management

Which of the following statements is true about organization culture?

It consists of a firm's set of values and beliefs.

Which of the following is not true of the glass ceiling in many organizations?

It keeps women from advancing to top management positions in organizations.

Which of the following is a formal organizational dimension to manage social responsibility?

Legal compliance

Which of the following incentives for international trade is a less-developed country likely to offer?

Market protection through limitation on other importers

Which of the following increases due to globalization?

Multiculturalism in an organization

The U.S. government requires that automobile manufacturers limit the amount of harmful pollutants their products can produce and meet certain minimum gasoline mileage requirements. It was recently discovered that a major foreign manufacturer had knowingly and intentionally installed software in its products to give false readings about emissions and mileage when being tested. Moreover, top executives apparently knew about this and regularly lied to government officials. Which approach to social responsibility do these actions reflect?

Obstructionist Stance

Which of the following is an argument in favor of social responsibility?

Organizations are responsible for making pollution and should help solve it.

_____ skills enable managers to visualize the most appropriate response to a situation.

diagnostic

The National Labor Relations Act of 1935 requires organizations to recognize and bargain with a union if that union has been legally established by an organization's _____.

employees

During the Great Recession of 2007, Vintichic Fashions suffered a major loss and had to lay off a large number of employees. In this context, Vintichic Fashions was affected by its _____.

external environment

Watson and Raymond Inc., a courier company based in the United States,suffered a loss recently when a cyclone struck its headquarters and damaged a lot of data stored on the company's servers. In this scenario, Watson and Raymond's business was affected by its _____.

external environment

The tax revenue of a city is an example of a _____ resource.

financial

Which of the following is of more concern to a state university that relies on state funding as compared to a private university with a large endowment?

general economic conditions

The availability of new forms of energy with a less detrimental impact on the environment

general environment

The introduction of tablet computers

general environment

An organization culture:

helps members understand what it stands for.

High job-satisfaction ratings from current employees

internal environment

Which of the following dimensions focuses on the extent to which the environment is relatively stable or relatively dynamic?

the rate of change

Which of the following environments consists of specific external organizations or groups that influence an organization?

the task environment

Which of the following is a component of the internal environment of an organization?

the task environment

Which of the following is a layer of the external environment of an organization?

the task environment

Which of the following dimensions refers to the methods available for converting resources into products or services?

the technological dimension

Denmark, Canada, Norway, Singapore, Hong Kong tolerate a great deal of__________________?

uncertainty

The rate of change and the degree of homogeneity interact to determine the level of:

uncertainty faced by an organization.

Which of the following is a reason for the increase in the average age of the U.S. workforce?

Improved health and medical care for the aging workforce

Which of the following is an advantage of licensing?

Increased profitability

A major way to shape the culture of an organization is to:

bring outsiders into important managerial positions.

Which of the following is a factor in the economic dimension of an organization?

unemployment

Who among the following is a dimension of an organization's task environment?

regulators

Who among the following elects a corporation's board of directors?

stockholders

At Arnie's Sandwich Shop, important ___________ include the businesses from which he buys bread, lunch meats, beverages, and similar items.

suppliers

_____ are organizations that provide resources for other organizations.

suppliers

For Caterpillar, a heavy equipment manufacturer, an unanticipated jump in the price their suppliers charge for steel

task environment

Which of the following is a result of dynamic and complex environmental conditions in an organization?

A highly stable multicultural environment

Beige Inc. sells very few products in the market, has a constant and stable supply of resources, and faces relatively less competition. Which of the following statements is true of the environmental uncertainty faced by Beige?

Beige Inc. has a simple environment with relatively low levels of uncertainty.

Which of the following is a way of maintaining culture in an organization?

By rewarding people whose behaviors are consistent with the current culture

Which of the following statements is true?

Some areas of Switzerland are very much like Italy.

Organizational culture is most strongly shaped by:

Symbols, stories, heroes, slogans, and ceremonies.

Which of the following is true of corporate governance?

The board of directors of a public corporation is expected to ensure that the business is being properly managed.

Which of the following is true of favors?

They are used to gain support.

Which of the following can result in cultural problems in an organization?

The growth of rival factions within the organization

Which of the following is likely to be a reason for the weak culture of an organization?

The management team has changed rapidly during recent periods.

______ interact to determine the level of uncertainty faced by an organization.

The rate of change and the degree of homogeneity

_____ is a layer of the external environment of an organization.

The task environment

Which of the following is true of planned economies?

They are heavily regulated by the government.

What impact does organizational culture have on corporate performance?

a major impact

Suppose an organization strives to always strictly follow laws and regulations but never "volunteers" to do more. However, the organization may occasionally provide modest support for local charitable activities if those in charge of the activities can make a compelling case for why it is important. The firm also limits this support to three programs per year. Which approach to social responsibility is this firm taking?

accommodative stance

Which of the following exists in an organization when its members differ from one another along one or more important dimensions, such as age, gender, or ethnicity?

diversity

A moderate degree of uncertainty is faced by an organization with a:

dynamic but simple environment.

Which of the following is an economic factor for business and a part of an organization's general environment?

inflation

A reminder to employees that business-casual attire is permitted only on Fridays

internal environment

Maximus Technologies changed a few of its policies and made its work environment employee-friendly. It increased the incentives and benefits given to its employees. This change motivated the employees, and the production rate increased by 75 percent. Maximus Technologies benefitted because of the changes implemented in its _____.

internal environment

Which of the following is an informal dimension for managing social responsibility?

leadership

_____ refers to the broad issues associated with differences in values, beliefs, behaviors, customs, and attitudes held by people in different cultures.

multiculturalism

Employers often prefer to rely on temporary workers because they:

offer greater flexibility

Multiculturalism in an organization results in:

opportunities and challenges for managers.

Who among the following has legal property rights to a business organization?

partners

_____ is the awarding of funds or gifts to charities or other worthy causes.

philanthropic giving

Suppose an organization donates a portion of its profits to charity, provides its employees with one day off per month for community volunteer service, sponsors several local youth activities for underprivileged children, and has a cutting-edge recycling program. Which approach to social responsibility is this firm taking?

proactive stance

Which of the following is true of online information access?

It is costly because the information is spread across systems.

How easy or difficult is it to change organizational culture?

It is difficult but possible to change organizational culture.

Identify a true statement about the culture of an organization.

It is maintained by staging new ceremonies.

Which of the following is true of social responsibility?

It varies for different countries.

Which of the following is a criticism of regulation?

Its goals can be accomplished by a free market system.

Which of the following is a cultural difference that you must keep in mind when involved in international business?

Japan defines male and female roles more rigidly than does Sweden.

A corporate social audit is:

conducted by high-level managers within the firm.