IS you made
"Full HD" resolution is expressed as
1920 X 1080
Most new laptop computers come with how much storage?
256 GB-1 TB
Select the true statements about supervised learning.
A classification model is designed when machine learning allocates a label value to a specific class and then seeks to recognize these values to decide what categories they fit into. In supervised learning, class labels are used to create the classification model. Supervised learning uses data class labels within data sets that specify what the data represents.
Select the true statements about machine learning.
AI can learn from machine learning models created by inputs and analysis of anticipated outputs. Machine learning uses data and algorithms to emulate the way humans learn. Machine learning systems improve their accuracy gradually through a continual process of learning.
Some computers use ________ to represent characters in a binary format.
ASCII
Select the true statements about how machine learning can be used to solve a problem.
Algorithms created by machine learning take data and answers to questions and use this to develop a machine learning model. Machine learning uses various data inputs to build an algorithm. If-then statements are often used in machine learning models.
Charlotte and Micah disagree about which new healthcare insurance to adopt for their company. Charlotte wants to choose a cost-effective policy as soon as possible, while Micah wants to ensure that employees do not see a reduction in benefits because of the change. What can you deduce about Charlotte and Micah from this information?
Charlotte has a red MVS; Micah has a blue MVS.
George is an editorial manager at a publishing company. He wants to give one of his supervisors an "Employee of the Year" award. Which supervisor should he choose if he is looking for an employee with a strong sense of caring?
Cho, who helps her employees develop the skills that will allow them to advance
Which of the following are true statements about bias in AI?
Cognitive bias includes conscious or unconscious errors in cognition that impact an individual's judgments, assumptions, and decision making. AI bias is defined as variance that exists in the output provided by AI algorithms. Biases in AI often result from two factors: cognitive bias or incomplete data.
Which of the following are true statements about trust in AI platforms?
Collaboration can help to build trust in AI platforms. Creating transparency is an important step in building trust in AI platforms. In a recent study by Deloitte, 67 percent of executives responded they are "not comfortable" using data from advanced AI systems.
Which statement is true of corporate values?
Corporate values are most effective when aligned with personal values.
The FTC acknowledged that AI has the potential to advance almost every industry, but all of this potential comes with some negative risks that must be addressed. Concerning AI, which of the following does the FTC urge organizations to provide evidence of?
Explain how algorithms make decisions. Hold themselves accountable for compliance, ethics, fairness, and nondiscrimination. Ensure that decisions are fair, robust, and empirically sound.
A company president often states in her written and oral communications that she is answerable to the people who use the company's products. By repeating this so frequently, she most likely causes people to mistrust her.
False
A manager who wants to hire an effective leader should focus on applicants who are extroverts.
False
During a conversation with his supervisor, Andy paraphrases something that he heard her say. This is an example of a judger statement.
False
Employees usually speak up when they observe potentially unethical behavior.
False
Projected cognitive similarity is the tendency to think members of other groups are all the same.
False
Select the true statements about unsupervised learning.
In unsupervised learning, clustering is used. Unsupervised algorithms are used to uncover hidden associations within data sets or patterns within data sets that may go unnoticed without the assistance of humans. In unsupervised learning, machine learning algorithms are used to examine and cluster unlabeled data sets.
Which of the following are guiding principles for the ethical use of AI?
Incorporate transparency and accountability concerning AI practices. Follow laws, rules, and standards covering AI. Implement data security and privacy principles.
Who are the 3 biggest computer processor manufacturers?
Intel AMD Nvidia
In one study, over three-quarters of students surveyed felt that ________ was not a serious offense.
Internet plagiarism
What is the main difference between probing questions and solution-oriented questions?
Probing questions seek to uncover root causes, while solution-oriented questions focus on what should be done.
During a budget meeting, Fanny concludes her part of the talk and points to her presentation partner. What does this gesture most likely mean in context?
She is indicating that it is his turn to speak.
Select the true statements about generative adversarial networks (GANs).
The neural networks in a GAN include a generative network. The neural networks in a GAN include a discriminative network. GANs are designed to compete against each other (this is why they are termed adversarial) to create artificial instances of data that are interpreted as real data.
The term "native resolution" refers to?
The number of pixels in a display
What is the key characteristic of the post-trust era?
The public believes businesses operate against the public's best interests.
Which statement about business ethics is true?
They are commonly held principles in the business community for acceptable behavior.
Which of the following are steps of the Amazon Web Services (AWS) deep learning process?
Train, retrain, and tune the models. Choose and optimize the algorithm. Scale and manage the production environment.
A database is an organized collection of data? True or False
True
Effective communicators gain trust by connecting with others.
True
In high-trust relationships, communication is easier and more effective.
True
What brought about the post-trust era?
a series of business scandals and economic crises
A bus is a channel over which information flows. a bus has two parts: the _____and the _____.
address bus: data bus
What type of company is required by the Sarbanes-Oxley Act to have a code of ethics available to all employees?
all companies that are publicly traded
Combining a desktop's power with a clean look, ________ computers are popular with companies. However, their inability to expand makes them less popular with serious gamers.
all-in-one
Match each of the options above to the items below. HDMI-1 Plug and play-2 MIDI-3
allows for the transmission of high-definition audio and video signals: 1 capable of carrying digital music signals and are common in today's music scene:3 a technology that enables the OS to detect and configure peripherals without downloading software or drivers:2
The variance that exists in the output provided by AI algorithms is referred to as AI
bias
Match the following optical storage media. CD-1 DVD-2 Blu-ray-3
capacity of up to 50 gb per side-3 capacity of up to 8.5 gb-2 capacity of up to 700 mb-1
Ayanna says, "You're so generous!" in a sarcastic tone. Marvin decides that Ayanna thinks he is cheap. What process has Marvin just completed?
decoding
________ is the process of interpreting messages from others into meaning.
decoding
A type of artificial intelligence that uses data and algorithms to create learning is called Blank______ learning.
deep
Loud music, nearby conversations, and the sound of traffic are examples of physiological noise in the communication process.
false
Which quality is characteristic of people who are hubs?
flexible
A type of machine learning model that uses two neural networks is referred to as a(n) Blank______ adversarial network. These networks are designed to compete against each other (this is why they are termed adversarial) to create artificial instances of data that are interpreted as real data.
generative
Rank the storage capacities from highest to lowest. Start with the highest capacity first.
gigabyte-3 megabyte-4 petabyte-1 terabyte-2 kilobyte-5
A video card is sometimes referred to as a graphics adapter or ________.
graphics card
While working on team projects, Louisa welcomes feedback and constructive criticism from her colleagues because she values their opinions and wants to be a better team member. What aspect of emotional intelligence does this behavior demonstrate?
high relationship management
Which active listening skill involves demonstrating a learner mindset rather than a judger mindset?
holding judgement
When business executives were asked what was the most important determinant of trust in the workplace, the number one answer was
honesty
Machine learning systems improve their accuracy gradually through a continual process of learning and rely on Blank______interaction and input to assist in creating learning.
human
Which of the following are neural network layers?
input layer hidden layer
A two-in-one computer combines a tablet with a detachable ________ to make a relatively powerful, yet mobile computer.
keyboard
Which of the following represents the least amount of storage?
kilobyte
A megabyte equals approximately one ________ bytes?
million
Ethan needs to assign his team members the following tasks. One of the team members, Gail, is an extrovert. Which task is most appropriate for Gail?
moderating a team meeting to discuss how well the last development cycle went
Which of the following is a strength of the Android platform?
most widely used OS for smartphones and tablets
The smallest image element is a
pixel
A mathematical framework that can be used to analyze how much an algorithm recalls data and information about individuals is called differential
privacy
Which of the following are ethical considerations of AI?
privacy human judgement
In a weekly project update meeting, Lisa asks the following questions of one of her employees: "Why were you late meeting your last deadline? Were there external factors that delayed your work? Did other coworkers get their part of the assignment to you on time? Do you need more help from me?" What type of questions are these?
probing
Which of the following are machine learning methods?
reinforcement learning supervised learning unsupervised learning
Introverts can work more effectively with extroverts by
speaking up more quickly than feels comfortable to them.
When Leonard had to tell Tanya that her project had lost its funding, he found himself adopting a slumped posture that was similar to hers. What was Leonard doing?
synchronizing body language to show empathy
In the example in the text about Tim Cook, CEO of Apple, what method is recommended to be used to evaluate his letters to shareholders?
the FAIR test
Which quality is more characteristic of introverts?
thoughtful
Used in a variety of devices including ATMs and point-of-sale terminals, ________ allow for the input of data with the use of a stylus or finger.
touchscreens
Vince always drops hand-written reports on his administrative assistant's desk and says, "Type this right away." What common type of incivility is Vince committing?
treating others without courtesy
Martha was once mugged on the subway, so now every time she enters the subway she starts to shake and feel afraid. For Martha, the subway is a
trigger
High self-awareness includes the ability to manage events that stir strong responses.
true
Most people are far better at resolving differences when making eye contact during face-to-face conversations.
true
Unicode is a common encoding standard that is capable of representing all of the world's languages. true or false?
true
Which communication technique shows that someone has a team orientation?
using the pronouns "you" and "we" to discuss goals and needs
The post-trust era is a period of time
when people have lost the trust they once had in the business community.
The maximum number of bits per CPU instruction during one machine cycle is ________.
word size
Using the FAIR test involves providing access to ________ and explaining how you made your decisions, particularly in complicated and emotionally charged situations.
your real motivations
Put the six steps of the of the Amazon Web Services (AWS) deep learning process in the correct order.
Collect data choose and optimize the algorithm set up and manage train, retrain deploy models scale
Leona is the general manager of a global manufacturing company. She wants to give one of her managers an "Employee of the Year" award. Which manager should she choose if she is looking for the employee with the highest level of competence?
Coral, who develops effective action plans to achieve team goals
Select the true statements about neural networks.
Interconnected artificial neurons are the main building blocks of simple neural networks. A neural network is a method in artificial intelligence that teaches computers to process data in a way that is inspired by the human brain. Neural networks are a type of machine learning process called deep learning.
Why has transparency become so important in the post-trust era?
It helps reduce the fear that unethical or dishonest practices are being conducted in secret.
Rhonda is the general manager of a software company. She wants to give one of her employees an "Employee of the Year" award. Which of the following individuals should she choose if she is looking for an employee who communicates fairly in business?
Juliana, who always discloses her sources of information
Common types of servers include
Network server, file server, and web server
Select the true statements about deep learning.
One of the benefits of deep learning is that portions of the learning process are automated, eliminating some of the need for human intervention. Deep learning is often referred to as scalable learning. Deep learning is a type of artificial intelligence that uses data and algorithms to create learning.
In recent years, transparency has become the dominant business ethic for communications.
True
It is the duty of corporate employees to act visibly, predictably, and understandably when dealing with the public.
True
Kersey pursues business opportunities aggressively because she believes that doing nothing can be very costly. Kersey demonstrates a focus on action.
True
Someone who has an enlarged vision of those affected by his or her business activities has a sense of accountability.
True
The platform or operating system of a computer controls all of the functions of a computer.
True
Which are important considerations when purchasing a new computer?
What is its price, How much RAM comes with it?, and Does the device have USB ports?
Which of the following are designed as a network operating system?
Windows NT, Linux, Windows Server, and UNIX
All outgoing messages are encoded and all incoming messages are decoded through
a filter of lifetime experiences.
Character refers to
a reputation for adhering to high moral and ethical values.
Josh is taking an Intro to Computers course and needs to use Microsoft Office to complete a variety of assignments. He has purchased the software, now he must ________ it so he can start his assignments.
install
In which of the following healthcare areas is AI used?
pharmaceuticals robotic surgery health tracking
When Kian listens to a customer, he paraphrases the customer's request or complaint to make sure he understands it. Which active listening skill is he using?
reflecting
What is the process of understanding your own emotions as they occur and how they affect your behaviors and thoughts?
self-awareness
Which term involves having the discipline to hold off on current urges in order to meet long-term intentions?
self-management
What is the term for the stated and lived values of a company?
corporate values
What does research consistently demonstrate about nonverbal communication?
People are not good at masking their feelings, but most people are inconsistent in their ability to decode nonverbal signals.
The White House Office of Science and Technology Policy has identified ten principles to consider when articulating regulatory and non-regulatory methods for the development and use of AI. Principles identified by the White House Office of Science and Technology include which of the following?
cost/benefit analysis analysis of safety and security create public trust in AI
What is the essential purpose of a supply chain management system (SCM)?
A SCM helps managers anticipate supply issues, such as increased demand or production slowdowns, so they can make quick accommodations.
Marketing manager Zia needs to know if increasing the firm's social media advertising budget will result in a higher return-on-investment. She uses a decision support system (DDS) to determine how much of a budget increase is needed to achieve a targeted sales increase. Later, if actual sales data do not match the DSS determination, Zia will rely on the system to adjust its recommendations. What does this example demonstrate?
A decision support system (DSS) typically adapts its processes based on the degree of accuracy of each prior decision, making it a form of artificial intelligence.
Businesses that rely on Quickbooks may need a decision support system, but this financial management software for small businesses does not provide one. What other resources are easily available?
A user may download a business analytics application that is compatible with QuickBooks.
Recommendations can be made with DDS software using artificial intelligence (AI) because
An DDS model that makes predictions or recommendations uses an AI type of processing, which advances based on the degree of accuracy of each prior process.
Business applications that specifically assist senior executives in gaining a broader view of the competitive landscape are referred to as
An executive information system (EIS) expressly meets the needs of executives of larger companies or corporations and allows senior corporate executives to gain an overall view of the competitive landscape
The model of a decision support system (DSS), or business intelligence (BI) system, typically adapts its processes based on the degree of accuracy of each prior decision. This type of processing can be called
Artificial Intelligence (AI)
Which of the following statements best describes Stripe and its services?
By beginning to sell POS stations, Stripe has expanded its business of credit card processing software and merchant service aggregation for e-commerce companies to also offer payment processing equipment and services to brick-and-mortar businesses such as physical stores and restaurants.
Stripe
By beginning to sell POS stations, ______ has expanded its business of credit card processing software and merchant service aggregation for e-commerce companies to also offer payment processing equipment and services to brick-and-mortar businesses such as physical stores and restaurants
What is the intended result for a business using customer relationship management (CRM) software? More than one answer may be correct
By tracking consumer behavior, customer relationship management (CRM) software focuses on customer experience in order to retain and attract customers. The result should be increased sales, market share, and profit.
Decisions
Commonly used across the logistics industry, from railway scheduling to managing port visits for ships to operating locks on waterways
Which business computer application system is focused on helping managers to maintain the business's focus on the individual customer by developing a lasting relationship that promote long-term buying?
Customer relationship management (CRM) systems focus on helping managers maintain the business's focus on the individual customer by developing a lasting relationship that promote long-term buying.
It is far less expensive to retain an existing customer than it is to acquire a new customer. This is the concept behind the use of which business computer application systems?
Customer relationship management (CRM) systems work on the premise that it is less expensive to retain existing customers than to acquire new customers.
Decision support system (business intelligence systems) applications, that expressly meet the needs of executives of larger companies or corporations are referred to as executive support systems (ESS) or
Decision support systems (business intelligence systems) application, that expressly meet the needs of executives of larger companies or corporations are referred to as executive support systems (ESS) or executive information systems (EIS).
Which person is most likely from a culture that is low in uncertainty avoidance?
Eka proceeds to implement a deal after a verbal agreement has been reached.
Which of the following was invented by a saloonkeeper in 1879 and became the most common transaction processing system for 100 years?
Employees could use this invention, originally called "Ritty's Incorruptible Cashier," to accept or return cash or checks; whenever the till was opened, a bell would alert the shopkeeper.
Executive Information System (EIS)
Executive information system (EIS), sometimes referred to as an executive support system (ESS), is a version of decision support system (DSS) software designed to expressly meet the needs of senior corporate executives of larger companies or corporations
Baby Boomers make up the largest part of the workforce today, showing strong loyalty to employers and preferring a professional work environment.
False
Cultural intelligence is a measure of your knowledge of business practices in other cultures.
False
Men are more likely to ask questions than woman are
False
People in low uncertainty avoidance cultures often stress orderliness and consistency, even if it means sacrificing experimentation and innovation.
False
The financial operations element of an EIS provides executives with visibility over a firm's hiring practices
False (A firm's hiring practices fall under the umbrella of personnel issues; therefore, they would be visible in the human resource element of an EIS.)
Project management software systems integrate the management of nearly all aspects of an organization.
False (Enterprise resource planning (ERP) systems software integrates the management of nearly all aspects of an organization.)
Merchant account aggregators and merchant money aggregators support small businesses by allowing them to share merchant accounts
False (Merchant service aggregators, not merchant money aggregators, allow small businesses to share merchant accounts, as do merchant account aggregators.)
The key element of any executive information system (EIS) is a highly intuitive user interface, often referred to as the command center
False (The intuitive user interface of executive information systems is often referred to as the dashboard, not the command center.)
Square is a software interface company that lets websites and apps, such as Lyft's, integrate credit card payment processing with their existing software.
False (The name of this software is Stripe)
Raymond is a middle manager at a textile company. He is always the first one to volunteer to stay late to get a job done, but he is not particularly loyal to the company or impressed by titles. Raymond is most likely a member of which generation?
GEN X
In which of the following scenarios would a business use human resource management system software?
Human resource management system software is designed to provide an overall view of all areas of human resources, including benefits management. Since paid time off is considered a benefit, an executive could use the HRM system to determine how many employees were actually taking advantage of this benefit
Customer Service in terms of CRM
In addition to organizing marketing and sales efforts, CRM software assists in customer service efforts, which include responding to customer questions and issues, manage returns, and managing customer contacts to improve customer relationships
What is the dominant U.S. financial services software for small business?
In the United States, QuickBooks is the dominant financial services software for small business
Which software company has expanded its credit card payment processing products to also sell point-of-sale (POS) stations?
Initially, Stripe sold credit card processing software that could be easily integrated with existing software, such as that used by Lyft. Now it also sells POS stations as well.
What is true about cultures with low performance orientation?
Low performance orientation is especially problematic in business.
Which person demonstrates projected cognitive similarity?
Marisol assumes that other cultural groups have the same values as hers.
Which major category of executive information system application would focus on the process a software company used to launch a new application?
Operations management is responsible for organizational processes. The process for launching a new software application would fall under operations management.
What must be kept in mind while building cross-cultural relationships?
People across cultures interpret behavior differently.
Quickbooks
Provides accounting services, payroll management, human resources services, credit card processing, and merchant aggregator services to small business customers
Who are well-known manufacturers of customer relationship management software? More than one answer may be correct.
Salesforce is one of the largest suppliers of CRM software solutions. HubSpot CRM, and Freshsales CRM focus primarily on meeting the customer relationship management requirements of smaller businesses that might not have a need for a full enterprise resource planning system.
Which company was formed by Jack Dorsey, cofounder and CEO of Twitter, to provide small business owners with aggregator services and a credit card payment system they could operate through their iPhones?
Square
Supply chain management systems are business computer applications that support customer preferences and relationships.
Supply chain management systems are business computer applications that support the efficient flow of goods and services from raw materials to customer distribution and receipt of payment.
As an increasing number of retailers use modern business applications technology to process credit card payments more quickly and easily, which device is becoming nearly obsolete?
The Imprinter
How does it most benefit small businesses to have a cash drawer included with the Square Stand?
The Square Stand forms an inexpensive point-of-sale terminal that keeps track of all transactions, not just those using debit cards, credit cards, or mobile payments.
Which of the following is an advantage provided by an enterprise resource planning system? More than one answer may be selected
The advantages provided by enterprise resource planning software are the unified reports they provide, availability to both large and small businesses, and its mobile capability.
Keeping in mind that all SCM systems have three basic components, how do individual systems vary?
The components of a supply chain management (SCM) system depend on the products provided. A complex organization may require a system with many elements, whereas as a smaller organization may only require a system for local suppliers.
Which business computer application system combines information regarding the customer's buying habits with other data such as contact information so that the management team can better anticipate customer preferences and needs?
The customer relationship management (CRM) system typically begins by collecting customer information such as email, telephone, and social media data, and then combines this with information regarding the customer's buying habits, so that the management team can better anticipate customer desires.
The key element of any executive information system (EIS) is a highly intuitive user interface, often referred to as the command center.
The intuitive user interface of executive information systems is often referred to as the dashboard, not the command center.
The methodology for making decisions in a decision support system (DSS) is known as its
The model of the DSS is complex software that leads to determinations or recommendations
Why does enterprise resource planning (ERP) systems software include all of the software used to manage different departments within a corporation?
The role of enterprise resource planning software is to roll up all of the information produced by the other departments' software into one dashboard, providing the necessary business intelligence at a high level.
What are the key functions of customer relationship management (CRM) systems? More than one answer may be correct.
The three key functions of CRM systems include marketing, sales, and customer service. Marketing incorporates the acquisition of potential marketing leads, segmenting the market, and targeting promotions, such as advertisements, to create a lasting relationship with the customer. Sales involves pricing, managing marketing lead contacts, and organizing sales activities. Customer service encompasses responding to customers' questions, managing returns, and managing customer contacts to improve customer relationships.
What is a trait of people who are collectivists?
They stay in contact with and work through extended networks built on family and friends.
What is a trait of individualists?
They view themselves as separate from their friends and family.
What is the correct term for systems that allow money to be exchanged for goods and services more efficiently?
Transaction processing systems help to make the sales process itself more efficient.
Computer application systems that seek to manage a firm's interactions with customers using analytics and data analysis to identify the most valuable customers and target future customers are the customer relationship management system.
True
Highlighting points where actual personnel numbers vary from expected norms and allowing the executive to drill down into areas of interest is a key element of the human resources management element of executive information systems applications.
True
Organizations in present-oriented societies are less likely to develop clear long-term strategies and business plans.
True
The business intelligence that is collected by an enterprise resource planning software system is rolled up and presented in the dashboard.
True (All of the business intelligence gathered by an ERP system is presented to executives in the dashboard.)
________ refers to how cultures socialize members to feel in novel, surprising, or extraordinary situations.
Uncertainty avoidance
High cultural intelligence is demonstrated by the ability to
approach cross-cultural work relationships with a learner mind-set.
What is a characteristic of high cultural intelligence?
avoiding inappropriate stereotypes
What is the leading cause of disability in the workplace?
depression
In the Durable Manufacturing Company, the president, Alicia Hernandez, makes no more than five times what the lowest-paid worker earns. Alicia is often seen eating in the workers' lunchroom because she likes to hear opinions about how the work is going. Which term best describes the culture at the Durable Manufacturing Company?
egalitarian
Dana has been offered a job at a longstanding financial institution with a hierarchical culture. What should she expect to encounter when she starts work?
employees who are discouraged from openly challenging leaders
Seok has accepted an entry-level position at a company in South Korea, which has a hierarchical culture. Seok should expect to take part in his company's decision making right away.
false
Dr. Deborah Tannen studies gendered communication in the workplace. She found that the way men and women speak is related to
how they socialized as children.
In cultures with a high humane orientation,
leaders are expected to be generous and compassionate.
Gerry lives in a society where people are expected to solve their own problems. During business meetings, leaders do not waste time offering welcome or making social talk. Unfair treatment on the job is considered just the way life is. Which term best describes the type of culture Gerry lives in?
low humane orientation
Monica is a partner at a law firm that employs two people who are on the autism spectrum and a person who has ADHD. She says that having these people on staff makes her lawyers more aware of the issues they face and better able to defend people like them. Monica is referring to their
neurodiversity
Natasha is Russian, and she thinks that all Americans are the same: hard-working, dishonest, and greedy. What concept is Natasha demonstrating?
outgroup homogeneity effect
