Management Ch 14-16
which of the following is NOT a basic premise of the social information processing model and the interpersonal aspects of work design?
Other people's reactions to our job related behaviors provide us with important cognitive cues as to determine whether we fit the overall culture
Scientific management includes all of the following elements except
The integration of management and work such that workers had to exercise self-management
An organizational position is defined as
a job in relation to other parts of the organization
selecting the textbook, formulating course objectives, specifying course requirements, determining instructional methods.......provide the college professor with
autonomy
Job enlargement was developed to overcome the problem of
boredom associated with scientific management's approach to jobs
The process of subdividing and departmentalizing an organization is _____; wheras, _____ is the process of linking jobs and departments into a cohesive whole
differentiation; integration
the harnessing of organizational members to their work roles is known as
engagement
A significant difference between job enlargement and job enrichment is that
enrichment vertically loads a job whereas enlargement horizontally loads a job
the sociotechnical system gives
equal attention to technical and social considerations in job design
According to frederick taylor, the role of the worker is to
execute the task
an alternative work arrangement in which employees must be present to perform job duties during a required core time but starting and ending work times can vary is
flextime
Job enrichment is based on
herzberg's two-factor motivation theory
the anthropocentric job design approach places
human considerations at the center of job design decision
as an office manager, you are trying to find ways to enlarge or expand several clerical jobs that you supervise. one approach is to
increase the number of clerical tasks or duties performed by each individual
the problem of overspecialization has been addressed by
increasing the variety in jobs
The process of connecting jobs and departments into a coordinated, cohesive whole is known as
integration
a shortcoming of work simplification is that
it undervalues the human capacity for thought and creativity
Job rotation and cross training are variations of
job enlargement
The job design method aimed at increasing the motivational factors in a job is called
job enrichment
Both job enrichment and job enlargement were intended to increase
job satisfaction for employees
people whose jobs are high on the five core dimensions are generally
more motivated, more satisfied, and more productive than others
the interdisciplinary approach to job design by michael campion and paul thayer does not emphasize social aspects of the work environment because
no one approach can solve all performance problems caused by poorly designed jobs
the job characteristics model is a/an
person-job fit approach to job design and employee job placement
If you were to redesign jobs to increase the health and well being of your workforce, similar to scandinavian concerns, which of the following set of job characteristics would be the most beneficial
reduce worker uncertainty, increase worker control, and manage conflict
the mechanistic and motivational approaches to job design are most similar to
scientific management's work simplification and the Job characteristics Model, respectively
Which of the following is an argument used to support the standardized job approach of scientific management in the early days of the american industrial revolution?
simplifying work allowed workers of diverse ethnic backgrounds to work together in a systematic way
enlarging a job is most closely associated with which of the following core job characteristics
skill variety
all of the following are important components or approaches to the interdisciplinary approach to job design except
social aspects of the work environment
A job is defined as
specific work and tas activities
a problem with job enrichment as a strategy for work design is
that it is based on an oversimplified motivational theory
a major difference between the job characteristic theory and earlier approaches to job design is
the job characteristic theory emphasizes the interaction between the individual and attributes of the job
While there are differences in the meaning of work among countries, similarities appear to exist in
two common work dimensions: work content and job context
the following are guidelines which can help make electronic workplace monitoring of performance less distressful except
using state-of-the-art monitoring equipment
In the design of jobs and work organizations, Germans
value hierarchy and authority relationships
research on the social information processing view of job design supports the view that
while objective task complexity may be a motivator, social interaction may be an important additional source of motivation
according to a recent study conducted in egypt aimed at the disaggregation of the work autonomy component of job design theory, results indicated which of the following were three facets of work autonomy?
work method, schedule, and criteria autonomy
the standardization and the narrow, explicit specification of task activities for workers defines
work simplification
