Management quiz: Chapter 9

Which of the following statements is true of a work team?

A work team consists of a small number of people with complementary skills.

Cross-functional teams are composed of employees from the same functional area.

False

In the storming stage of team development, team members will have accepted team goals, be operating as a unit, and, as indicated by the increase in performance, be working together effectively.

False

People with collectivist values are likely to have difficulty working in a team.

False

When team members disagree about a personal issue, this is an example of cognitive conflict.

False

Which of the following statements is true of groupthink?

It leads to consideration of a limited number of alternative solutions.

Which of the following is a disadvantage of work teams?

Social loafing

_____ is the stage of team development when team members jockey for position and try to establish a favorable role for themselves on the team

Storming

_____ is the stage of team development when team members jockey for position and try to establish a favorable role for themselves on the team.

Storming

Team norms can be both positive and negative

True

Which of the following is an example of a TEAM?

You and three of your neighbors decide that you would like to build a neighborhood playground. You meet on a Saturday and work together to complete this task.

Larry's sales team members often argue with each other while addressing a problem and seemingly resolve their differences as soon as the appropriate solution to the problem has been found. The focus of the disagreement is usually on differences of opinion. This scenario illustrates the concept of _____.

cognitive conflict

Power Plate Inc., a consumer electronics manufacturer, introduced a new solar cooker in the market. The team responsible for the successful launch of the product consisted of product designers, innovators, engineers, marketing professionals, and sales professionals that come from various areas of the organization. This is an example of a(n) ___.

cross-functional team

Vanessa is appointed as the project manager for a project on new product development at Glacier Inc. After selecting employees from different functional areas to work with as a team, she conducts a meeting with the new team members so that they can get to know each other. Following a brief interaction session, Vanessa presents the team norms to them. This scenario illustrates that Vanessa's team is in the _____ stage of team development.

forming

You and some classmates decided to join a bowling league. You formed a team and are going to bowl together tonight in order to get to know one another a little better. Which stage of development are you in?

forming

The employees at Purple & Gold Inc. are expected to complete their work and leave the office premises by 6:00 p.m. Team outings are organized every month, and every team member is supposed to be present. This scenario exemplifies ___.

norms

The management of a pizzeria has put forth a set of rules that all its employees need to follow. All the employees are required to be in the restaurant by 9:00 a.m. They are also required to wear a uniform and maintain a presentable appearance. In this case, the restaurant management has developed _____.

norms

You and some classmates decided to join a bowling league. You formed a team and are now competing with other teams in the league. You are all focused on winning the league trophy and a strong sense of commitment exists. Which stage of development is your bowling team in?

performing

A team of scientists is assembled to conduct research on a new source of renewable energy. Research and development will continue for one year after which the team will be disbanded. This team is an example of a(n) _____.

project team

A(n) _____ is created to complete specific, one-time tasks within a limited time.

project team

In ___, members control and manage all of the major tasks of producing a product/service.

self-managing teams

In ___, members have the authority to make decisions and solve problems related to the major tasks of producing a product/service.

semi-autonomous work groups

Maxine delayed the delivery of one of the projects she was in charge of because her productivity was low and she took too many days off work. Her team members had completed their share of work on time. In this scenario, Maxine's actions exemplify _____.

social loafing

Social loafing occurs when:

team members withhold their efforts and fail to perform their share of the work.

In ___, two or more people work together to achieve a shared goal.

traditional work groups

Rewards that depend on team performance rather than individual performance are the key to rewarding team behaviors and efforts.

true

Social loafing is often easier and more pronounced in very large teams.

true