies and procedure of the business process. The analyst is following a top-down interview structure.

FALSE

Activity elimination technique of BPR focuses on understanding the fundamental outcomes that provide value to customers.

FALSE

An analysis team consisting of users, managers, and analysts, are in the midst of a daylong meeting. They are working on systematically evaluating the consequences of removing every activity from the current business process. The team is performing activity-based costing.

FALSE

An object is same as its class since both have attributes and behaviors.

FALSE

In object-oriented systems, the encapsulation means the system simply combines processes and data into attributes.

FALSE

Joint Application Design (JAD) is always the better requirements-gathering technique than others. In practice, every project should only JAD.

FALSE

Root cause analysis attempts to find solutions for the business problems.

FALSE

SCRUM has a designated team leader to lead the system development.

FALSE

Scope creep is only a minor factor in projects running over schedule, and every effort should be made to incorporate changes into the present system if they would truly be beneficial.

FALSE

Timeboxing requires you to compromise your project's budget.

FALSE

To identify improvements in BPR, the analyst should perform outcome analysis, activity analysis, and technology elimination.

FALSE

To identify the costs and benefits related to the computer technology for a project the systems analyst should rely on the business users.

FALSE

When you begin an interview, the first goal is to establish control and let the interviewee know that you have a mastery of the subject.

FALSE

_____ is the process of examining the technical, economic, and organizational pros and cons of developing a new system.

Feasibility analysis

_____ is the process of planning and controlling the development of a system within a specified time frame at a minimum cost with the right functionality.

Project management

A 20% increase in sales volume is a tangible benefit that can be included in a cost-benefit analysis.

TRUE

A good technique to help minimize conflict among team members is to hold team members accountable for their tasks.

TRUE

A high return on investment (ROI) results when benefits far outweigh the cost of a new project or information system.

TRUE

A system proposal brings together into a SINGLE comprehensive document the material created during planning and analysis..

TRUE

Amanda had the managers at her company develop a list of important and interesting technologies and how each technology could be applied to current business process. Amanda is identifying improvement opportunities through technology analysis.

TRUE

Document analysis and observation are commonly used for understanding the As-Is system because they are useful for obtaining facts.

TRUE

Economic feasibility is determined by identifying costs and benefits associated with the system, assigning values to them, and then calculating the cash flow and return on investment for the project.

TRUE

Estimates from the planning stage will need to be refined as the project progresses, because it is virtually impossible to develop an exact assessment of the project's schedule before the analysis and design phases are conducted.

TRUE

Polymorphism means that the same message can be interpreted differently by different classes of objects.

TRUE

Scope creep can lead to missed project deadlines and budget overruns.

TRUE

Timeboxing is a popular technique which sets a fixed deadline for a project and delivers the system by that deadline no matter what, even if functionality needs to be reduced.

TRUE

To better understand the As-Is system the project team members can perform document analysis on existing forms, reports, and business process models.

TRUE

Tracy has decided to ask the users and managers to identify problems with the current system and to recommend how to solve these problems in the future system. They have recommended small incremental changes. Tracy is identifying improvement opportunities through problem analysis.

TRUE

_______ is an example of a functional requirement.

The system should be able to search all available inventory in order to determine whether a product can be made by a given date

Overall, the consistent notation, integration among the diagramming techniques, and application of the diagrams across the entire development process makes ________ a powerful and flexible tool set for analysts and developers.

UML

_____ development is a structured design methodology that proceeds in a sequence from one phase to the next.

Waterfall

The principal disadvantages(s) with the waterfall development methodology is (are) _____.

a long time elapses between completion of the system proposal and the delivery of the system if the team misses important requirements, expensive post-implementation programming may be needed the design must be completely specified on paper before programming begins all of these

SCRUM belongs to the category of system development methodologies:

agile development

The functional model component of the system proposal includes _______.

an activity diagram, a set of use case descriptions, and a use case diagram

In which phase of the SDLC is the system proposal developed?

analysis

Understanding the as-is system, identifying improvements, and developing requirements for the to-be system are the steps of the _____ phase.

analysis

The goal of ______ analysis strategy is to make minor or moderate changes to the business processes so that they will become more efficient and effective.

business process improvement (BPI)

During an interview, the following question is asked; "How many times during a typical week does a customer complain about inadequate service following a sale?" This question is an example of a (n) _____ question.

closed-ended

The project plan is the document that is used to _____.

describe how the project team will go about developing the proposed system

Deciding how the hardware, software, and network infrastructure will operate occurs during the _____ phase of the SDLC.

design

In which phase of the SDLC is the system specification developed?

design

Interfaces (e.g., menus, reports, forms) are specified during the _____ phase of the SDLC.

design

The examination of existing paperwork in order to better understand the As-Is system is an example of what information-gathering strategy?

document analysis

Two BPI techniques used to identify possible improvements in the current system are _____.

duration analysis and activity based costing correct

Operational costs that are examined during feasibility analysis include _____.

equipment upgrades

Feasibility analysis may be defined as a(n)_____.

guide to determining whether to proceed with a project

The phase of the SDLC when the system is actually built or purchased is the _____.

implementation

Which of the following is one of the basic characters of object-oriented systems :

inheritance

Which of the following analysis strategies is best?

it depends on the situation

Which of the following factors would tend to increase the technical risk of a project?

large project size

The project sponsor is the _____.

lead systems analyst on the project team incorrect person or department that requested the system correct lead computer programmer charged with writing the code for the system incorrect project team leader in charge of developing the system incorrect any of these may fill the role of the project sponsor incorrect

To identify the tasks for a work plan the project manager can _____.

list the four phases of the SDLC and the steps that occur in each

Unlike traditional Work Breakdown Structures (WBS), evolutionary WBSs are

none of these

Users typically do not think in terms of data or processes; instead, they see their business as a collection of logical units that contain both - so communicating in terms of __________ improves the interaction between a user and an analyst or developer.

objects

What information-gathering strategy enables the analyst to see the reality of the situation rather than listen to others describe it?

observation

Peter is the vice president of accounting and finance. For the past year he has solely provided the resources necessary to get the just-in-time accounting system through the planning and analysis phases of the SDLC. Other managers have openly stated that the JIT system is not worth the investment. The SEC has just placed Peter under investigation for insider trading and the board has asked him to resign. This project is failing _____ feasibility analysis.

organizational

If end users feel fearful or threatened by a proposed new system, this factor should be included as a part of the _____.

organizational feasibility assessment

In which phase of the SDLC is the project plan developed?

planning

Understanding why an information system should be built and determining how the project team will build it is part of the _____ phase of the SDLC.

planning Phase

The four phases of the Systems Development Life Cycle are

planning, analysis, design, and implementation

Two BPA techniques commonly used to identify possible problems in the current system are _____.

problem analysis and root cause analysis

A development methodology that focuses on the processes as the core of the system is said to be _____.

process-centered

The four elements commonly found on a system request are _____.

project sponsor, business need, business requirements, and business value

Examples of development costs include all EXCEPT _____.

software licensing fees

The process of understanding how an information system can support business needs, design the system, build it, and deliver it to users is the _____.

systems development life cycle

A JAD facilitator is _____.

the person who sets the meeting agenda and guides the discussion

Iterative and Incremental development means that

the system will undergo continuous testing and refinement

The analysis phase of the SDLC answers which questions?

who will the system be for, what the system will do, when will it be used, and where will it be used