MGC1-Chapter 18-Creating&Managing Change
Force-field Analysis
An approach to implementing the unfreezing/moving/refreezing model by identifying the forces that prevent people from changing and those that will drive people toward change.
Adapter
Companies that take the current industry structure and its evolution as givens, and choose where to compete.
Shaper
Companies that try to change the structure of their industries, creating a future competitive landscape of their own design.
Moving
Instituting change, begins with establishing a vision of where the company is heading.
Total Organization Change
Introducing and sustaining multiple policies, practices, and procedures across multiple units and levels.
Genius of the And
It's the ability to achieve multiple objectives simultaneously.
The Genius of the And is also called...
Organizational Ambidexterity.
Unfreezing
Realizing that current practices are inappropriate and the new behavior is necessary.
Refreezing
Strengthening the new behaviors that support the change.
Tyranny of the Or
The belief that things must be either A OR B and cannot be both; the only one goal and not another can be attained.
Performance Gap
The difference between actual performance and desired performance.
Organizational Development (OD)
The system wide application of behavioral science knowledge to develop, improve, and reinforce the strategies, structure, and processes that lead to organizational effectiveness.
How do you motivate people to change?
Unfreezing, Moving, and Refreezing.
