Leadership Ch 1 Terms

Self-management is the ability to take

corrective action and not to transfer negative moods to staff relationships.

transactional leader is one who

maintains and sustains good care processes with a focus on daily operations.

Fiedler's contingency model describes

measures for leaders to become aware of their natural style tendency: relationship-oriented or task-oriented

laissez-faire leader requires

minimal participation and directing, but this does not result in high productivity.

transformational leader

motivates employees to their full potential or empowers employees to advance innovative changes to create new services and improve existing processes.

The organizational man approach works

on balancing the necessity to accomplish the task with maintaining morale.

Communicating:

process competency.

statement that best defines management?

A process of coordination and integration of resources through group activities of planning, organizing, coordinating, directing, and controlling to accomplish specific institutional goals and objectives

Clinical leadership is defined as

"staff nurse behaviors that provide direction and support to clients and the health care team in the delivery of patient care"

Great leaders have

(1) a sense of integrity, (2) a distinctive and compelling vocal tone, (3) the ability to engage others in shared meaning, and (4) a combination of hardiness and the ability to grasp context, called "adaptive capacity."

four steps of the management process

1. Planning 2.Organizing 3.Coordinating or directing 4.Controlling

EQ 1.Self-awareness:

Ability to read one's own emotional state and be aware of one's own mood and how this affects staff relationships

EQ 2.Self-management:

Ability to take corrective action so as not to transfer negative moods to staff relationships

Management is often described in three core roles

Allocating resources, negotiating contracts, handling disturbances, and proposing new services are decision-making roles

Nurse leaders must possess competency in five domains: (1) leadership, (2) communication and relationship management, (3) professionalism, (4) knowledge of the health care environment, and (5) business skills and principles

An approach to an occupation that distinguishes it from being merely a job, focuses on service as the highest ideal, follows a code of ethics, and is seen as a lifetime commitment

EQ 3.Social awareness:

An intuitive skill of empathy and expressiveness in being sensitive and aware of the emotions and moods of others

The Institute of Medicine (IOM) identified five areas of management practice for leaders to attend to during turbulent times.

Balancing reliability and efficiency in service delivery Creating and sustaining a trustworthy, learning, and evidence-based organization

Five competencies were identified by nurse leaders in recent research.

Communicating vision and strategy internally, translating vision into strategy, building effective teams, managing patient-centered customer focus, and managing conflict

The areas where leadership and management overlap are explained by which of the following statements

Bringing teams together and directing activities

Which management theory's principle is to consider the situation and all elements when making a management decision?

Contingency theory

Principles of leadership and management are best described by which of the following statements?

Critical skills in leadership are interpersonal, decision making, and problem finding and solving.

Great leaders possess four essential skills.

Great leaders possess a sense of integrity with a distinctive and compelling vocal tone to engage others in shared meaning. Great leaders possess a combination of hardiness and the ability to grasp context, called "adaptive capacity."

which team states that the leader needs to be flexible in behavior, able to diagnose the leadership style appropriate to the situation, and able to apply the appropriate style?

Hersey and Blanchard's model two-dimensional model

Contingency Theory

It all depends

Action mind-set:

Managing change

Worldly mind-set:

Managing context

Analytic mind-set:

Managing organizations

Collaborative mind-set:

Managing relationships

Reflective mind-set:

Managing self

informational roles

Monitoring processes, disseminating guidelines, and speaking for nurses in organizations

Systems Theory set of interrelated and interdependent parts that are designed to achieve common goals. changes in one part of the system affect other parts, departmental "silos."

Organization •Wholeness •Control •Self-regulation •Purposiveness •Environment •Boundaries •Equilibrium •Steady state •Feedback

interpersonal roles.

Representing nurses, leading and motivating nurses, and connecting nurses to others

The difference between the focus of managers and leaders

The manager focuses on systems and structure, and the leader focuses on people.

Hersey's team described the ??

Tri-Dimensional Leader Effectiveness Model??

EQ 4.Relationship management:

Use of effective communication with others to disarm conflict, and the ability to develop the emotional maturity of team members

The principle of complexity theory is the

behavior over time of certain complex and dynamically changing systems with a concern for the predictability of the behavior of systems and how under certain conditions the system performs in regular and predictable ways, and in other conditions of change it becomes irregular and unpredictable.

Chaos Theory not unlike Darwin's evolutionary theory of natural selection.

behavior that is unpredictable in spite of certain regularities. chaos phenomenon differs from the predictable swinging of a pendulum of a clock. Instead, it is more like the unpredictable random patterns of weather.

Adapting:

behavioral competency.

Ohio State model included

both attitudes and behaviors. The early models focused on the leaders whereas the Tri-Dimensional Effectiveness Model measured the followers' ability to determine effective leadership.

The coordination and integration of resources to accomplish specific goals exemplifies the

business skills and management principles domain competencies to coordinate and integrate resources to accomplish specific goals.

Two roles of nurses

care providers and care coordinators.

nurse executives are positioned to

challenge assumptions, consolidate a purpose, build the culture of safety and quality, and move a vision forward.

five key aspects of clinical leadership:

clinical expertise, effective communication, collaboration, coordination, and interpersonal understanding. Empowering work environments create support for staff nurses as clinical leaders to achieve the best outcomes of care

Diagnosing:

cognitive competency.

Relationship management is the use of effective

communication with others to disarm conflict and the ability to develop the emotional maturity of the team members.

An integrative analysis of literature by Jennings and colleagues found 96% of the 894

competencies that applied to both leadership and management.

Nurses

coordinate and deliver health services.

Nurse managers

coordinate and integrate human, fiscal, and other nursing resources to accomplish nursing practice with 24-hour accountability for client care units or areas

Mintzberg identified 10 roles that are described as

decision-making, informational, and interpersonal roles. Providing care; arranging access to services; coordinating care for a client or group; and interacting with physicians, pharmacists, and clients are caregiving roles.

Important skills for leading include

diagnosing, adapting, and communicating, but not directing.

Hersey and colleagues identified three skills needed for leading or influencing workers. Identify three skills leaders must possess to influence people

diagnosing: which is a cognitive activity that involves being able to understand the situation and the problem to be solved or resolved; adapting: which is a behavioral skill that involves being able to adapt behaviors and other resources to match the situation; and communicating: which is a process to advance the process in a way that individuals can understand and accept

The elements of quantum leadership are

discovering, authenticity, passion, creating, relationship, inquiry, and fiscal astuteness. helps nurses focus on the future, stretch and break boundaries, and encourage breakthrough thinking to solve problems in a complex and fluid care environment.

Blake and Mouton's was an

early attitudinal model in the 1960s that measured the values and feelings of managers

the authority-obedience approach strives for

efficiency in operations.

The principle of systems theory is to recognize that a manager's work is

embedded within a system and to understand what a system is. Nurses are a part of a larger agenda for health care services, and managing the role within the system produces the efficiencies and effectiveness.

Social awareness is the intuitive skill of

empathy and expressiveness in being sensitive and aware of emotions and moods of others.

Managerial controlling means

ensuring that the proper processes are followed. the activity of seeing that everything occurs in conformity with established rules. In nursing, the term evaluation is used to refer to similar actions and activities.

Complexity Theory

general umbrella theory that encompasses chaos theory. stable and unstable behavior is the focus of interest

Empowerment means

giving people the authority, responsibility, and freedom to act on their expert knowledge and skills.

Clinical nurse leaders

guide other nurses through process, measurement, and document changes.

Self-awareness is the ability to know one's own emotional state and be aware of how mood and actions affect relationships, while

having confidence in others and comfort in dealing with uncertainty. This aspect of self-awareness is crucial to effective leadership.

Which process best describes leadership?

influencing behavior of either an individual or a group in an effort to achieve goals in a given situation.

Effective leadership is exemplified by values, confidence in employees, and a sense of security in the face of uncertainty. This aspect of leadership is known as:

self-awareness.

Leadership competencies are described as

skills of guiding, directing, teaching, and motivating to set and achieve goals.

Country club

the approach emphasized attention to the people's needs to affect the satisfaction of relationships

situational leader tailors his or her leadership style based on

the employee, experience, and circumstances.

professionalism competency can be described best by

the occupation's approach to distinguish itself from being merely a job in that focuses on ideal services, a code of ethics, and lifelong commitment.

In one research-based model, which of the following behaviors were core to leadership success?

visioning, interactive planning, complexity analysis, interdisciplinary team building, work process analysis, and stakeholder analysis. Trust and honesty are behaviors expected within leaders.

the team approach promotes

work accomplishment from committed people and interdependence through a common cause, leading to trust and respect.

The IOM focus is on the following five areas of management practice:

•Implementing evidence-based management •Balancing tensions between efficiency and reliability •Creating and sustaining trust •Actively managing the change process through communication, feedback, training, sustained effort and attention, and worker involvement •Creating a learning environment