MGMT 2130 Midterm Review 2

____ capital refers to the sum of attributes, life experiences, knowledge, inventiveness, energy, and enthusiasm that the company's employees invest in their work

human

___ is a person's judgement about whether he or she can successfully learn new knowledge and skills

logical verification

____ analysis involved determining the appropriateness of training, given the company's business strategy, its resources available for training, and support by managers and peers

organizational

___ review meetings are meetings between a manager and employee, during which the strengths and weaknesses of the employee's performance are discussed and improvement goals are agreed upon

performance appraisal

____ involves determining whether performance deficiencies result from lack of knowledge or skills

person analysis

___ refers to a systematic approach for developing training programs

the training design process

____ refers to the process of collecting the outcomes needed to determine whether training is effective

training evaluation

____ learning focuses on well-defined competencies typically trained via lecture and online methods

guided competency

____ relates to intellectual capability and general intelligence

cognitive ability

____ relates to the learner's decision regarding what information to attend to, how to remember, and how to solve problems

cognitive strategy

___ best prepares team members to step in and take the place of a member who may temporarily leave the team

cross training

___ refers to asking a large group of employees to help provide information for needs assessment

crowdsourcing