ISAM Chapter 1-6 Quiz

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Which of the following is the best definition of an information system?

A set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision making and control in an organization

___ is a feature of social institutions that means mechanisms are in palace to determine responsibility for an action.

Accountability

Non-relational databases:

Are used to store structured and unstructured data

All of the following are steps in the process for analyzing an ethical issue except:

Assigning responsibility

The smallest unit of data a computer can handle is called a:

Bit

DSS (decision support system) and MIS (management information system) are also referred to as ___ systems

Business intelligence

CVS refers to:

Computer vision syndrome. Eyestrain related to computer display screen use

A ____ is a dedicated computer in a client/server environment that hosts a DBMS.

Database server

Which of the following adjusts copyrights laws to the internet age by making it illegal to circumvent technology-based protections of copyrighted materials?

Digital Millennium Copyright Act

The ________ strategy is characterized by heavy centralization of corporate activities in the home country of origin

Domestic exporter

____ is a feature of law-governed society and involves having laws that are known and understood, along with the ability to appeal to higher authorities to ensure that the laws are applied correctly.

Due process

The six important business objectives of information system investment include all of the following except? a.) new products b.) improved decision making c.) survival d.) employee morale e.) competitive advantage

Employee moral

A(n) ________ collects data from various key business processes and stores the data in a single comprehensive data repository, usable by many parts of the business.

Enterprise system

Which of the following is not one of the competitive forces? a.) suppliers b.) other competitors c.) customers d.) external environment

External environment

Data is information that has been shaped into a form that is meaningful to human beings

False. Information is data that has been shaped..

A network requires at least three computers and a shared resource.

False. The linking of two or more computers to share data or resources such as a printer.

Due process is a feature of political systems and allows individuals to recover damages done to them by others.

False; not due process, liability

The first step in the model of business problem solving discussed in the chapter is ___.

Identifying the problem

The ethical "no free lunch" rule states that:

If something someone else has created is useful to you, it has value, and you should assume the creator wants compensation for this work.

The final step in the 4 step model of business problem solving is?

Implementation

The three activities in an information system that produce the information organizations use to control operations are:

Input, processing & output

Producing a bill of materials is a responsibility of the __ function.

Manufacturing and production

When a firm provides a specialized product or service for a narrow target market better than competitors, they are using a _____ strategy.

Market niche

The average number of baseball tickets sold at a particular price is an example of ____.

Meaningful information.

A manufacturer of deep-sea oil rigs may be least concerned about this marketplace force.

New market entrants

In the ___ model of informed consent, personal information can be collected until the consumer specifically requests that his or her data not be collected.

Opt-out

The reduction of errors to 3.4 defects per million opportunities is central to the concept of:

Six sigma

________ consists of detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system.

Software

Data management technology consists of the:

Software governing the organization of data on physical storage media

___ systems integrate and share information from suppliers, manufacturers, distributors, and logistics companies.

Supply chain management

________ technology allows a videoconference participant to give the appearance of being present at a location other than his or her true physical location.

Telepresence

Businesses use ___ tools to search and analyze unstructured data sets, such as emails and memos

Text mining

___ is a service provided by the internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format.

The world wide web

A computerized system that performs and records the daily activities necessary to conduct business is classified as a(n):

Transaction processing system

A DSS (decision support system) often uses internal information as well as information from external sources.

True

A KMS (knowledge management system) and a CRM (customer relationship management) system are both types of enterprise applications

True

A TPS (transaction processing system) helps managers monitor the firm's relations with the external environment

True

A data warehouse extracts current and historical data from multiple operational systems in an organization

True

A firm can be said to have competitive advantage when they have higher stock market valuations than their competitors.

True

A firm's IT infrastructure provides the platform on which the firm can build its information systems.

True

A firm's information policy lays out who is responsible for updating and maintaining the information in a database system.

True

Computer abuse refers to acts involving a computer that may not be illegal but are considered unethical

True

Data administration is a special organizational function that manages the policies and procedures through which data can be managed as an organizational resource.

True

Data cleansing is the same process as data scrubbing.

True

Ethics describes the principles of right and wrong that can be used by individuals to make choices to guide their behavior.

True

Hadoop is an open source software framework for processing large quantities of any type of data, including video and Twitter feeds

True

Low-cost leadership is one of the four basic competitive strategies.

True

People, organizations, and information technology are all dimensions of information systems.

True

The principle purpose of a TPS (transaction processing system) is to answer routine questions and track the flow of transactions through an organization.

True

Intranets

Use internet technology for a private company network

A ____ is a collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively is called a(n):

Value web

A grouping of characters into a word, a group of words, or a complete number is called a tuple

false. Field

In network economics, the value of a commercial software vendor's software products:

increases as more people use them.

When the output of some units can be used as inputs to other units, or if two organizations pool markets and expertise that result in lower costs and generate profits it is often referred to as creating:

synergies

Output: a.) transfers raw data to the people who will use it for to the activities for which it will be used b.)is feedback that has been processed to create meaningful information c.) is information that is returned to appropriate members of the organization to help them evaluate the input stage d.) is a stream of raw facts representing events occurring in organizations or the physical environment e.) transfers processed information to the people who will use it or to the activities for which it will be used.

transfers processed information to the people who will use it or to the activities for which it will be used.


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