MAN 3120 Chapter 5 Quiz Questions

Fiona was telling her friend about the freedom and discretion given to her in scheduling and deciding the procedures used to complete the tasks assigned to her. Which of the following job characteristics was she talking about?

Autonomy

Mari has been out of work for eight months and is worried about providing for her family. She takes a job at a fast-food restaurant, even though the position is a step down from her previous job. According to Maslow's theory, Mari is motivated by ____ needs.

Physiological

The two general categories of motivation theories are

content theories and process theories (Content and process)

An expectancy of zero means that the person

does not feel confident in his/her ability to do the job.

Of the approaches to job design, _______ is the most recently evolved and attempts to merge earlier perspectives.

I-deals

Joanna is motivated by the feeling that she's done the best she can do. This represents intrinsic motivation.

True

Marion will receive a promotion and a raise if she completes a difficult assignment. This is an example of

extrinsic motivation

Wayne is on the production line for Medical Services Inc. He has been there for five years and has won Employee of the Month more than anyone else. Zander, his coworker, who has only been at Medical Services three years and hasn't even been nominated for Employee of the Month, just received a promotion. Wayne perceives a

negative inequity

The perceived fairness of the processes used to make allocation decisions is called ______ justice

procedural justice

Claire has a law degree and brings five years of experience to her current job. She bills more client hours than any other associate. Claire receives a salary of $125,000, a bonus, medical and dental coverage, and two weeks paid vacation per year. From Claire's perspective, which of the following is an output of the individual-organization exchange relationship?

two weeks paid vation

Pam is attempting to reduce her inequity at work by attending night school for further job training. In other words, she is trying to

Increase her inputs

Results when an individual gains satisfaction and self-praise from an assignment

Intrinsic motivation

Of the following, which is the most closely aligned with employees' perceptions of distributive justice?

Organizational commitment

Victor seems to want to control others and often manipulates people for his own gratification. He exhibits the need for

Personal power

ABC Company recently held a company picnic. _________ theory would suggest that this kind of event is good because it increases employees' ________.

Self-determination; relatedness