Management Ch. 5: Quiz
intrapreneur
A company's "product champion" who is given the responsibility of implementing a plan to introduce a new product into the marketplace is called a(n):
learning organization.
An organization in which managers try to maximize the ability of workers to think and to act creatively is called a(n):
programmed decisions
Decisions that have been made many times in the past and which can be made without a great deal of time and effort are called:
True
Group decision-making is often superior to individual decision-making. T/F?
False
In groupthink, a decision is often based on an objective assessment of the alternatives instead of an emotional assessment. T/F?
True
In the US, about 80 percent of new small businesses fail in their first five years. T/F?
False
March and Simon proposed that decision-making is frequently more science than art. T/F?
False
Most day-to-day decisions that managers make are nonprogrammed decisions. T/F?
False
Senge believes that team learning is less important than individual learning in increasing organizational learning. T/F?
True
The administrative model of decision-making was developed by March and Simon. T/F?
True
The classical decision-making model is prescriptive. T/F?
groupthink.
The decision that President Kennedy made to invade Cuba in 1962 was based on the flawed decision-making process called: -the nominal group technique. -brainstorming. -groupthink. -heuristics.
Optimum
The decision that is the most appropriate one given what a manager believes to be the most desirable future situation for the company is called what type of decision?
False
The first step in the decision-making process is to generate alternative decisions. T/F?
recognize the need to make a decision.
The first step in the decision-making process is to: -implement the chosen alternative. -generate alternative solutions. -assess alternative solutions. -recognize the need to make a decision.
False
The likelihood of error is much less in nonprogrammed decisions than in programmed decisions. T/F?
True
The probability that a decision will be implemented increases when a group decision-making process is used. T/F?
decision making.
The process by which managers analyze options available to set courses of action by the organization is called:
False
The purpose of devil's advocacy is to identify all of the reasons that would make an alternative acceptable. T/F?
True
Top managers should visibly reward workers who come with creative ideas. T/F?
Nonprogrammed
When a company decides to launch a new product nationwide, this is an example of what type of decision?
False
When a company decides to launch a new type of product into the marketplace, this is an example of a programmed decision.
Programmed
When a manager decides to hire new workers whenever overtime costs increase by more than 15 percent, this is an example of what type of decision?
True
When a manager does not implement a decision that has been made, this is, effectively, not making a decision at all. T/F?
groupthink
When group members try to agree with one another instead of critically analyzing alternative solutions to a problem, this is called:
the Devil's advocacy technique.
When one member of a group tries to interject all the reasons why a suggested alternative is not a good solution to a problem, this is called:
uncertainty.
When the probabilities of alternative outcomes cannot be determined, this creates a situation of:
Ethicalness
Which of the criteria that should be used to evaluate decision alternatives deals with whether or not the action is right or wrong? -Economic feasibility -None of these -Ethicalness -Practicality
Practicality
Which of the criteria that should be used to evaluate decision alternatives deals with whether or not the company has the capability in terms of human resources to implement this alternative?
Economic feasibility
Which of the criteria that should be used to evaluate decision alternatives deals with whether or not the company has the financial resources to accomplish this decision if it is implemented?
