Lean Six Sigma White Belt

A Six Sigma level is calculated by which of the following equations:

(Opportunities - Defects)/Opportunities x 100

A process that performs at a 6 sigma level:

1. is considered statistically 'perfect'. 2. has 3.4 defects per million opportunities. 3. operates at a 99.99966% accuracy.

Which of the following is NOT a component of Six Sigma Yellow Belt Training?

Advanced Project and Team Management Skills.

Data driven processes:

Are based on statistical data, measurement and metrics.

An organization that fully adopts the Six Sigma methodology:

Continuously measures and improves processes indefinitely.

Six Sigma Teams use the ________ method when improving a product or process that already exists, and the ________ method when developing a new product or process.

DMAIC, DMADV.

Which of the following is NOT an example of a common challenge of the Six Sigma Methodology within an organization?

Excess resources.

Which of the following is NOT an end goal of BOTH quality improvement programs and continuous process improvement?

Improving profits.

Errors and costs ________ as sigma levels ________.

Increase, decrease.

Which of the following is NOT a key element of TQM (Total Quality Management) initiatives?

Ingenuity.

Which of the following is considered the father of Six Sigma?

Mikel Harry.

Order the correct steps of the Demming Cycle: Select one:

Plan, Do, Check, Act.

Which of the following is NOT a common misconception of the Six Sigma Methodology?

Six Sigma aims to reduce defects in hopes of increasing profitability.

Which of the following is NOT a similarity between Lean and Six Sigma concepts?

They are both concerned with an overall culture of quality rather than single events that increase quality and decrease defects.

True or False: Beta testing is the act of implementing a new idea, system or product on a large scale, controlled environment within the entire organization.

True.

True or False: Jumpstart is a fast-paced method for identifying problems and solutions in a single session that can be used within other methods such as Rummler-Brache, Scrum, and TQM.

True.

True or False: Lean principles often go hand-in-hand with Six Sigma principles.

True.

True or False: The Motorola company is credited with the origin of the Six Sigma Methodology.

True.

True or False: The statistical difference between a process operating at a 5 sigma level and a process operating at a 6 sigma level is markedly different when it comes to the number of defects present.

True.

According to the TQM mentality, the entire organization is only as strong as the ________ element.

Weakest.

Which of the following correctly orders the Six Sigma Certification Belt levels from lowest to highest?

White, Yellow, Green, Black, Master Black.

Which of the following methods seeks to effect positive change in processes and organizations by using a set of practical tools to address business issues and process problems?

a. BPR (Business Process Reengineering) b. TQM (Total Quality Management) c. Rummler-Brache d. Six Sigma Methodologies e. Lean f. This statement can apply to more than one of the above.

Which of the following shows phases of the Rummler-Brache Method in the correct order?

a. Definition, Implementation, Improvement Planning, Management of Process b. Definition, Improvement Planning, Implementation c. Improvement Planning, Definition, Analysis and Design, Implementation, Management of Process d. Definition, Improvement Planning, Analysis and Design, Implementation, Management of Process

Which of the following is NOT a continuous process improvement technique?

a. Six Sigma Methodologies b. Lean c. TQM (Total Quality Management) d. BPR (Business Process Reengineering)

When prioritizing Six Sigma projects within an organization:

a. The project with the statistically lowest sigma level should always be prioritized b. The project with the highest potential cost savings should always be prioritized. c. The project with the highest potential customer satisfaction increase should always be prioritized. d. All of the above should be considered and statistically researched before choosing the best option for the organization at hand.

Scrum is used:

a. When teams want to create new technical products b. when teams want to integrate new developments on existing products within a short time frame c. All of the above d. None of the above

Which of the following Belt Levels usually require a Six Sigma Project be completed before a Six Sigma Certification is awarded?

a. White Belt b. Yellow Belt c. Green Belt d. Black Belt e. Master Black Belt f. None of the Above g. All of the above h. Some of the above

The Six Sigma process improvement method should be chosen when:

a. facing a known problem b. problems are defined and contained c. solving complex problems d. costs are loosely tied to processes.

A Value Stream:

a. is the sequence of all items, events and people required to produce an end result. b. is used to identify areas of concern, waste and improvement. c. Neither A nor B d. Both A and B

Six Sigma:

is both a methodology for process improvement and a statistical concept that seeks to define the variation inherent in any process.