Managing behavior and stress
psychological
this occurs when an employee feels uncomfortable because of sex-related behavior, whether or not the behavior is illegal.
hostile work environment
this occurs when sex-related behavior interferes with an employee's work performance and creates and uncomfortable work atmostphere
Identify the provisions of the love contracts that some companies ask their employees to sign.
-What will the dating employees do if the relationship is no longer consensual? -The relationship is based on mutual consent.
Which of the following are experienced by recipients of uncivil behavior in the workplace?
-psychological distress and cognitive distraction -more job stress and increased dissatisfaction
identify the true statement about bullying
-the behavior of bullies are perceived to be hostile by their victims -It is characterized by efforts to gain control through conflict
in the workplace, _______ is designated as rude, discourteous, or demeaning toward others.
incivility
Research shows that men with high levels of characteristic "likelihood to sexually harass" have a tendency to _________.
Give attractive females higher scores on performance evaluations
Identify the various antecedents to employee misbehavior.
Individual job group organizational
Identify a feature of aggression at work.
It includes both psychological and physical harm
Identify the forces that can affect an individual's intention to misbehave and the kind of misbehavior that will be engaged in.
Normative and instrumental force
Identify a conclusion drawn by O'Leary-Kelly and colleagues on the evolution of sexual harassment research between 1995 and 2008.
Research is taking a wider focus than before to study different types of harassers
quid pro quo
This occurs when an employee complies with requests for sexual favors because the requests are linked to employment decisions such as promotions or hiring.
_______ at work is the attempt of an individual to cause harm to others with whom he or she worked or works with
aggression
Which of the following is an assumption of the model of organizational behavior based on the Vardi and Weitz framework?
all misbehaviors are committed voluntarily
the dual treatment test
ask themselves if the behavior in question is frequent, directed at more than one person, and at both genders
the public forum test
ask themselves if they would like to read about the behavior in the newspaper or hear about it on the radio
physical aggression
attacks others with fists or engages in pushing or slapping
Why do some companies ask their employees to sign a love contract?
because some workplace relationships can have bad consequences
in the context of management interventions to mitigate misbehavior, the most efficient point of intervention is __________
before employment
Edwin Sutherland, former president of the american sociological society, defined white-collar crimes as ______.
crimes committed by a person of high social status and respectability in the course of his occupation
The objective of management intervention that requires affecting both the instrumental force and the normative force is to ________.
decrease the possibility that a group, job, or organizational antecedent will trigger misbehavior
direct aggression
individual personally harms another individual
Identify an attribute of men who score high on the characteristic known as "likelihood to sexually harass (LSH)."
they hold antagonistic beliefs
The family IQ test
managers should ask themselves if the behavior in question would occur if the sexual harasser's child or spouse were present
Identify the forms of interpersonal aggression categorized by A.H. Buss.
physical & active aggression
Instrumental force
represents a persons beliefs and interests
Normative force
represents an individuals expectations of how he or she is supposed to behave
_____ _____ includes requests for sexual favors, unwelcome advances, and other kinds of psychological, verbal, and physical abuses
sexual harassment
O'Leary-Kelly and colleagues reviewed the research on sexual harassment conducted from 1995 to 2008 and summarized sexual harassment in terms of Blank______, among other aspects.
the consequences of sexual harassment
active aggression
uses specific behavior to harm a person or an organization