MGMT 301 Chap 11 Quiz

______ refers to the quality of being unpretentious and modest rather than arrogant and prideful. a. humility b. altruism c. reserved d. egotism e. assurance

a. humility

Colleen Farney at TeleTech shows vast knowledge and keen decisiveness. These qualities are part of the ______ category of personal characteristics of leadership. a. intelligence and ability b. physical characteristics c. social background d. personality e. social characteristcs

a. intelligence and ability

Ian does not have much of a relationship with his subordinates. They feel obligated to do as he says because he's the boss. This is an example of _______ power. a. legitimate b. coercive c. reward d. referent e. expert

a. legitimate

Which of the following is NOT a manager quality? a. personal power b. organizes c. rational d. maintains stability e. analyzes

a. personal power

One of Rudy's few flaws is that he does not consider possibilities beyond those he is told about and simply accepts what his supervisor tells him. Which thinking style does Rudy seem to have? a. uncritical b. transformational c. transactional d. servant e. critical

a. uncritical

The early research on leadership traits has been characterized as the ________. a. behavioral approach b. "great man" approach c. path-goal theory of leadership d. situational theory of leadership e. contingency theory of leadership

b. "great man" approach

Marta is a great manager and has a number of special skills. In particular, Marta has the ability to get his subordinates to do more than they would normally do, despite obstacles and personal sacrifice. Which kind of leader is Marta? a. people-oriented b. charismatic c. supportive d. transactional e. production-oriented

b. charismatic

Which of the following is NOT one of Schmidt's five leadership precepts? a. get to know your employees b. ensure the integrity of the hierarchy c. create new ways to reward high performers d. have employees' performance reviewed by respected others e. let employees own the problems

b. ensure the integrity of the hierarchy

The results of studies asking people to rank the desired characteristics of leaders and followers show that _________ is the most desirable. a. creativity b. honesty c. intelligence d. loyalty e. cooperation

b. honesty

Paula has the ability to convince others to work toward the attainment of goals. This ability is known as _________. a. a conceptual skill b. leadership c. motivation d. a personal agenda e. commitment

b. leadership

Recently, Beagle Boutique was attempting to hire a middle manager. It was looking for an intelligent, confident, and honest individual. Which approach to leadership was Beagle using? a. situational b. trait c. substitute d. behavioral e. contingency

b. trait

Wilson is viewed by his boss as driven, tenacious, and conscientious in the pursuit of his goals. These characteristics fit within which of the following categories of personal characteristics of leadership? a. physical characteristics b. work-related characteristics c. social characteristics d. social background e. intelligence and ability

b. work-related characteristics

In the Level 5 Leader model, someone at Level 1 is termed __________. a. effective b. competent c. capable d. executive e. contributing

c. capable

In the Level 5 Leadership approach, the leader who stimulates high standards and champions dedication to vision is a(n) ________ leader. a. Level 5 b. contributing c. effective d. capable e. competent

c. effective

Researchers at The Ohio State University identified two major behaviors related to leadership style: __________. a. commitment and initiation b. consideration and concern for people c. commitment and consideration d. consideration and initiating structure e. initiating structure and commitment

d. consideration and initiating structure

Which of the following types of leader clarifies the role and task requirements of subordinates, initiates structure, provides appropriate rewards, and tries to be considerate and meet the social needs of subordinates? a. transformational b. team c. charismatic d. transactional e. supportive

d. transactional

Beth, a middle manager, uses threats and punishments to influence the behavior of her subordinates. Which of the following sources of power is Beth relying on? a. reward b. personal c. expert d. referent e. coercive

e. coercive

Leadership is reciprocal, which means it _______. a. is a problem-solving activity b. is redundant c. is dynamic d. always creates conflict e. occurs among people

e. occurs among people

Two leadership styles used by Fiedler in his contingency theory are _______. a. employee-centered and job-centered b. employee-oriented and relations-oriented c. concern for people and concern for production d. consideration and initiating structure e. relationship-oriented and task-oriented

e. relationship-oriented and task-oriented

The recommended management style from the Leadership Grid is _________. a. authority-compliance management b. impoverished management c. country club management d. middle-of-the-road management e. team management

e. team management