Management Ch 14-16

which of the following is NOT a basic premise of the social information processing model and the interpersonal aspects of work design?

Other people's reactions to our job related behaviors provide us with important cognitive cues as to determine whether we fit the overall culture

Scientific management includes all of the following elements except

The integration of management and work such that workers had to exercise self-management

An organizational position is defined as

a job in relation to other parts of the organization

selecting the textbook, formulating course objectives, specifying course requirements, determining instructional methods.......provide the college professor with

autonomy

Job enlargement was developed to overcome the problem of

boredom associated with scientific management's approach to jobs

The process of subdividing and departmentalizing an organization is _____; wheras, _____ is the process of linking jobs and departments into a cohesive whole

differentiation; integration

the harnessing of organizational members to their work roles is known as

engagement

A significant difference between job enlargement and job enrichment is that

enrichment vertically loads a job whereas enlargement horizontally loads a job

the sociotechnical system gives

equal attention to technical and social considerations in job design

According to frederick taylor, the role of the worker is to

execute the task

an alternative work arrangement in which employees must be present to perform job duties during a required core time but starting and ending work times can vary is

flextime

Job enrichment is based on

herzberg's two-factor motivation theory

the anthropocentric job design approach places

human considerations at the center of job design decision

as an office manager, you are trying to find ways to enlarge or expand several clerical jobs that you supervise. one approach is to

increase the number of clerical tasks or duties performed by each individual

the problem of overspecialization has been addressed by

increasing the variety in jobs

The process of connecting jobs and departments into a coordinated, cohesive whole is known as

integration

a shortcoming of work simplification is that

it undervalues the human capacity for thought and creativity

Job rotation and cross training are variations of

job enlargement

The job design method aimed at increasing the motivational factors in a job is called

job enrichment

Both job enrichment and job enlargement were intended to increase

job satisfaction for employees

people whose jobs are high on the five core dimensions are generally

more motivated, more satisfied, and more productive than others

the interdisciplinary approach to job design by michael campion and paul thayer does not emphasize social aspects of the work environment because

no one approach can solve all performance problems caused by poorly designed jobs

the job characteristics model is a/an

person-job fit approach to job design and employee job placement

If you were to redesign jobs to increase the health and well being of your workforce, similar to scandinavian concerns, which of the following set of job characteristics would be the most beneficial

reduce worker uncertainty, increase worker control, and manage conflict

the mechanistic and motivational approaches to job design are most similar to

scientific management's work simplification and the Job characteristics Model, respectively

Which of the following is an argument used to support the standardized job approach of scientific management in the early days of the american industrial revolution?

simplifying work allowed workers of diverse ethnic backgrounds to work together in a systematic way

enlarging a job is most closely associated with which of the following core job characteristics

skill variety

all of the following are important components or approaches to the interdisciplinary approach to job design except

social aspects of the work environment

A job is defined as

specific work and tas activities

a problem with job enrichment as a strategy for work design is

that it is based on an oversimplified motivational theory

a major difference between the job characteristic theory and earlier approaches to job design is

the job characteristic theory emphasizes the interaction between the individual and attributes of the job

While there are differences in the meaning of work among countries, similarities appear to exist in

two common work dimensions: work content and job context

the following are guidelines which can help make electronic workplace monitoring of performance less distressful except

using state-of-the-art monitoring equipment

In the design of jobs and work organizations, Germans

value hierarchy and authority relationships

research on the social information processing view of job design supports the view that

while objective task complexity may be a motivator, social interaction may be an important additional source of motivation

according to a recent study conducted in egypt aimed at the disaggregation of the work autonomy component of job design theory, results indicated which of the following were three facets of work autonomy?

work method, schedule, and criteria autonomy

the standardization and the narrow, explicit specification of task activities for workers defines

work simplification