mana set 2

A chemical company buying a medical equipment manufacturing company is an example of a(n) _____.

Acquisition

_____ are employed directly by a company for a specific time, specified in a formal agreement between the company and the workers.

Contract company workers

Which of the following statements about the composition of the U.S. labor force during the next decade is true?

Despite a small increase in the number of young workers, the overall workforce will be aging.

Which of the following is a challenge for HRM during mergers?

Developing conflict resolution skills among employees

_____ refer(s) to the processing and transmission of digitized HR information using computer networking and the Internet

Electronic human resource management

Employees realize that many companies are no longer able to provide long-term employment security. Instead, the employees now want:

Employability

Which of the following is a trend that is seen in present day high-performance work systems?

Employee empowerment in decision making

How has the requirement for creating high-performance work systems changed?

Employers are looking for ways to tap people's creativity and interpersonal skills.

Which of the following is in compliance with the core values of total quality management

Encouraging employees and customers to provide inputs on improving quality of the products and deciding on the costs

Which of the following terms describes a company wide effort to continuously improve the way people, machines, and systems accomplish work?

Total quality management

The use of independent contractors, on-call workers, temporary workers, and contract company workers, collectively constitute:

alternative work arrangements.

The HRM function during downsizing is to terminate the workers who:

are less valuable in their performance.

The term teamwork essentially refers to:

assigning work to a group of employees with various skills who interact to assemble a product.

A(n) _____ provides insight into business trends and patterns and helps businesses improve decisions.

business intelligence system

If two firms in one industry join to hold a greater share of the industry, it will be referred to as a(n) _____.

consolidation

Most organizations look for _____ to find employees who are capable of handling a variety of responsibilities, interacting with customers and thinking creatively.

educational achievements

refers to full involvement in one's work and commitment to one's job and company.

employee engagement

Managing cultural diversity involves:

encouraging career development for women and minorities.

According to the principles of total quality management:

errors in a product or service should be prevented before occurrence.

Employees who take assignments in other countries are called _____.

expatriates

Human resource departments can help in employee empowerment by:

getting employees fully engaged by communicating to them about their role in supporting the organization's mission.

Employee empowerment primarily involves _____.

giving employees responsibility and authority to make decisions

As a method of downsizing, early-retirement programs have been shown to be:

humane

The term external labor market refers to the:

individuals who are actively seeking employment.

The new type of psychological contract has resulted in reduced:

job security.

Present day managers expect the HR professionals to use their knowledge of business and human resources to support the company's strategy by:

maintaining compliance with labor laws

Offshoring is defined as:

moving operations from the country where a company is headquartered to a country where pay rates are lower but the necessary skills are available.

The practice of having another company provide services is known as _____.

outsourcing

The temporary work visa granted by the U.S. government:

permits highly educated workers to work in the U.S. for a set period of time.

Employers' support for immigration to the United States can be attributed to the fact that:

qualified technical workers are scarce in the United States.

When an organization undertakes a complete review of its critical work processes to make them more efficient and to be able to deliver higher quality, it is engaging in:

reengineering.

Who among the following can be regarded as knowledge workers?

registered nurses

Independent contractors are:

self-employed individuals with multiple clients.

A system in which employees have online access to information about HR issues and go online to enroll themselves in programs and provide feedback through surveys is termed as:

self-service.

The growth in e-commerce and information economy has led to an increase in the demand for employees in:

service occupations.

Which of the following racial groups forms the majority of the U.S. labor force?

whites

Which of the following is true regarding skilled knowledge workers?

They are not easily replaceable as they own the knowledge that the company requires to produce its products.

Which of the following statements best explains the term "labor force"?

All the people willing and able to work

The largest number of immigrants to the U.S. workforce are from:

Asia

How has the use of employee empowerment affected the recruitment of knowledge workers

It has shifted the focus away from technical skills to general cognitive and interpersonal skills.

Which of the following authorities is responsible for tracking changes in the composition of the U.S. labor force and forecasting employment trends?

Bureau of Labor Statistics

Which of the following defines organizations with the best possible fit between their social system and their technical system?

High-performance work systems

Which of the following skills are more actively sought by U.S. employers today?

Interpersonal skills

Which of the following is the reason why more organizations are looking overseas to hire talented people?

Low cost of labor in foreign countries