Managerial Skills (BUS 110)
Which of the following is an example of a standing plan?
A Sustainability policy
Which federal agency works to reduce consumer misunderstanding of manufacturers' product designs and labels?
Consumer Product Safety Commission
Human skill is ability to see the organization as a whole.
False
When resources are used to achieve goals, managers are effective.
True
Forecasting is process of predicting future environmental happenings that will influence the operations of the organization.
True
Management positions at one level are stepping stones to management positions in a higher level.
True
Nominal Group Technique is considered as group decision making technique.
True
Nonprogrammed decision means One-time, nonroutine and unique decisions.
True
One of the common decision-making biases is bandwagon effect.
True
One of the disadvantages of brainstorming technique is the time wasted on impractical ideas.
True
Product Stages Method is considered to be forecasting tool.
True
Programmed Decision usually means structured, planned and made according to established guidelines.
True
Relevant Alternatives means feasible alternatives for solving existing problem & implementation.
True
Social Responsibility is the managerial obligation to take action that protects and improves both the welfare of society as a whole and the interests of the organization.
True
Technical skill is the ability to apply specialized knowledge and expertise to work-related procedures.
True
When resources contribute to productivity, managers are efficient.
True
Writing down ideas on decision or problem being discussed by group members is essential element of Nominal Group Technique.
True
Which term refers to people tending to seek out information that supports their preconceived beliefs and ignoring any information that undermines those beliefs?
Confirmation bias
Kasey is attempting to make a decision and she wants to avoid the paradox of choice. She has a list of alternatives, but it is very long. So, she makes a smaller list of the most desirable alternatives from which to choose. She is using a(n) _____ strategy.
Inclusion
The third stage in career evolution is the _____ stage, which typically consists of individuals 45 to 65 years old.
Maintenance
When setting objectives for where a firm would like to be in comparison to competitors, what key area of objectives is being considered?
Market standing
Assume that a manufacturer has a work-related accident in which an employee is killed. Of the following, which Federal agency is most likely concerned with investigating the incident?
Occupational Safety and Health Administration
Which of the following refers to the steps a decision maker takes to arrive at a decision?
Rational decision-making process
Which type of forecast is focused on how many products will be sold to consumers over a specified time period?
Sales forecast
According to Herbert Simon Theory, managers are bounded in terms of time, computational power, and knowledge when making decisions.
True
Which type of plan supplies broad guidelines for action that support organizational objectives?
A policy
Career is sequence of work-related positions occupied by a person over a period of their lifetime.
True
The group decision-making process in which negative feedback is banned until all members have presented an alternative is known as _____.
Brainstorming
Decision Makers means Individuals or groups who actually make the choice among the alternatives.
True
The belief that one's own group, culture, country, or customs are superior to those of others is called
Ethnocentrism
Jackie is looking to make a decision on which new product her company should put to market next from a group of alternatives. She begins by removing the least desirable alternatives from the set. What technique for considering alternatives is Jackie using?
Exclusion
Decision makers who are willing to steal ideas as necessary to make good decisions have a _____ orientation to the decision-making process.
Exploitative
Which of the following career stages is characterized by self-analysis and understanding the different types of jobs available?
Exploration stage
Brainstorming is an individual's inborn ability to synthesize information quickly and effectively.
False
Intuition is process of choosing the best alternative for reaching objectives.
False
Jury of Executive Opinion Method is quantitative forecasting tool.
False
One of the advantages of group decision making is taking longer for groups to make these decisions.
False
Probability Theory is NOT considered as decision making tool.
False
Procedures and policies are examples of single-use plans.
False
Regression is one of many qualitative tools used to predict future sales.
False
Standing plans exist for single purpose only.
False
Targets to be achieved in one to five years are Long-Term objectives.
False
The four functions of management are NOT interrelated.
False
Which generation consists of people born in the United States between 1965 and 1980?
Generation X
Brenda feels that she has been passed over repeatedly for a promotion at her company because she is female. This "invisible barrier" that she is experiencing is known as a _____.
Glass Ceiling
The _____ orientation is characterized by the desire to preserve the status quo as much as possible.
Hoarding
What is the first step in the rational decision-making process model?
Identifying an existing problem
Definition of a Decision is Choice between two or more available alternatives.
True
Activities that include short term planning and monitoring performance are examples of _____.
Task-related activities
_____ involve the ability to apply specialized knowledge and expertise to work-related techniques and procedures.
Technical skills
The basic element of decision making that focuses on deciding the best course of action among potential solutions is called _____.
The choice of alternatives
Which of the following best describes the role of management?
To guide organizations toward goal accomplishment
Robert is the only African American manager at his level of the organization and is often asked to act as a spokesperson for the few other African-Americans at lower levels in the organization. Robert is currently dealing with the challenge known as _____.
Tokenism
Which of the following would be considered a nonprogrammed type of decision?
whether the organization should expand its market to Africa.
