Managing Diversity - Workplace Chapter 5

In terms of the educational attainment of Latinos, A. More Cuban Americans have at least a college degree than Mexican Americans. B. Lower education levels of Cubans, compared with Mexican Americans, contribute to lower wages of Cubans. C. Hispanics whose origins are Mexican, Puerto Rican, and Cuban, respectively, have the most to least education. D. Similar proportions of Blacks and Hispanics have completed high school.

A. More Cuban Americans have at least a college degree than Mexican Americans.

Which of the following is true of Latinos in the U.S.? A. The majority of Hispanics in the U.S. are of Mexican origin. B. Eighty percent of Latinos in the U.S. live in California and Texas. C. The populations of California and Texas are now about 60% Hispanic. D. Hispanics of Mexican, Central American, and South American origin each comprise about 30% of the U.S. population of Hispanics.

A. The majority of Hispanics in the U.S. are of Mexican origin.

Hispanic immigrants A. are sometimes exploited by employers due to their immigrant status. B. prefer and obtain high wage jobs because they are bilingual. C. have low employment rates because of their low educational levels. D. are not protected from employment discrimination.

A. are sometimes exploited by employers due to their immigrant status.

Differences in deferred adjudication rates discussed in the Florida State study A. can negatively affect the ability of Latinos and Blacks to obtain employment when compared with Whites. B. can decrease the likelihood that Blacks and Hispanics will have a felony conviction record. C. did not remain after controlling for differences in the circumstances of the accused and cases. D. were less likely to occur with drug and violent crime cases.

A. can negatively affect the ability of Latinos and Blacks to obtain employment when compared with Whites.

In investigating Hispanic representation in managerial and professional occupations, researchers found A. language proficiency is one of the strongest predictors of working in a managerial or professional job for Hispanics and Whites. B. Hispanics are over-represented in management and professional occupations relative to their representation in the U.S. population. C. Hispanics are equally represented in management and professional occupations relative to their representation in the U.S. population. D. education level has little influence on whether Hispanics are represented in managerial or professional jobs.

A. language proficiency is one of the strongest predictors of working in a managerial or professional job for Hispanics and Whites.

Repatriation of people of Mexican descent between 1929 and 1939 A. was part of an effort to free up jobs during the Depression era. B. was strictly voluntary. C. provided those being repatriated sufficient time to prepare. D. included only those living in the U.S. illegally.

A. was part of an effort to free up jobs during the Depression era.

In terms of race and ethnicity A. Confounding of race and ethnicity among Hispanics can create a double jeopardy, in which they experience discrimination based on skin color as well as ethnicity. B. Many Latinos view their race as cultural, variable, and contextual. C. All of the selections are correct. D. many Hispanics are White in race, yet Hispanics are included in the "people of color" category.

C. All of the selections are correct.

In the Central Station Casino case about English-only rules A. Hispanic workers were allowed to speak Spanish during lunch periods. B. the HR Director recommended that managers not discipline Hispanic workers who spoke Spanish at work. C. Hispanic employees were harassed for speaking Spanish. D. the HR Director recommended that Hispanic workers could speak Spanish during breaks.

C. Hispanic employees were harassed for speaking Spanish.

In terms of marketing to Latinos, in the Hispanic Opinion Tracker study, A. Latinos were found to spend less than other customers. B. Latinos prefer to use credit instead of cash for their purchases. C. Hispanics were more likely to report stronger enthusiasm about shopping than other survey participants. D. All of the above.

C. Hispanics were more likely to report stronger enthusiasm about shopping than other survey participants.

In terms of access and treatment discrimination, which of the following is true of Hispanics? A. Unlike African Americans, Hispanics do not experience much access discrimination. B. Hispanics experience treatment discrimination, but almost no access discrimination. C. Research has shown clear patterns of access and treatment discrimination against Hispanics. D. Hispanics experience access discrimination, but almost no treatment discrimination.

C. Research has shown clear patterns of access and treatment discrimination against Hispanics.

Regarding low status and low skilled workers, A. stated preferences for certain workers are never preferences for workers who are more likely to accept low wages and poor treatment. B. little can be done to improve their work lives. C. fair treatment may translate into recruiting, retention, and productivity gains. D. employers are not required to provide minimum wages or overtime to such workers.

C. fair treatment may translate into recruiting, retention, and productivity gains.

In the Walmart case involving immigrant labor, A. All of the selections are correct. B. several Walmart stores were permanently closed as a result. C. the U.S. government alleged that Walmart knowingly hired illegal immigrants from Mexico, Eastern Europe, and other countries. D. Walmart settled the case and thus experienced a large financial loss for the year.

C. the U.S. government alleged that Walmart knowingly hired illegal immigrants from Mexico, Eastern Europe, and other countries.

Providing language assistance to employees A. improves employee relations. B. can help English speaking as well as Spanish speaking employees. C. assists employers in improving safety and customer satisfaction. D. All of the above.

D. All of the above.

Employers may require English-only rules A. to force employees to learn English. B. to satisfy coworkers who do not wish to hear other languages being spoken. C. when employers wish to monitor employees' conversations while on breaks. D. when necessary for communications with customers who only speak English.

D. when necessary for communications with customers who only speak English.

Racial profiling and customer abuse and mistreatment A. partly result from poor management practices and lack of supervision. B. can result in widespread negative publicity against organizations. C. None of the above. D. are ways in which organizations participate in and facilitate unequal treatment of people based on their race or ethnicity. E. All of the above.

E. All of the above.

About 35% of the Hispanic individuals living in the U.S. were born in the U.S.

False

Because Puerto Rico is a U.S. territory, those born there can apply for and receive expedited U.S. citizenship.

False

Employers who express preferences for Hispanic immigrant workers, tend to pay more than those employers who do not express such preferences.

False

Hispanics now comprise about 25% of the U.S. population.

False

If they prefer to do so, it is generally legal for employers to require employees to speak English at all times while at work.

False

At times, "separate but equal" schools were required for Mexican children in the U.S.

True

Hispanic men participate in the workforce at higher rates than non-Hispanic White men.

True

Hispanics can be White, Black, Asian, or other races.

True

The U.S. government helped Cubans who came to the U.S. through assistance with retraining, scholarships, and business loans.

True

The proportion of Hispanics in the U.S. has grown rapidly as the result of higher Hispanic immigration and birth rates when compared with other groups.

True

Inter-ethnic employment discrimination

discrimination practiced by racial and ethnic minority groups against other minorities

Employment hardship

joblessness, involuntary part-time work, and working poverty