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40. The key person in the SDLC is the systems analyst who analyzed the business situation, identifies opportunities for improvements and design an information system to implement the improvements.

True

43. The business analyst role focuses on the business issues surrounding the system.

True

44. When compared to a systems analyst, the business analyst will probably have more responsibility for determining business value.

True

46. The requirements analyst role includes complete and accurate determination of what the system requirements consist of for all stakeholders.

True

47. The SDLC generally can be broken into four phases: planning, analysis, design and implementation.

True

49. Anne has asked users and managers to identify problems with the as-is system and to describe how to solve them in the to-be system. She is probably doing Business Process Automation (BPA) in this case.

True

41. Systems analysts are generally experts in business, finance and application development.

False

42. When compared to a business analyst, the systems analyst will identify how the system will provide business value.

False

45. Because of the need to be focused on providing information about the business value of a system, a systems analyst will probably have much training or experience in programming or application development.

False

48. In BPA and BPI, analysis is generally divided into three steps: understanding the as-is system; developing a cost-benefit analysis; and understanding the technical feasibility.

False

51. Determining business requirements is generally done in the planning phase of the SDLC.

False

57. Juan is creating use cases. He is working in the design phase of the SDLC.

False

58. The planning phase of the SDLC will have two steps: project initiation and requirements determination.

False

63. The document that describes the business reasons for building a system and the value that the system is expected to provide is called the "System Proposal".

False

39. Systems that are not cancelled or abandoned are frequently delivered to the users significantly late or costing more than expected.

True

52. The primary output of the planning phase is the System Request.

True

53. The primary output of the analysis phase is the System Proposal.

True

54. The normal sequence of SDLC phase outputs (from beginning to end) would be: System Request; System Proposal; System Specifications; and Installed system.

True

56. Interviewing is generally done in the analysis phase of the SDLC.

True

59. The three feasibility analyses in the text were: organizational feasibility, technical feasibility, and economic feasibility.

True

60. Developing navigation methods, database and file specifications and what architecture to use would occur in the design phase of the SDLC.

True

61. A support plan for the system is established in the implementation phase of the SDLC.

True

62. The project sponsor should have an idea of the business value to be gained from the system.

True

64. A system request will generally have these items: project sponsor; business need; business requirements; business value; special issues or constraints.

True

65. The three factors in the text for a Feasibility analysis are: Technical Feasibility; Organizational Feasibility and Economic Feasibility.

True

67. User frustration with a proposed system would fall under intangible costs.

True

70. Numerous studies report that projects involving information technology experience failure rates from 30% - 70%.

True

7. Which of the following project roles would identify how technology can improve business processes? a) Systems analyst b) Business analyst c) Infrastructure analyst d) Change management analyst e) Requirements analyst

a) Systems analyst

8. Which of the following project roles would insure that the system conforms to information systems standards? a) Systems analyst b) Business analyst c) Infrastructure analyst d) Change management analyst e) Project manager

a) Systems analyst

33. Becky is a systems analyst for Laswell Consulting. She is attending a three day intensive workshop on developing applications in php. What systems analyst skill is she working on? a) Technical b) Business c) Analytical d) Interpersonal e) Ethical

a) Technical

36. Kallie is creating use cases, data flow diagrams and entity relationship diagrams. In what phase of the SDLC would she do this? a) Planning b) Analysis c) Design d) Construction e) Implementation

b) Analysis

31. The type of skill that is common to systems analysts to understand how IT can be applied to business situations and to ensure that the IT delivers real business value is: a) Technical b) Business c) Analytical d) Interpersonal e) Ethical

b) Business

35. Amy is planning on talking with a clerk and a manager in the accounts payable area, a manager in the procurement department, and two vendors. She is probably doing: a) Observation b) Interviews c) JAD d) Documentation analysis e) Organizational Feasibility

b) Interviews

24. Ramya is preparing an economic feasibility study. She has a calculation where she takes total benefits minus total costs and divides that answer by the total costs. She is calculating: a) Cash flow b) Return on investment c) Break-even point d) Net present value e) Internal rate of return

b) Return on Investment

1. The outcome of the analysis phase is the: a) Feasibility Analysis document b) System proposal document c) System specification document d) System request document e) Business Process document

b) System proposal

27. TJ has prepared a spreadsheet where the total benefits are $182,000; the total cumulative costs are $120,000. The ROI would be:: a) $62,000 b) About 34% c) About 51.7% d) About 65.3% e) Less than 20%

c) About 51.7%

34. Jack is going over financial numbers for a proposed project. Which of the following system analyst skills is he exhibiting currently? a) Technical b) Business c) Analytical d) Interpersonal e) Management

c) Analytical

28. Which of the following project roles would probably make a presentation about the objectives of a proposed project and its benefits to executives who will benefit directly from the project? a) Requirements Analyst b) Systems Analyst c) Project Manager d) Champion e) Chief Information Officer (CIO)

d) Champion

32. Rocky is dealing one-on-one with users and business managers (including some that have little experience with technology). He is demonstrating what system analyst skill? a) Technical b) Business c) Analytical d) Interpersonal e) Ethical

d) Interpersonal

30. The type of skill that is common to systems analysts to deal fairly and honestly with other project team members is: a) Technical b) Business c) Analytical d) Interpersonal e) Ethical

e) Ethical

10. Which of the following project roles would serve as a primary point of contact for a project? a) Systems analyst b) Business analyst c) Infrastructure analyst d) Change management analyst e) Project manager

e) Project manager

6. Which is NOT an attribute of a systems analyst? a) Understanding what to change b) Knowing how to change it c) Convincing others of the need to change d) Serving as a change agent e) Selecting which projects to approve

e) Selecting which projects to approve

5. Which is NOT true for systems analysts? a) They create value for an organization b) They enable the organization to perform work better c) They do things and challenge the current way that an organization works d) They play a key role in information systems development projects e) They are the project sponsors for system proposals

e) They are the project sponsors for system proposals


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