Management 300 Chapter 2

The three basic steps in a social audit are​ monitoring, measuring, and​ __________.

. appraising

If a behavior respects and promotes the rights of​ others, it is considered ethical under the​ ________ standard.

. rights

Which of the following is a​ well-known argument for businesses and their need to perform socially responsible​ activities?

As an influential subset of​ society, business has the responsibility to improve the overall welfare of society.

Which of the following represents a formal statement that serves as a guide for how employees should act and make​ decisions?

Code of ethics

Organizations owe many social obligations. To whom do they owe the obligation to compete​ fairly?

Competitors

Which federal agency works to reduce consumer misunderstanding of​ manufacturers' product designs and​ labels?

Consumer Product Safety Commission

How effective an organization is in pursuing its social responsibilities is a measure of​ __________.

social responsiveness

The common term for any group that is directly or indirectly affected by an​ organization's decisions is​ ___________.

stakeholder

One area in which business can act to protect and improve the welfare of society is to think about ecosystems and how to maintain​ them, a concept called​ ___________.

going green

How can managers ensure that organization members behave consistently to support corporate social​ responsibility?

Developing a​ well-defined position and communicating it to all employees

ESB Enterprises prices its goods so that customers are charged a fair​ price, the company generates a​ profit, and shareholders receive a reasonable return. Which sustainability gauge for organizational performance does this​ represent?

Economic

Which term refers to the capacity to reflect on values in the corporate​ decision-making process, and pursue sound management practices that are characterized by fairness and​ justice?

Ethics

When choosing to work to accomplish goals and build the local community and environment​ simultaneously, a manager is being a​ ___________.

good corporate citizen

One component of social responsibility is promoting the welfare of others through generous monetary donations to social​ causes, referred to as​ _________.

philanthropy

A socially responsible manager would most likely agree with which of the following​ statements?

Organizations have both profit and social goals to work​ towards, and they need to be worked toward proactively.

Which of the following is a desirable and socially responsive approach to meeting social​ obligations?

Presenting reports to organization members on social responsibilities progress.

Which of the following was passed to promote ethical conduct in publicly owned companies and prohibits retaliation against​ whistle-blowers?

Sarbanesdash-Oxley Act

Helping employees and managers understand that discomfort can be a signal of ethical conflict is most likely accomplished by​ __________.

providing employees with practical training

Which of the following is used to monitor and improve social responsibility efforts in an​ organization?

Social audits

When conducting a social​ audit, managers at Coffman Industries visit their suppliers to ensure that working conditions are consistent with​ Coffman's organizational values. In this​ situation, Coffman managers are measuring the​ ________ area of social responsibility.

responsible buying

By eliminating​ _________, managers most likely reduce any pressure on employees to perform unethically in organizations.

severe punishments for poor performance

By creating jobs and supporting youth​ activities, Starbucks shows its commitment to building better​ neighborhoods, cities, and countries where it operates. These actions by Starbucks primarily relate to the​ ________ area of a social audit.

community

The term triple​ bottom-line emphasizes that managers should focus on building organizations that are sustainable in three​ areas: ________.

economic, environmental, and societal activities

How organizations can better conserve natural​ resources, reduce organizational​ waste, recycle used​ resources, and preserve the environment by protecting threatened plant and animal species are considerations of​ _________.

sustainability

A successful sustainability effort primarily requires managers to devise sustainability efforts that are​ ________.

unique to their organization