Management 3000 Quizzes

Which of the following is NOT an advantage of a divisional structure?

Cost savings, greater access to a diverse labor force not encumbered by 8-hour workdays, and less harmful effects on the environment.

In the leader role, managers pass privileged information directly to subordinates, whereas in the disseminator role, managers send information to people outside of their organizations.

false

The culture of compliance refers to when people trust online reviews of their companies more than what companies communicate.

false

As the Chief Executive Officer (CEO) of Organic Foods International, Rebecca signs major contracts with various food suppliers as well as many legal documents. Rebecca is playing the role of a

figurehead

When Samantha, manager at ABC International, seeks and receives information from both web and industry journals, she is acting as a

monitor

____ rights are universal and based on norms in every society.

moral

Which of the following is an element of technological forces?

new production forces

Amani is the newly hired manager at MyCoffee, a global coffee roasting company. As part of her responsibilities, Amani often gives interviews to media outlets and speeches to community organizations. Amani is playing the role of a

spokesperson

A meta-analysis of 52 studies with a sample size of over 33 thousand observations suggested that corporate virtue in the form of social responsibility and, to a lesser extent, environmental responsibility, is likely to pay off.

true

For managers, threats include technological breakthroughs on the part of competitors, obsolescence in their organization, and dramatically shortened product cycles.

true

As part of their responsibilities, all managers get involved in planning, scheduling, and monitoring the design, development, production, and delivery of the organization's products and services.

false

Brainstorming occurs when group members choose not to voice their concerns or objections because they would rather keep the peace and not annoy or antagonize others.

false

Functional structures initiated horizontal team-based structures that provided faster information sharing, coordination, and integration between the formal organization and profit-oriented projects and programs.

false

The role of ________, according to Mintzberg, involves managers making decisions about who gets what, how much, when, and why.

resource allocator

Which of the following represents a moral and legal entitlement-based approach?

rights

Which term best describe the individuals or groups that are affected by an organization?

stakeholders

Rebecca has always touted social recognition, friendship, accomplishment, and comfort as her desired goals that she is working towards in life. These are examples of ______.

terminal values

________ are desired goals, objectives, or end states that individuals wish to pursue.

terminal values

Advantages of virtual teams and organizations include cost savings, decreased response time to customers, and less harmful effects on the environment.

true

Identifying and separating terminal from instrumental values in any given situation can assist individuals, groups, and work units in distinguishing between the "ends (goals) from the means (methods to reach the goals)" and vice versa in making decisions, thereby helping us choose more ethical options—or at least less unethical ones—in situations.

true

Process conflict refers to conflict about the best way to do something as individuals explore various options together in order to identify superior solutions.

true

When Dianna does not know the outcome of each alternative until she has actually chosen that alternative, she is facing conditions of _______.

uncertainty

Use of which of these principles generally applies when resources are scarce, there is a conflict in priorities, and no clear choice meets everyone's needs—that is, a zero-sum decision is imminent?

utilitarianism

According to Chester Barnard, ______ is one that inspires "cooperative personal decisions by creating faith in common understanding, faith in the probability of success, faith in the ultimate satisfaction of personal motives, and faith in the integrity of common purpose.

values-based leadership

Which of the following describe the beliefs and behaviors that determine how a company's employees and management interact inside an organization and also handle outside business transactions?

corporate culture

While resource allocator is a type of _______ role, disseminator is a(n) ______ role.

decisional; informational

As a production manager, Sylvia just received the report that the product output is 20 percent below the projected target. She immediately takes the corrective actions to remedy the crisis. Sylvia is engaging in the role of a

disturbance handle

________ structures are, in effect, many functional departments grouped under a division head.

divisional structure

The tendency of decision makers to remain committed to poor decision, even when doing so leads to increasingly negative outcomes refers to

escalation of commitment

Which of the following describe monitoring products and services activity?

As a production manager at Garden Tools International (GTI), Ellen frequently gets involved in planning, scheduling, and monitoring the design, development, production, and delivery of garden tools at GTI.