leadership and management chapter 1

clinical processes

A defined sequence of steps needed to ensure that basic functions are fulfilled in a standardized manner, ensuring safety and quality, such as medication procurement and administration

Advanced Practice Registered Nurses (APRN)

A group of nurses, prepared at the graduate level, with defined roles and scopes who function in expanded nursing roles. Those roles are:

triple aim

A shortcut for describing contemporary healthcare reform: to improve access, improve quality, and decrease or control healthcare costs.

values

Inner forces that influence decision making and priority setting.

Patient Protection and Affordable Care Act

Legislation aimed at increasing access to uninsured Americans to quality, affordable care while reducing costs of unnecessary services. The PPACA was upheld as constitutional by the Supreme Court in 2012.

emotional intelligence

Monitoring emotions in a situation to guide actions and inform thought processes.

complexity theory

Requires leaders to expand and respond to engaging dynamic change and focus on relationships rather than on prescribing and approaching change as a lock-step, preprescribed method. Traditional organizational hierarchy plays a less significant role as the "keeper of high level knowledge" and replaces it with the idea that knowledge applied to complex problems is better distributed among the human assets within an organization, without regard to hierarchy. Leaders try less to control the future and spend more time influencing, innovating, and responding to the many factors that influence health care

evidence-based organizational practice

Scientifically derived approaches to delivering care that optimizes professional roles, practices, and coordination of activities.

management

The activities needed to plan, organize, motivate, and control the human and material resources needed to achieve outcomes consistent with the organization's mission and purpose.

process of care

The desired sequence of steps that have been designed to achieve clinical standardization.

motivation

The instigation of action based on various factors, both intrinsic and extrinsic.

Magnet Recognition ProgramⓇ

The only national designation built on and evolving through nursing research that is designed to recognize nursing excellence of healthcare organizations through a self-nominating, appraisal process

management theory

The theory related to the activities described in Management

leadership

The use of personal traits to constructively and ethically influence patients, families, and staff through a process in which clinical and organizational outcomes are achieved through collective efforts.

social networking

The use of technology and other mechanisms to create a web of relationships with common involvement in an area of focus or concern.

followership

Those with whom a leader interacts; involves assertive use of personal behaviors in contributing toward organizational outcomes while still acquiescing certain tasks to the leader or other team members.

who are APRN

certified registered nurse anesthetists, certified nurse-midwives, clinical nurse specialists, and certified nurse practitioners.