Managing behavior and stress

psychological

this occurs when an employee feels uncomfortable because of sex-related behavior, whether or not the behavior is illegal.

hostile work environment

this occurs when sex-related behavior interferes with an employee's work performance and creates and uncomfortable work atmostphere

Identify the provisions of the love contracts that some companies ask their employees to sign.

-What will the dating employees do if the relationship is no longer consensual? -The relationship is based on mutual consent.

Which of the following are experienced by recipients of uncivil behavior in the workplace?

-psychological distress and cognitive distraction -more job stress and increased dissatisfaction

identify the true statement about bullying

-the behavior of bullies are perceived to be hostile by their victims -It is characterized by efforts to gain control through conflict

in the workplace, _______ is designated as rude, discourteous, or demeaning toward others.

incivility

Research shows that men with high levels of characteristic "likelihood to sexually harass" have a tendency to _________.

Give attractive females higher scores on performance evaluations

Identify the various antecedents to employee misbehavior.

Individual job group organizational

Identify a feature of aggression at work.

It includes both psychological and physical harm

Identify the forces that can affect an individual's intention to misbehave and the kind of misbehavior that will be engaged in.

Normative and instrumental force

Identify a conclusion drawn by O'Leary-Kelly and colleagues on the evolution of sexual harassment research between 1995 and 2008.

Research is taking a wider focus than before to study different types of harassers

quid pro quo

This occurs when an employee complies with requests for sexual favors because the requests are linked to employment decisions such as promotions or hiring.

_______ at work is the attempt of an individual to cause harm to others with whom he or she worked or works with

aggression

Which of the following is an assumption of the model of organizational behavior based on the Vardi and Weitz framework?

all misbehaviors are committed voluntarily

the dual treatment test

ask themselves if the behavior in question is frequent, directed at more than one person, and at both genders

the public forum test

ask themselves if they would like to read about the behavior in the newspaper or hear about it on the radio

physical aggression

attacks others with fists or engages in pushing or slapping

Why do some companies ask their employees to sign a love contract?

because some workplace relationships can have bad consequences

in the context of management interventions to mitigate misbehavior, the most efficient point of intervention is __________

before employment

Edwin Sutherland, former president of the american sociological society, defined white-collar crimes as ______.

crimes committed by a person of high social status and respectability in the course of his occupation

The objective of management intervention that requires affecting both the instrumental force and the normative force is to ________.

decrease the possibility that a group, job, or organizational antecedent will trigger misbehavior

direct aggression

individual personally harms another individual

Identify an attribute of men who score high on the characteristic known as "likelihood to sexually harass (LSH)."

they hold antagonistic beliefs

The family IQ test

managers should ask themselves if the behavior in question would occur if the sexual harasser's child or spouse were present

Identify the forms of interpersonal aggression categorized by A.H. Buss.

physical & active aggression

Instrumental force

represents a persons beliefs and interests

Normative force

represents an individuals expectations of how he or she is supposed to behave

_____ _____ includes requests for sexual favors, unwelcome advances, and other kinds of psychological, verbal, and physical abuses

sexual harassment

O'Leary-Kelly and colleagues reviewed the research on sexual harassment conducted from 1995 to 2008 and summarized sexual harassment in terms of Blank______, among other aspects.

the consequences of sexual harassment

active aggression

uses specific behavior to harm a person or an organization