itb

Consumer behavior is the study of people's decisions and the factors that influence those decisions.

buying

Advantages of using a credit card in small business financing include that ______.

cards are accepted in many places they save time

Determinants of how much money a firm should borrow include:

cash flow forecasts speed with which they can turn the borrowed funds into cash

Small businesses can use nonstore retailing methods such as the Internet to:

open new channels of distribution

Activities of the National Labor Relations Board include:

overseeing union election campaigns investigating labor practices

The goals of most labor unions in the 1930s was the right to organize, in the 1970s to increase worker pay and benefits, in the 1980s union recognition and job security, today to reduce job loss from outsourcing. One can conclude that:

changes in the social and economic environment determine the goals of labor in a given period

Needs for operating funds include ______. (Select all that apply)

controlling credit operations acquiring needed inventory making capital expenditures

The benefits of using vending machines for such products as food and headphones include:

convenience location

The "P" of marketing, which includes shipping, transportation, storage, and logistics is known as:

place or distribution

Some online brokers are an attractive option for investors because they:

place stock orders free of charge

The type of distribution system that is owned by the manufacturer throughout the channel of distribution to the retail stores is a(n):

corporate distribution system

Successfully transferring ownership of a good is considered

possession

Any physical good, service, or idea that satisfies a want or need is a

product

Accepting credit cards can be useful to small businesses by:

providing the business with payment more quickly providing ease of payment for customers

Which three activities are part of the function of accounting?

recording financial transactions classifying financial transactions interpreting financial transactions

Infomercials are useful for products that:

require testimonials require much explanation are hard to sell

Workplace violence is:

responsible for 19 percent of women's workplace deaths the greatest cause of women's death in the workplace

During the recent financial collapse, financial managers failed to do their job effectively because of:

risky financial decisions poor investment decisions

A future focus of labor unions due to the effect of job losses from offshore outsourcing is job

security

If a push strategy is successful, then consumers are more likely to find out about a new product after:

seeing it in stores wholesalers and retailers decide to stock it

What is it called when you sell a bond above its face value?

selling it at a premium

The primary users of government and nonprofit accounting information are ______.

special interest groups legislative bodies taxpayers

An advantage of the use of computers to maintain and compile accounting information is ______.

speed

CEO bonuses and compensation packages are usually tied to increases in the company's

stock price

Form utility is provided to customers when:

strings, frame, and a handle are assembled into a tennis racket

True or false: Corporate, contractual, and administered distribution systems allow traditional retailers to compete with online retailers successfully.

t

On a balance sheet, assets may include Blank______. (Select all that apply)

tangible resources goodwill intangible resources

A large part of the cost of distribution is storage. Storage costs include:

the cost of equipment to move goods in the warehouse the cost of the warehouse facility operating the warehouse facility

When an individual goes to a supermarket and selects a box of cereal from several choices of type, brand, and size, it is an example of:

the value of marketing intermediaries who provide an assortment

As a function of financial management, financial managers must understand tax regulations because ______. (Select all that apply)

they must consider the tax implications of major decisions businesses want to minimize taxes

Sinking funds are attractive to both issuing firms and investors because ______. (Select all that apply)

they reduce the risk the bond will not be repaid they support the market price of the bond because they reduce the risk the bond will not be repaid they provide for an orderly repayment of a bond issue

Investors that are thinking of using an online broker should know that Blank______ .

they will have to conduct their own research they will not get advice on their investment decisions the service you receive depends on the size of your account

Return on equity is net income minus taxes divided by ______.

total owners' equity

When something has the ability to satisfy a want, ability, or value to goods or services it is said to have

utility

Which are forms of debt financing?

getting a loan from a bank issuing bonds

During qualifying, a salesperson is making sure that customers:

have the authority to buy have the willingness to listen to a sales message have a need for the product

Firms will leverage (raise needed funds through borrowing) because it will ______.

increase a firm's rate of return on ownership's investment

CEO compensation and bonuses are, theoretically, determined by a firm's:

increase in stock price profitability

Changes in public opinion have affected labor unions by:

influencing passage of laws to curb the power of management prohibiting compulsive union membership the passing of laws to curb corruption in unions

Compared to a bank, the interest on commercial paper is Blank______.

lower

Which are considered to be the working areas of accounting? (Select all that apply)

managerial accounting tax accounting financial accounting government and not-for-profit accounting auditing

When a firm hires an organization to assist in moving goods and services from its manufacturing plant to other businesses for sale they are adding a marketing

middleman

What information does the DJIA give investors?

an indication of the rise and fall of the stock market over time

is the yearly statement of the firm's financial condition, progress, and expectations provided

annual report

Pipelines are a useful means of transporting oil because they:

are cheap are fast

Why can loans obtained from families and friends be problematic?

because all parties may not understand cash flow

The concerns of most labor unions today have evolved to include:

offshore outsourcing worker retraining child and elder care

Functions of financial management do NOT include ______.

ensuring employees are paid fairly

The three steps in the financial planning process are to forecast the firm's short- and long-term needs, develop budgets, and ______.

establish financial controls

True or false: Sales promotions stimulate consumer purchasing and dealer interest by means of long-term activities.

f

True or false: The need to continually increase productivity led to improved working conditions in factories.

false

People over 65 have become one of the growing segments of the U.S. population.

fastest

States use marketing to attract many groups. Choose the two main groups from the list that states try to attract:

New businesses Tourists

A typical mutual fund:

invests in both stocks and bonds

If a student majors in marketing, which career options will be available?

Public relations Advertising Retail store manager

What is buying stock on margin?

Purchasing stocks by borrowing some of the purchase cost from the brokerage firm

An advantage of participation in multilevel marketing for those who do the selling is:

low cost of entry

Which is true of wholesalers?

Selling products to a school or hospital to run their business is considered a wholesale transaction Selling products to a company for internal use in production is wholesaling. Selling products to specific stores so that each store has its own unique inventory

Marketing intermediaries add value and create efficiencies by:

providing convenience performing necessary activities such as storage and transportation reducing the number of exchanges between producers and buyers

Government and nonprofit accounting involves working for organizations whose purpose is to serve ______.

ratepayers taxpayers

An advantage of

social media

The purpose of a union strike in a labor dispute is to:

stop or slow production attract public attention to their cause

In factoring, the discount given depends on ______. (Select all that apply)

the nature of the business the age of the accounts receivable the condition of the economy

Laws such as the Labor Management Reporting and Disclosure Act (Landrum-Griffin Act) of 1959 were passed when:

unions became very powerful and corrupt

Staples acts both as a

wholesaler retailer

Infomercials have been so successful because they:

-show the product in detail -are equivalent to sending out your best salespeople

Packaging serves several critical functions in the overall success of a product. Some of these functions are

Attracting the buyer's attention Explaining the benefits of what's inside Giving a potential buyer a sense of price, value, and uses.

Which of the following are advantages of issuing bonds? (Select all that apply)

Bond interest is tax deductible to the firm. Bondholders are creditors of the firm, not owners.

By 2040, the number of people who are over 65 is expected to:

almost double

A way that traditional retailers can compete with online retailers is to:

be so efficient they can beat them on cost

The principal reason for a company having a stock split is to:

decrease the market value per share of common stock

The trend toward violence in the workplace has been:

decreasing since the 1990s

The primary

downside

Companies utilize social media to:

drive traffic to the company website create awareness of product features increase product exposure

In some cases promotions tailored to specific countries or regions may be more successful than a general campaign because:

each country or region has its own culture

Which of the following are part of possession utility?

Delivery Providing credit Installation

In the future, unions are likely to focus on which of these issues?

Executive compensation Child and elder care

True or false: First-time investors in bonds should know that bonds must be held until their maturity date.

False

True or false: The many legal barriers in place around the world makes it difficult to buy securities from foreign companies.

False

True or false: Unsecured bonds are backed by collateral such as land or equipment.

False

Which of the following are true about commercial paper?

It is a short term source of funds. Only large, stable firms offer it.

What does investment risk mean in terms of selecting investments?

It is the chance that an investment will be worth less at some future time than it's worth now.

Which statements are true regarding trade credit? (Select all that apply)

It is the most widely used source of short-term funds It is usually more convenient than bank loans It is used by large and small businesses

Employers are concerned with the changing demographics of mothers in the workforce because:

many single workers and single-income families do not want to subsidize child care absences for child care cost U.S. employers billions of dollars annually the number of women workers with children under 18 has grown to about 75% since 1975

State governments use to compete with other states and countries to locate businesses in their areas.

marketing

The goal of logistics is to manage the physical flow of materials and information from points of origin to points of consumption:

meeting customer requirements at a profit

Vending machines, kiosks, and the internet are forms of

nonstore

Public relations includes which of the following management functions?

Changing policies and procedures in response to public requests Evaluating public attitudes Executing programs of action and information to earn public understanding

Which of these wholesalers are independently owned firms that take title to the goods they handles, maintain inventory, and a sales force?

Merchant wholesaler Full service merchant wholesaler

Which statements represent advantages to a company issuing stock? (Select all that apply)

There is no legal obligation to pay stock dividends. The company incurs no debt, so it may appear financially stronger. The stock price never has to be repaid to stockholders, since they become owners in the company.

Which of the following would be kept in a storage warehouse from one year to the next?

Snow blowers Lawn mowers Holiday decorations

Select the technological innovations that companies can use to develop products and services that match consumers' wants and needs more effectively.

Social networking Blogs Data bases

What is an organization whose members can buy and sell securities for companies and individual investors?

Stock exchange

When a supermarket has frozen peas in the Northeast in January, it is an example of which types of utility?

Time Place

Why do companies sometimes split their stock?

To decrease per-share prices

Which of the following are characteristics of advertising?

Uses various media Non-personal communication

Which are included in the second largest surface transportation mode because of their ability to deliver to more locations?

Vans Trucks

What is a junk bond?

a bond that is high-risk, high-interest

What are capital gains?

The positive difference between the purchase price of a stock and its sale price.

What is diversification?

The spreading of investments across different areas to reduce risk

Which type of stock gives its owners preference in the payment of dividends and an earlier claim on assets than other stockholders if the company is forced out of business and its assets are sold?

Preferred stock

Which of the following is considered to be the primary advantage of online advertising?

The company can gather more information about the customer.

Which statements are true about factoring accounts?

The firm that buys the accounts receivable collects the amount due. Small businesses often use it for financing in the short term. It is the accounts receivable of a firm sold for a discount.

Which are questions financial managers ask when considering long-term financing? (Select all that apply)

What sources of long-term funding (capital) are available, and which will best fit our needs? What funds do we need to achieve the firm's long-term goals and objectives? What are the organization's long-term goals and objectives?