MAN2021 - Module 2

One approach to organization is putting activities that are similar under one person. ________ called this "unity of direction."

One approach to organization is putting activities that are similar under one person. ________ called this "unity of direction."

What are Frank and Lillian Gilbreth most noted for studying?

Time and motion studies

Google has indexed the World Wide Web to make sure information is available quickly in a form that people can apply. Google's competitive advantage depends on

information management

The systems approach to management looks at companies as

processes with inputs and outputs

The Gilbreths both belonged to the classical school of management, which emphasized increasing

worker productivity by scientific analysis

One graphic representation of the tasks required over the course of a project is called a

Gantt chart

Many companies are organized along functional lines. In these companies, accountants report to a senior accountant; salespeople report to an executive of sales. These companies follow which organization design thinker from 100 years ago, who said activities that are similar should be the responsibility of one person?

Henri Fayol

Which is a limitation of scientific management?

Knowledge-based work can't be observed and broken down for efficiencies like manual labor.

The financial crisis of 2008 revealed a huge failure at the major banks. The banks did not know their risk positions in credit-default derivatives. It often took months to process contracts and reconcile with counterparties. This type of activity falls under

operations management

Bureaucratic Management looked at how large organizations with layers of management could operate in an

efficient, rational manner

Information management is the ________ of a company. Information management is concerned with the collection, preservation, storage, processing, and delivery of information. The purpose of information management is to make sure information is available to the right people at the right time in a form that they can apply.

nervous system

Max Weber believed that bureaucratic management was the only logical and efficient way to manage an organization. Many organizations do follow bureaucratic principles, but Valve's Gabe Newell disagrees. His company has almost no management, and employees are expected to pursue their own projects. ________ shares this view that there are no universal management theories.

Contingency management

Taylor's Four Principles of Scientific Management included which of the following?

Develop a science for each element of man's work, which replaces the old rule-of-thumb method.