Management 300 Chapter 2
The three basic steps in a social audit are monitoring, measuring, and __________.
. appraising
If a behavior respects and promotes the rights of others, it is considered ethical under the ________ standard.
. rights
Which of the following is a well-known argument for businesses and their need to perform socially responsible activities?
As an influential subset of society, business has the responsibility to improve the overall welfare of society.
Which of the following represents a formal statement that serves as a guide for how employees should act and make decisions?
Code of ethics
Organizations owe many social obligations. To whom do they owe the obligation to compete fairly?
Competitors
Which federal agency works to reduce consumer misunderstanding of manufacturers' product designs and labels?
Consumer Product Safety Commission
How effective an organization is in pursuing its social responsibilities is a measure of __________.
social responsiveness
The common term for any group that is directly or indirectly affected by an organization's decisions is ___________.
stakeholder
One area in which business can act to protect and improve the welfare of society is to think about ecosystems and how to maintain them, a concept called ___________.
going green
How can managers ensure that organization members behave consistently to support corporate social responsibility?
Developing a well-defined position and communicating it to all employees
ESB Enterprises prices its goods so that customers are charged a fair price, the company generates a profit, and shareholders receive a reasonable return. Which sustainability gauge for organizational performance does this represent?
Economic
Which term refers to the capacity to reflect on values in the corporate decision-making process, and pursue sound management practices that are characterized by fairness and justice?
Ethics
When choosing to work to accomplish goals and build the local community and environment simultaneously, a manager is being a ___________.
good corporate citizen
One component of social responsibility is promoting the welfare of others through generous monetary donations to social causes, referred to as _________.
philanthropy
A socially responsible manager would most likely agree with which of the following statements?
Organizations have both profit and social goals to work towards, and they need to be worked toward proactively.
Which of the following is a desirable and socially responsive approach to meeting social obligations?
Presenting reports to organization members on social responsibilities progress.
Which of the following was passed to promote ethical conduct in publicly owned companies and prohibits retaliation against whistle-blowers?
Sarbanesdash-Oxley Act
Helping employees and managers understand that discomfort can be a signal of ethical conflict is most likely accomplished by __________.
providing employees with practical training
Which of the following is used to monitor and improve social responsibility efforts in an organization?
Social audits
When conducting a social audit, managers at Coffman Industries visit their suppliers to ensure that working conditions are consistent with Coffman's organizational values. In this situation, Coffman managers are measuring the ________ area of social responsibility.
responsible buying
By eliminating _________, managers most likely reduce any pressure on employees to perform unethically in organizations.
severe punishments for poor performance
By creating jobs and supporting youth activities, Starbucks shows its commitment to building better neighborhoods, cities, and countries where it operates. These actions by Starbucks primarily relate to the ________ area of a social audit.
community
The term triple bottom-line emphasizes that managers should focus on building organizations that are sustainable in three areas: ________.
economic, environmental, and societal activities
How organizations can better conserve natural resources, reduce organizational waste, recycle used resources, and preserve the environment by protecting threatened plant and animal species are considerations of _________.
sustainability
A successful sustainability effort primarily requires managers to devise sustainability efforts that are ________.
unique to their organization